iso 26000 - presentación de santa lucía en copenhague

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  • 8/9/2019 ISO 26000 - Presentacin de Santa Luca en Copenhague

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    General Information onGeneral Information onSaint LuciaSaint Lucia

    Official Name: Saint LuciaOfficial Name: Saint Lucia

    Population: approximately 160,000Population: approximately 160,000

    Capital City: Castries (50,000)Capital City: Castries (50,000)

    Languages :English, French PatoisLanguages :English, French Patois

    Highest point :Mt. Gimie 3,145 ft(959m)

    Official Currency :EastCaribbean Dollar

    Land Area: 238 sq miles (616 sq

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    Heritage Site TheHeritage Site ThePitonsPitons

    Towering nearly 3,000 feet above sea level, the majestic peak of Towering nearly 3,000 feet above sea level, the majestic peak of Gros Piton, along with its twin peak Petit Piton, dominates theGros Piton, along with its twin peak Petit Piton, dominates thewestern coast of St Lucia. The lush green slopes of these pyramidwestern coast of St Lucia. The lush green slopes of these pyramidshaped icons rise abruptly from the sapphire blue waters of theshaped icons rise abruptly from the sapphire blue waters of theCaribbean. Upon researching the climbs, we discovered thatCaribbean. Upon researching the climbs, we discovered that GrosGrosPitonPiton isis 2,619 feet2,619 feet andand Petit PitonPetit Piton isis 2,461 feet.2,461 feet.

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    Examples of Implementing SocialExamples of Implementing SocialResponsibility in Saint LuciaResponsibility in Saint Lucia

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    Corporate Social ResponsibilityCorporate Social Responsibility

    Power of CaringPower of CaringEducationEducationAs Gold Sponsors of the NationalAs Gold Sponsors of the National

    SchoolsSchools Science Fair and of the JuniorScience Fair and of the JuniorAchievement Programme at the ChoiseulAchievement Programme at the ChoiseulSecondary School, as well as through ourSecondary School, as well as through oursupport for the Bocage Secondarysupport for the Bocage Secondary

    Schools production of the Smart MathSchools production of the Smart MathEducational game, were helping toEducational game, were helping tonurture innovation in Business andnurture innovation in Business andScience and Technology, and helping ourScience and Technology, and helping ournations youth explore the limitlessnations youth explore the limitless

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    EducationEducation

    And we assist in rewardingAnd we assist in rewardingexcellence and academic andexcellence and academic andsporting achievement through oursporting achievement through ourdonations of trophies and medals fordonations of trophies and medals forannual graduations, sports meetsannual graduations, sports meetsand essay competitions to twentyand essay competitions to twentyfive (25) schools in 2009.five (25) schools in 2009.

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    Youth at Risk Youth at RiskOur efforts to provide new experiences toOur efforts to provide new experiences tothe disadvantaged included contributingthe disadvantaged included contributingtowards the "Swim to Change"towards the "Swim to Change"

    Programme put on by the CommunityProgramme put on by the CommunityAction Programme for Safety (C.A.P.S.)Action Programme for Safety (C.A.P.S.)which sought to teach underprivilegedwhich sought to teach underprivilegedchildren from Marchand, Wilton's Yardchildren from Marchand, Wilton's Yardand New Village to swim using the pool atand New Village to swim using the pool atthe Rodney Heights Aquatic Centre.the Rodney Heights Aquatic Centre.

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    Youth at Risk Youth at RiskAnd LUCELECs Power of Caring really cameAnd LUCELECs Power of Caring really camethrough in the Orchestra Programme for Youth atthrough in the Orchestra Programme for Youth atRisk in St. Lucia a collaborative effort betweenRisk in St. Lucia a collaborative effort betweenthe OAS, Ministry of Social Transformation, andthe OAS, Ministry of Social Transformation, andthe School of Music. This potentially life-changingthe School of Music. This potentially life-changingproject involves sixty (60) young people from theproject involves sixty (60) young people from theMarchand community participating in this specialMarchand community participating in this specialprogramme to develop a youth orchestra, choirprogramme to develop a youth orchestra, choir

    and centre for teaching orchestra music to youthand centre for teaching orchestra music to youthin that community.in that community.

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    CommunityCommunity The extension of the power supply to the The extension of the power supply to theGoodwill Fishermen Cooperative SocietyGoodwill Fishermen Cooperative SocietyLimited in Vieux Fort, the painting of theLimited in Vieux Fort, the painting of theDennery Bus Shelter, the sponsorship of theDennery Bus Shelter, the sponsorship of theCommunity Nursing Services Health CentreCommunity Nursing Services Health CentreAttendant Biannual Conference, and supportAttendant Biannual Conference, and supportfor the St. Lucia National Trusts Youthfor the St. Lucia National Trusts YouthEnvironment Forum (YEF), are otherEnvironment Forum (YEF), are other

    examples of how far and wide LUCELECsexamples of how far and wide LUCELECsPower of Caring extended in 2009.Power of Caring extended in 2009.

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    SUMMER CAMP

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    MedicalMedicalLUCELEC recognises that health care andLUCELEC recognises that health care andaccess to funds for major medicalaccess to funds for major medicalexpenses remain a challenge for many.expenses remain a challenge for many.Our Power of Caring, therefore, seeks toOur Power of Caring, therefore, seeks tosupport preventive, diagnostic andsupport preventive, diagnostic andtreatment programmes and facilities.treatment programmes and facilities.

    Through our annual contribution of Through our annual contribution of $25,000 to the National Community$25,000 to the National CommunityFoundation since its inception we continueFoundation since its inception we continueto support requests for medical assistance.to support requests for medical assistance.

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    Arts & CultureArts & Culture As a partner sponsor of ZenaidaAs a partner sponsor of ZenaidaProductions we supported a studyProductions we supported a studytour for a group of young dancerstour for a group of young dancersand actors that included theatre andand actors that included theatre andfilm workshops in Jamaica aimed atfilm workshops in Jamaica aimed atdeveloping and refining buddingdeveloping and refining buddingtalent.talent.

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    Arts and CultureArts and Culture

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    NationalNational

    We supported the National EmergencyWe supported the National EmergencyManagement Organisations public awarenessManagement Organisations public awarenessdrive in responding to the H1N1 flu threat. Wedrive in responding to the H1N1 flu threat. Wecontributed $25,000 towards the establishment of contributed $25,000 towards the establishment of a police substation at Rodney Bay in response toa police substation at Rodney Bay in response toefforts to combat increasing incidence of crime inefforts to combat increasing incidence of crime inthe area. And we supported efforts to recognisethe area. And we supported efforts to recognisethe contribution that the Police and the St. Luciathe contribution that the Police and the St. Lucia

    Fire and Emergency Services make to ourFire and Emergency Services make to ourindividual and collective well being.individual and collective well being.

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    ECFHs Commitment to CorporateECFHs Commitment to CorporateSocial ResponsibilitySocial Responsibility

    The East Caribbean Financial Holding Company is The East Caribbean Financial Holding Company iscommitted to contributing to the overall socio-economiccommitted to contributing to the overall socio-economicdevelopment of all Saint Lucians and therefore, it has adevelopment of all Saint Lucians and therefore, it has acorporate social responsibility policy in place in effectcorporate social responsibility policy in place in effectsince 2006:since 2006:

    CSR at ECFH strives for high standards in seven areas:CSR at ECFH strives for high standards in seven areas:1.1. people development, and stakeholder relationspeople development, and stakeholder relations2.2. enterprise and economic developmententerprise and economic development3.3. business standards and corporate governancebusiness standards and corporate governance4.4. health promotionhealth promotion5.5. education and leadership developmenteducation and leadership development6.6. human disaster relief human disaster relief 7.7. environmental conservation and sustainableenvironmental conservation and sustainable

    developmentdevelopment

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    ECFHs Commitment to CorporateECFHs Commitment to CorporateSocial ResponsibilitySocial Responsibility

    ECFH accepts the responsibilities that are obligatory inECFH accepts the responsibilities that are obligatory inadopting the CSR areas highlighted above, and inadopting the CSR areas highlighted above, and inaccomplishing objectives directly related to achievingaccomplishing objectives directly related to achievingindustry-leading CSR standards.industry-leading CSR standards.

    Annual contribution of $40,000.00 to the Centre forAnnual contribution of $40,000.00 to the Centre forAdolescent Rehabilitation and Education (CARE) whichAdolescent Rehabilitation and Education (CARE) whichcaters to the needs of at risk youth. There are also planscaters to the needs of at risk youth. There are also plansto provide mentoring by staff members.to provide mentoring by staff members.

    Annual commitment of $25,000.00 to the NationalAnnual commitment of $25,000.00 to the National

    Community Foundation (NCF) which is a charitableCommunity Foundation (NCF) which is a charitableorganization that seeks to improve the lives of the lessorganization that seeks to improve the lives of the lessprivileged.privileged.

    Covenant with the Saint Lucia National Trust for theCovenant with the Saint Lucia National Trust for thehosting of a Youth Environment Forum that seeks tohosting of a Youth Environment Forum that seeks tomould young environmental advocates for the future.mould young environmental advocates for the future.

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    Tone of our Communications Tone of our CommunicationsHonest and Simple - not unduly elaborateHonest and Simple - not unduly elaborateLink companys ethical vision andLink companys ethical vision andcommercial results C.S.R.commercial results C.S.R.

    Communicate through action.Communicate through action. Important words and catch phrases AImportant words and catch phrases Agood neighbor, Honesty, Integrity, Pride,good neighbor, Honesty, Integrity, Pride,Responsible, Fair, Local Expertise,Responsible, Fair, Local Expertise,Competent, Making a DifferenceCompetent, Making a Difference

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    Some Objectives of C.E.Ls CBRSome Objectives of C.E.Ls CBRincludeinclude

    Enhance Community/Local economy.Enhance Community/Local economy.Engage and enhance supplier relationshipsEngage and enhance supplier relationshipsPromote EntrepreneurshipPromote EntrepreneurshipProud statement about CFLsProud statement about CFLsProducts/Services/ValuesProducts/Services/Values

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    CSR Main targetsCSR Main targets

    CommunityCommunitySuppliersSuppliersCustomersCustomersEmployeesEmployeesEnvironmentEnvironment

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    COMMUNITY -COMMUNITY - Youth & Sports Youth & Sports

    Youth and Sports Youth and Sportsprogrammes requireprogrammes requireresourcesresources

    Beneficiaries - Schools,Beneficiaries - Schools,Clubs, OrganizationsClubs, Organizations

    Enabling organizers toEnabling organizers tofocus on the gamefocus on the gamewithout having to worrywithout having to worry

    about financing.about financing.

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    Youth _ Football Youth _ Football

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    Facilitating growth - microFacilitating growth - microentrepreneursentrepreneurs

    Based in key communities islandBased in key communities islandwidewide

    Independently OwnedIndependently Owned

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    FARMER SUPPORTFARMER SUPPORT

    Win Win RelationshipWin Win Relationship

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    Close collaborations with the Solid WasteClose collaborations with the Solid WasteManagement AuthorityManagement AuthorityMost Prominent - Super J Reusable Green BagMost Prominent - Super J Reusable Green Bag

    $1.00 on every bag sold donated to various$1.00 on every bag sold donated to variousenvironmental causes.environmental causes.Made Green a household word in Saint LuciaMade Green a household word in Saint Lucia

    To date ten projects have been funded To date ten projects have been funded

    Each project helping to minimize Saint LuciasEach project helping to minimize Saint Luciasenvironmental footprint.environmental footprint.

    EnvironmentEnvironment

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    WorkplaceWorkplace

    Employee VolunteerismEmployee Volunteerism

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    Local and ProudLocal and ProudCFL capitalizes on opportunities toCFL capitalizes on opportunities tohighlight local and cultural traditionshighlight local and cultural traditionsFoster greater understanding and respectFoster greater understanding and respectamong the populace of these traditions.among the populace of these traditions.

    Jounen Kweyol observances - powerful. Jounen Kweyol observances - powerful.

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    Other Tools/SupportOther Tools/SupportPublicity CampaignsPublicity Campaigns

    Media RelationsMedia Relations

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    Expectations/Expectations/ ResultsResultsAs a result of C.S.R. initiatives it has been able to:As a result of C.S.R. initiatives it has been able to:

    Enhanced relations with the target groupsEnhanced relations with the target groupsBecomeBecome admired for our successadmired for our success

    Improved company, brand and product reputationImproved company, brand and product reputationMore motivated and productive employeesMore motivated and productive employeesHigher levels of customer satisfaction/ loyaltyHigher levels of customer satisfaction/ loyaltyGreater returns on investmentGreater returns on investment

    S l d kSt l d t k t

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    Steps already taken toSteps already taken tolaunch the wide use of thelaunch the wide use of the

    standardstandard mirror committee has been set up (date please) andmirror committee has been set up (date please) andseveral meetings and discussions have been held withseveral meetings and discussions have been held withrepresentatives of all stakeholders, employerrepresentatives of all stakeholders, employerorganizations, private enterprise professionalorganizations, private enterprise professional

    bodies, police ,NGO's manufacturers SME's.bodies, police ,NGO's manufacturers SME's. The representatives of the various organizations are The representatives of the various organizations arebeen sensitized, familiarized and trained in the methodsbeen sensitized, familiarized and trained in the methodsand way forward in the implementation and use of theand way forward in the implementation and use of thestandard.standard. SLBS is working closely with the relevant personsSLBS is working closely with the relevant personsassigned by the various groups and sectors.assigned by the various groups and sectors.

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    The Way ForwardThe Way ForwardDevelop and implement as a matter of priority several aggressiveDevelop and implement as a matter of priority several aggressiveinitiatives designed to strengthen and raise awareness of SR andinitiatives designed to strengthen and raise awareness of SR andCSR ant the national level.CSR ant the national level.

    Workshops hosted and conducted by SLBS with support from ISOWorkshops hosted and conducted by SLBS with support from ISOSR at the NGO level, schools community and governmentSR at the NGO level, schools community and government

    organizations, unions, consumer group, private sector enterprises.organizations, unions, consumer group, private sector enterprises.

    The use of print, electronic media, radio programmes, specially The use of print, electronic media, radio programmes, speciallydeveloped jingles in English and Creole to reach all sections anddeveloped jingles in English and Creole to reach all sections andlevels of the society. (PLEASE NOTE SPECIAL EMPHASIS SHOULD BElevels of the society. (PLEASE NOTE SPECIAL EMPHASIS SHOULD BEPLACED ON THE DIFFERENCE BETWEEN CSR,SR and charity which isPLACED ON THE DIFFERENCE BETWEEN CSR,SR and charity which isa culturally in our Caribbean psyche)a culturally in our Caribbean psyche)

    A checklist to be developed by SLBS mirror committee to identifyA checklist to be developed by SLBS mirror committee to identifyand assist various stakeholders in the criteria and use of theand assist various stakeholders in the criteria and use of thestandard.standard.

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    The Way ForwardThe Way ForwardLiaising with regional organizations and bodiesLiaising with regional organizations and bodiesinvolved in the implementation and use of CSR and SR ininvolved in the implementation and use of CSR and SR inthe various countries.the various countries.

    Set a time frame for the reinvigoration and presentation of Set a time frame for the reinvigoration and presentation of

    the CSR and SR.the CSR and SR.A widely publicized launch of the programmeA widely publicized launch of the programmeincluding an incentive and recognition program for thoseincluding an incentive and recognition program for thosecompanies etc already involved and practicing CSR and SR.companies etc already involved and practicing CSR and SR.

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    Issues Constraints relatedIssues Constraints relatedto the Standardto the Standard

    The ingrained perception that philanthropy and Sr are one and The ingrained perception that philanthropy and Sr are one andthe same.the same.

    Constraints in educating and sentizing various stakeholders as aConstraints in educating and sentizing various stakeholders as aresult of insufficient resources including financial, hr.result of insufficient resources including financial, hr.

    Perception of small to medium sized businesses that the costs toPerception of small to medium sized businesses that the costs tothem will be financially prohibitive and a waste of their scarcethem will be financially prohibitive and a waste of their scarceresources.resources.

    wording of policy document should be simplified to adequatelywording of policy document should be simplified to adequatelyaddress some of the real concerns and constraints experiencedaddress some of the real concerns and constraints experiencedby SME's and less developed countries.by SME's and less developed countries.

    Possible conflicts arising out of individual private companiesPossible conflicts arising out of individual private companiesgoals etc and the fact that the CSR and SR is not legislated andgoals etc and the fact that the CSR and SR is not legislated andcannot be enforced.cannot be enforced.