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    An overview of the Lat in American Telecom Market

    Telefnica LatinoamricaJos Mara lvarez-PalleteCEO & Chairman Telefnica Latinoamrica

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    Lat in America: a growth opportunity

    Trends in t he Telecom sector: the race for

    transformation

    Final remarks

    1.

    2.

    3.

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    Real GDP per capita (1980 = 1)

    OECD Latin America & Caribbean

    Past global economic and financial crises havecurtailed Latin Americas growth prospects

    Source : Javier Santiso, OCDE : Latin America, a key driver for UK and Spain Feb 2010

    For two decades, Latam and theOECD grew at the same pace

    Global recession in the beginning ofthe 80s had a strong long lasting

    effect in Latam

    After manyyears of poor

    growth, in2002 the

    futureappeared

    gloomy forLatin America

    In 1983 most of Latin America fell into a perverse dynamic of poor growth

    Real GDP per Capita (1980=1)

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    OECD Latin America & Caribbean

    But since 2002, Latin America has shown higher growtrates than most OCDE countries

    Source : Javier Santiso, OCDE : Latin America, a key driver for UK and Spain Feb 2010(1) GDP per capita PPP 2002 2009 FMI Developed Countries vs Western Hemisphere (Latin America Carribean) (2) Source IMF Western Hemisphere Population 2002 2009

    Latin America escaped the trap, and went back to a sustainable high-growthpath

    Real GDP per Capita (1980=1)

    +27% 1

    +39% 1

    In the period from 2002until 2009, Latin Americaspopulation grew in almost50 mill ion people 2 and itsGDP per capita grew39% 1

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    Likewise, Latin America is recovering faster than advanceconomies from the recent world financial crisis

    Less dependence of the US

    Improvement of solvency rates

    Fiscal & current accountssurplusBetter financial stance than

    other emerging economies

    Indicators already showposit ive trends

    Currency Rates

    Country Risk

    Capital Inflows

    >70% Latam GDP Investment Grade 1

    (1) Standard & Poors Rating: Long Term Debt in Foreign Currency(2) Source: IMF

    Brazilian jobs figurespoint to swift recoverySeptember, 17, 2009

    Brazil last month recorded the biggestmonthly jump in new jobs providingfurther evidence that it isemergingfrom a short recession and mayreturn t o growt h as early asnext year.Figures from the employment ministryshowed a net 242,126 formal jobs werecreated in August .

    GDP Growth (% , Constant Prices) (2)

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    The region is also building a solid social structure

    Since 2002, more than 50 million people in Latin America havelifted themselves out of povert y

    PopulationMillions

    Dec-10E Dec-50E

    729

    + 140 MM

    Source: UN

    1.- Minimum for the development of the middle class

    Economic

    growt h gaveway to humandevelopment

    >5% GDP growth in the last four years Unemployment reduced from 11% to

    7.5% since 2002

    During the

    crisis, realeconomy hasremainedstrong

    Stable unemployment rate

    Strength of a growing middle class Better performance of consumption rates

    than in previous crises

    80% of urban populat ion.5 of t he biggest cit ies in t he

    world

    28% of populat ion < 14years old

    In Brazil, the upper andmiddle income class surpassthe low income in number

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    Access to information and communication technologiehas improved dramatically

    LatamAverage

    100%

    25%

    Latamaverage

    Mobile Penetrat ion ratesAccesses / Pop

    Fixed BroadbandAccesses / Household

    http://images.google.es/imgres?imgurl=http://www.riogrande.com.br/Clipart/bandeiras/BRASIL.JPG&imgrefurl=http://obremosolarblog.blogspot.com/2007_12_01_archive.html&usg=__zFoz48XNOv7fu3Yuv81L41PRno0=&h=1658&w=2214&sz=119&hl=es&start=3&um=1&tbnid=xudt3Ap4Zg3GTM:&tbnh=112&tbnw=150&prev=/images?q=brasil&hl=es&um=1http://images.google.es/imgres?imgurl=http://eqaula.org/eva/file.php/921/chile.png&imgrefurl=http://www.eqaula.org/eva/course/view.php?id=921&usg=__9JLx9DN3vo981dw5ewRjeoGYIR0=&h=533&w=800&sz=7&hl=es&start=2&um=1&tbnid=r1p-2sYF4Lz2OM:&tbnh=95&tbnw=143&prev=/images?q=chile&hl=es&um=1http://images.google.es/imgres?imgurl=http://www.crid.or.cr/crid/idrc/banderas%20de%20paises/argentina.gif&imgrefurl=http://www.crid.or.cr/crid/idrc/paises/argentina.htm&usg=__Yxsc6Z0hB1PkH-l039_7OEuDNHQ=&h=302&w=453&sz=9&hl=es&start=4&um=1&tbnid=YZr_6OdBD5l3qM:&tbnh=85&tbnw=127&prev=/images?q=argentina&hl=es&sa=N&um=1http://images.google.es/imgres?imgurl=http://www.bairexport.com/links/bandera-mexico.jpg&imgrefurl=http://www.bairexport.com/detalle.php?IDSECCION=340&usg=__f_LnByMsvxWNTEY8ExG3l3hXt4M=&h=457&w=800&sz=31&hl=es&start=5&um=1&tbnid=B6ApHix5_RH-1M:&tbnh=82&tbnw=143&prev=/images?q=mexico&hl=es&um=1http://images.google.es/imgres?imgurl=http://www.riogrande.com.br/Clipart/bandeiras/BRASIL.JPG&imgrefurl=http://obremosolarblog.blogspot.com/2007_12_01_archive.html&usg=__zFoz48XNOv7fu3Yuv81L41PRno0=&h=1658&w=2214&sz=119&hl=es&start=3&um=1&tbnid=xudt3Ap4Zg3GTM:&tbnh=112&tbnw=150&prev=/images?q=brasil&hl=es&um=1http://images.google.es/imgres?imgurl=http://www.bairexport.com/links/bandera-mexico.jpg&imgrefurl=http://www.bairexport.com/detalle.php?IDSECCION=340&usg=__f_LnByMsvxWNTEY8ExG3l3hXt4M=&h=457&w=800&sz=31&hl=es&start=5&um=1&tbnid=B6ApHix5_RH-1M:&tbnh=82&tbnw=143&prev=/images?q=mexico&hl=es&um=1http://images.google.es/imgres?imgurl=http://www.crid.or.cr/crid/idrc/banderas%20de%20paises/peru.gif&imgrefurl=http://www.crid.or.cr/crid/idrc/directorio_contactos.html&usg=__Imqn-Z7xayQ7eJ_bS2Gz1HG37O0=&h=302&w=440&sz=7&hl=es&start=11&um=1&tbnid=9IhFF8Av2AuouM:&tbnh=87&tbnw=127&prev=/images?q=peru&hl=es&um=1http://images.google.es/imgres?imgurl=http://www.rioporlavida.net/imagenes/colombia.png&imgrefurl=http://www.rioporlavida.net/Agrupaciones.htm&usg=___S4nl0Kv0sZHfew60tf9rY40XZY=&h=400&w=600&sz=2&hl=es&start=2&um=1&tbnid=nykpp2lTSxGVzM:&tbnh=90&tbnw=135&prev=/images?q=colombia&hl=es&um=1http://images.google.es/imgres?imgurl=http://eqaula.org/eva/file.php/921/chile.png&imgrefurl=http://www.eqaula.org/eva/course/view.php?id=921&usg=__9JLx9DN3vo981dw5ewRjeoGYIR0=&h=533&w=800&sz=7&hl=es&start=2&um=1&tbnid=r1p-2sYF4Lz2OM:&tbnh=95&tbnw=143&prev=/images?q=chile&hl=es&um=1http://images.google.es/imgres?imgurl=http://elproyectomatriz.files.wordpress.com/2007/06/venezuela.jpg&imgrefurl=http://elproyectomatriz.wordpress.com/2007/12/06/no-volveran-revolucion-bolivariana-ahora/&usg=__2SIUst_5vEpK7AUVWMv8a-k5jpA=&h=394&w=591&sz=16&hl=es&start=13&um=1&tbnid=cVkEjhNMMhZVjM:&tbnh=90&tbnw=135&prev=/images?q=venezuela&hl=es&um=1http://images.google.es/imgres?imgurl=http://www.crid.or.cr/crid/idrc/banderas%20de%20paises/argentina.gif&imgrefurl=http://www.crid.or.cr/crid/idrc/paises/argentina.htm&usg=__Yxsc6Z0hB1PkH-l039_7OEuDNHQ=&h=302&w=453&sz=9&hl=es&start=4&um=1&tbnid=YZr_6OdBD5l3qM:&tbnh=85&tbnw=127&prev=/images?q=argentina&hl=es&sa=N&um=1
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    transforming Latin America in one of the mostdynamic societies in the internet

    55% upload videos andphotos to the web

    60% belong to asocial network

    73% usemessenger

    More than half of allinternet users access

    the web every day

    179 million internet users in Latam(*)30,5% of population

    (*) Fuente: Internet World Statistics 2009

    82% usewebmail

    Latin America is addicted to the web

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    Latin America offers thus a solid base to build thefuture of the telecom industry

    The regions growth will be driven bymobile

    The fixed line business will evolvetowards BB.

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    MBB in particular will grow rapidly throughout theregion, especially in Brazil, Chile and Argentina

    (1) Source: AnalysysMason

    What is the potential of mobile broadband in

    Latinamerica?

    Mobile Broadband penetration per head of the population(Caribbean and Latin America 2009-2014 (1)

    0%

    2%

    4%

    6%

    8%

    10%

    Brazil Chile Argentina Average Venezuela Colombia Mexico Peru

    2009

    2014

    The MBB penetrationrate will increase from0,9% in 2009 to 5,4% ofthe population in 2014

    The MBB market willgenerate almost 5 Billion

    in 2014

    In 2009, there were 5million MBB connectionsin CALA. By 2014, that

    figure will increase to 34million.

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    and Telefonica is ready to take the challengeTelefnicas dist inct ive assets in Latin America place us in a privileged posit ion

    to take advantage of the opportunit ies that this new scenario will offer

    Sept. 2009

    25.1 MM Fixed lines

    129,3 MM Mobiles7.6 MM Internet

    1,7 MM TV

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    268 Million accessesworldwide, 164 of which arein Latin America (*)Key integrated operator in theregionMore than40 connectedcountries45.0000 Km of optical fiberand 7 data centers

    88 Billion Euros invested inLatam since 1990

    Fixed market rankingMobile market ranking

    (*) Includes fixed line, FW, internet, mobile, TV and wholesale

    http://images.google.com/imgres?imgurl=http://www.castilleja.org/faculty/flaurie_imberman/mundo/santacruzn/peruflag.gif&imgrefurl=http://www.castilleja.org/faculty/flaurie_imberman/mundo/santacruzn/santacruznh.html&h=400&w=600&sz=15&hl=es&start=1&um=1&tbnid=Tuwg6hNwHXBjBM:&tbnh=90&tbnw=135&prev=/images?q=bandera+de+per%C3%BA&svnum=10&um=1&hl=es&lr=&rls=GGLR,GGLR:2007-02,GGLR:enhttp://images.google.com/imgres?imgurl=http://www.worldflags.es/ampliaciones/508aChile.jpg&imgrefurl=http://www.worldflags.es/cart.php?action=detalle&idp=508&idSEC=1&categoria=4&subcategoria=11&inicio=0&h=250&w=400&sz=9&hl=es&start=3&um=1&tbnid=j9i3BK0a0uhELM:&tbnh=78&tbnw=124&prev=/images?q=bandera+de+chile&svnum=10&um=1&hl=es&lr=&rls=GGLR,GGLR:2007-02,GGLR:enhttp://images.google.com/imgres?imgurl=http://www.choyleefutchile.cl/bandera_venezuela.jpg&imgrefurl=http://www.choyleefutchile.cl/links.htm&h=256&w=393&sz=7&tbnid=MpU1cD8q6VzSkM:&tbnh=78&tbnw=120&hl=es&start=5&prev=/images?q=venezuela+bandera&svnum=10&hl=es&lr=&rls=GGLR,GGLR:2006-17,GGLR:enhttp://images.google.com/imgres?imgurl=http://www.hpturismo.com/Imagenes/bandera_panama.png&imgrefurl=http://www.hpturismo.com/centro_america.htm&h=202&w=337&sz=49&hl=es&start=1&tbnid=6FwmDfXyhAO8oM:&tbnh=71&tbnw=119&prev=/images?q=bandera+panam%C3%A1&svnum=100&hl=es&lr=&rls=GGLR,GGLR:2006-17,GGLR:enhttp://images.google.com/imgres?imgurl=http://www.mamlambo.com/images/movistar_logo.gif&imgrefurl=http://www.mamlambo.com/alliances.html&h=22&w=90&sz=2&hl=es&start=66&tbnid=zvrGDtzemVxOdM:&tbnh=19&tbnw=78&prev=/images?q=movistar+logo&start=60&ndsp=20&svnum=100&hl=es&lr=&rls=GGLR,GGLR:2006-17,GGLR:en&sa=Nhttp://images.google.com/imgres?imgurl=http://www.lasprovincias.es/RC/200605/11/Media/telefonica--200x250.jpg&imgrefurl=http://www.lasprovincias.es/alicante/pg060511/economia/200605/11/telefonica-moviles-ganancias.html&h=250&w=200&sz=10&hl=es&start=7&tbnid=PMwA-jVRyTfDUM:&tbnh=111&tbnw=89&prev=/images?q=telefonica&svnum=100&hl=es&lr=&rls=GGLR,GGLR:2006-17,GGLR:en
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    Lat in America: a growth opportunity

    Trends in t he Telecom sector: the race for

    transformation

    Final remarks

    1.

    2.

    3.

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    Years to reach the first 150 million customers

    The growing speed of massif adoption of newtechnologies has determined a new world order

    89 yrs 38 yrs 17 yrs 14 yrs 7 yrs 5 yrs

    The pace of transformation of the Telecom sector isfaster every day

    Fuente: Forbes

    http://lifeinthenhs.files.wordpress.com/2009/02/facebook.jpghttp://www.ipodtotal.com/imagenes/noticias2/ipod-classic-mano.jpghttp://members.chello.nl/mlampers/images/IBM%20PC-XT-1.jpghttp://www.elcoloquiodelosperros.net/numero23/spot23.jpghttp://rienzie.com/img/telefonomovil.jpg
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    14Telefnica Latinoamrica

    600,000 newusers every day

    1day

    1minute

    1second

    10 hours ofnew videosuploaded

    50 Million blogsupdated every

    second!!!

    so fast, we now are talking seconds instead ofyears

    http://images.google.com/imgres?imgurl=http://perso.univ-rennes1.fr/arthur.charpentier/facebook.jpg&imgrefurl=http://www.myspace.com/diegoldstein&usg=__La-sVXj_tSlcmz6hu2AnLjFDckA=&h=301&w=800&sz=50&hl=es&start=2&um=1&tbnid=jGTeQeE8hvY07M:&tbnh=54&tbnw=143&prev=/images?q=facebook&hl=es&lr=&sa=N&um=1http://thesituationist.files.wordpress.com/2007/12/blogosphere2.jpghttp://images.google.es/imgres?imgurl=http://informaticaxp.net/imagenes/youtube_logo.jpg&imgrefurl=http://informaticaxp.net/tag/youtube&usg=__HIxiKgI9NHzlKtfgBT0Frbi43X0=&h=337&w=450&sz=18&hl=es&start=6&um=1&tbnid=Li4KoQd-cShT2M:&tbnh=95&tbnw=127&prev=/images?q=youtube&hl=es&um=1
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    15Telefnica Latinoamrica

    Information technologies have transformed the way wlive, communicate and access services

    New devices Social Networks Internet 3.0

    New services EBook Cloud computing

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    and thus, the fundamentals of our business havechanged dramatically

    New bigger moreversatile screensNew mobileterminals

    x4 Increase of BB capacityMassif deployment of MBBNew profile of usage: theimportance of uploadcapacity vs download

    High speedgrowth ofdata traffic

    Zetabytes/Year

    +2 Zetabytes

    Digital Content2.

    4.

    All you needavailable fromany device atanytime

    Broadband1.

    New devices Applicat ions3.

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    The mobile industry will be particularly dynamic:internet is shifting the ground rules of the business

    Mobile data revenuesUSD billions

    40% CAGR2003 Vs2007

    Today Telecom operatorscontrol most of t he mobile

    data business

    Players of the mobile data business

    but the ground rules arechanging and we have an

    unparallel opportunity togrow

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    The challenge for a Telecom operator is to takeadvantage of this new scenario

    Open innovat ion is the key t o success

    Telefnica haslaunched aunique andintegratedplatform

    Application developers,pioneering start-ups and

    small softwarecompanies will be able to

    offer theirground-breaking applications andservices to more than 160

    mill. customers.

    RegionalNodes

    SDPT-Latam

    &Huawei

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    because there will be plenty of growth opportunitiesin our sector

    M2M markets Telecom operators roles

    Automation & monitoring

    Automotive

    Security

    Payments & POs

    Transportation & logistics

    Healthcare

    Providing the connection toremote devices

    Managing data transmission

    through GSM, GPRS, EDGE andRFID

    M2M platform development

    Telecom sector analysts forcast more than 250 million M2M lines in 2012.

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    and smart grid devices will further broaden thislandscape of opportunities

    Automation & monitoring

    Smart grid devices rationalize the use ofenergy adjusting it to each customers

    consumption patterns and making supplymore reliable. They can help reduce energy

    consumption up to 15%

    Charging connectivit y

    (home and public)Optimization of chargetiming

    In-home display with real-

    time usage/ pricingstatisticsUsage aware appliancesHome security &automation

    Automation of the grid, remotemonitoring and loss reductionReal time outage notificationRemote disconnectionOperational improvements fordistribut ion companies

    Consumer Applications1 2 3Grid Applications anddata analyt ics/ management

    Electric vehicle

    PowerCo

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    and smart grid devices will further broaden thislandscape of opportunities

    Automation & monitoring

    Smart grid devices rationalize the use ofenergy adjusting it to each customers

    consumption patterns and making supplymore reliable. They can reduce energy

    consumption up to 15%

    Charging connectivit y

    (home and public)Optimization of chargetiming

    In-home display with real-

    time usage/ pricingstatisticsUsage aware appliancesHome security &automation

    Automation of the grid, remotemonitoring and loss reductionReal time outage notificationRemote disconnectionOperational improvements fordistribut ion companies

    Consumer Applications1 2 3Grid Applications anddata analyt ics/ management

    Elect ric vehicle

    PowerCo

    Telecom operatorswill enable the useof M2M devices

    providingcommunication

    services.

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    Lat in America: a growth opportunity

    Trends in t he Telecom sector: the race for

    transformation

    Final remarks

    1.

    2.

    3.

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    In summary:

    Information and communication technologies havedramatically changed theway we live in a very short period of time.

    Telecom operators need toquickly t ransform their business st rategies

    accordingly to meet growing consumer needs and take full advantage of theopportunities that this new scenario offers.

    The mobile business is part icularly dynamic.Mobile broadband will bringabout the next wave of growth.

    We expect Lat in Americas telecom industry t o grow fast in the near future :the region is building a solid social structure, is recovering fast from the recentfinancial crisis and has a vigorous society in the internet.

    Telefonica is best placed to take full advantage of the next wave of growth ofthe Telecom Industry, specially in Latin America where it has unique assets.

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