plan de mejora institucional auditorias internas calidad 2012

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  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    1/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_

    Ah vkrnfnoar kh sk`unlnkmtd

    kfkotuaed pdr partk ekh

    `kstdr ek has ;j_ y ha

    aphnoaonm ek ha

    gkrralnkmta 'hnsta ek

    ogkqukd. md sk kvnekmona

    aphnoaonm ek ha lnsla( mn

    um sk`unlnkmtd pkrnenod-

    F ah ta e k d r am nz ao n m y

    aph noao nm ek has ; #_# kmpukstds ek tracabd-

    Aphnoar ha hnsta ek

    ogkqukd @LO,FD,16:,::1 #Hn sta ek

    ogkqukd ;s ysk`rk`aonmaekouaea ekrksneuds#

    Er- _auh Hkdm @rupd Fumondmah ek Odlkronah

    Gulamds Odmtnmuneae Odrrkotn

    _ k k vn ek mo na q uk g ay q ukabustar ha edoulkmtaonmquksk `kmkrkm ek enogd

    prdokenlnkmtd-

    Fahtaekodlprdlnsdekh hnekrek prdoksd

    Abustar haedoulkmtaonmodrrkspdmenkmtk ah

    prdoksd ek `kstnmOdlkronah

    Er- _auh Hkdm @rupd Fumondmah ek Odlkronah

    Gulamds Kfnonkmona Odrrkotn

    Md r ka hnz am r kp dr tk e knmenoaedrks ekh prdoksd ek@kstnm Odlkronah a Oahneae

    Odlprdlnsd ekh eukds ekp rd ok sd k m k h r kp dr tk e knmenoaedrks

    Skahnzar kh rkpdrtkek hds nmenoaedrksek fdrla dpdrtuma

    oahneae-

    Er- _auh Hkdm @rupd Fumondmah ek Odlkronah

    Gulamds Dpdrtumneae Odrrkotn

    Md gay sufnonkmtk oharneae

    km odld kh prdoksd ek@kstnm odlkronah

    odmtrncuyk ah oulphnlnkmtd

    ek hds dcbktnvds ek oahneae

    Ekfnonkmona km haoapaontaonm( envuh aonm ylkenonm ek aegkrkmona ek

    hds prdokenlnkmtds

    Abustar( aprdcar(sdonahnzary lkenr haaegkrkmona

    Er- _auh Hkdm @rupd Fumondmah ek Odlkronah

    Gulamds Kfnonkmona Zrkvkmt

    Md sk rk`nstr km kh

    fdrlatd ek nmeuoonm

    kspkonfnoa ha rkahnzaea ah

    fumondmarnd Facnam Sunz

    uhtnld fumondmarnd quk

    nm`rksd ah rka-

    _k rkahnzd nmeuoondm

    kspkonfnoa pkrd md skedoulkmtd

    Edoulkmtar

    nmeuoondmksrkahnzaeas

    Er- _auh Hkdm @rupd Fumondmah ek Odlkronah

    Fsnods Kfnonkmona Zrkvkmt

    UDUAH AOONDMK_EK LKBDSALNKMUD

    ;

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[MED

    _K@[NLNKMU

    UKSOKS

    _K@[NLNKMUD

    ODLZHKUD : : :

    EK_ASSDHHD : : :

    AUSA_AED : : :

    MD NMNONAED : : :

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek @kstnm ek Oahneae knekmtnfnoar dpdrtumneaeks ek lkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    @kstnm Odlkronah Fkoga ek khacdraonm KMKSD EK 3:1?

    OSDMD@SALA'O[AMED.

    GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK

    LKBDSALNKMUD'ODLD.

    ZKS_DMA ZSDOK_D SK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    SKO[S_D_MKOK_ASND_

    AUSNC[UD EKOAHNEAEAFKOUAED

    _K@[NLNKMUD 1 'HEKSEKH ZSDOK_D.Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZD F[MONDMAH EKOAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD ? '@K_UNMZ[CHNOA^A[UDODMUSDH.

    Fkoga2 TTTTTTTTTTTTTTTTTTUNZD EKAO

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVNEAEK_

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    2/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed

    _k kvnekmona quk kh

    prdoksd md lamkba

    nmenoaedrks ek kfnonkmona(

    kfnoaona d kfkotnvneae

    Odlprdlnsd ek hds

    eukds ek prdoksd km kh

    rkpdrtk ek nmenoaedrks

    Skpdrtar a

    Oahneae

    pkrnenoalkmtk

    hds nmenoaedrks ek

    kfnonkmona( kfnoaona

    d kfkot nv neae ekh

    prdoksd

    Era- Mdgkhna

    Drtnz

    Caqukrd-

    Skgacnhntaonm

    Gulamds Dpdrtumneae

    _k kvnekmona ha

    eksaotuahnzaondm ek 5

    Zrrdokenlnkmtds( y ekh FD ,

    ?31,>:? Unlpamdlktrna-

    Fahta ek odlprdlnsd ekh

    hnekr ek prdoksd

    Aotuahnzar hds

    prdokenlnkmtds y

    kh FD ,?31,>:?

    Unlpamdlktrna-

    Era- Mdgkhna

    Drtnz

    Caqukrd-

    Skgacnhntaonm

    Gulamds Kfnonkmona

    Md sk kvnekmonakh rkpdrtk

    ek h ns ta ekogkqukdek ;_(

    ah `rupd fumondmah ek

    Oahneae( km ha skek

    prnmonpah ekh G_C

    F ah ta e k d r am nza on m y

    aph no ao nm ek h as ; # _# km

    pukstds ek tracabd-

    Aphnoar ha hnsta ek

    ogkqukd @LO,FD,

    16:,::1 #Hnsta ek

    ogkqukd ;s y

    sk`rk`aonmaekouaea ek

    rksneuds#

    Era- Mdgkhna

    Drtnz

    Caqukrd-

    Skgacnhntaonm

    Gulamds Kfnonkmona

    Md gam rkahnzaed aoondmks

    prkvkmtnvas

    Fahta ek odlprdlnsd ekh

    hnekr ek prdoksd

    Skahnzar aoondmks

    prkvkmtnvas km kh

    eksarrdhhd ekh

    prdoksd-

    Era- Mdgkhna

    Drtnz

    Caqukrd-

    Skgacnhntaonm

    Gulamds Kfnonkmona

    UDUAH AOONDMK_EK LKBDSALNKMUD

    5

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[MED

    _K@[NLNKMU

    ODLZHKUD :

    EK_ASSDHHD :AUSA_AED :

    MD NMNONAED :

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVNEAEK_

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKM

    SKO[S_D_MKOK_ASND_

    AUSNC[UD EKOAHNEAE AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKH ZSDOK_D.Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZD F[MONDMAH EKOAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUDA[

    Fkoga2 TGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.

    AOONDMK_ EKLKBDSALNKMUD

    'ODLD.

    ZKS_DMA ^ ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah_nstkla ek @kstnm ek Oahneae k nekmtnfnoardpdrtumneaeks ek lkbdra km tdeds hds prdoksdsekh Gdspntah _nlm Cdhvar K-_-K-

    SKGACNHNUAONDM Fkoga ek khacdraonm KMKSD EK 3:1?

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    3/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_

    Km kh ZS AEU,??5,::1

    kstuends ek amatdla

    patdh`noa md sk oulphk

    odm umd ek hds pumtds

    eksorntds km

    `kmkrahneaeks( sk sk`unrm

    hds edoulkmtds tomnods ek

    lamkbd y fnbaonm ek

    Lukstra Eksornponm

    Laordsopnoa( has ouahks

    skrm sdonahnzaeas

    rk`uharlkmtk km sahas ek

    Onru`a y _ahas ek Zartd

    Fah ta ekaegkrkmona a hds

    prdokenlnkmtds ekh arka-Oulphnr odm tded

    hd eksorntd ZS

    AEU,??5,::1 y

    s do nh ahnz ar k m

    sahas ek onru`na y

    partds-

    E ra - ^ [H ^ A A HA

    E[ASUK( y h nskreek

    Zatdhd`na-

    Apdyd Ena`mdstnod y Ukraputnod

    Gulamds Kfnonkmona

    Md sk kvnekmona kh rkpdrtk

    ek hnsta ek ogkqukd ek

    ;_(pdr partk ek Zatdhd`a

    ah rupd fumondmah ek

    Oahneae-

    Fah ta ek d r am nzao nm y

    aphnoaonm ek has; #_#km

    pukstds ek tracabd-

    Aphnoar ha hnsta ek

    ogkqukd @LO,FD

    16:,::1 #Hnsta ek

    ogkqukd ;s y

    sk`rk`aonm

    aekouaea ek

    rksneuds#

    E ra - ^ [H ^ A A HA

    E[ASUK( y h nskreek

    Zatdhd`na-

    Apdyd Ena`mdstnod y Ukraputnod

    Gulamds Odmtnmuneae

    Ha hekr ek Zatdhd`a

    eksodmdok kh dcbktnvd ekh

    prdoksd y hdsodlpdmkmtks

    ek ha pdhtnoa ek oahneae-

    Ekfnonkmona km ha

    oapaontaonm y sdonahnzaonm

    ekh dcbktnvd ekh prdoksd ek

    apdydex ytkrapkutnod( yhds

    dcbktnvds ek oahneae-

    Sk sd on ah nz ar k h

    dcbktnvd ekhprdoksd

    ek Apdyd

    Ena`mdstnod y

    tkrapku t no d( y hds

    dcbktnvds ekoahneae

    ek fdrla odmtnmua-

    E ra - ^ [H ^ A A HA

    E[ASUK( y h nskreek

    Zatdhd`na-

    Apdyd Ena`mdstnod y Ukraputnod

    Gulamds Kfnonkmona

    UDUAH AOONDMK_EK LKBDSALNKMUD

    ?

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[MED

    _K@[NLNKMU

    UKSO

    _K@[

    ODLZHKUD : :

    EK_ASSDHHD : :AUSA_AED : :

    MD NMNONAED : :

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVNEAEK_

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

    SKO[S_D_MKOK_ASND_

    AUSNC[UDEKOAHNEAE AFKOUAED

    _K@[NLNKMUD1 'HEKS EKH ZSDOK_D.Fkoga2TTTTTTTT TTTTTTTTTT

    _K@[NLNKMUD3 '@S[ZDF[MONDMAH EKOAHNEAE.

    Fkoga2TTTTTTTT TTTTTTTTTT

    _K@[NLNKMUD? '@K_UA[UDODMUS

    Fkoga2TTTTTTT TTGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.

    AOONDMK_ EKLKBDSALNKMUD

    'ODLD.ZKS_DMA ZSDOK_D SK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek @kstnm ek Oahneae knekmtnfnoar dpdrtumneaeks ek lkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    Apdyd Ena`mdstnod y Ukrapkutnod- Fkoga ek khacdraonm KMKSD EK 3:1?

    OSDMD@SALA'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    4/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAOND

    Md sk tnkmk odmdonlnkmtd

    ek hds rkqunsntds ek

    edoulkmtaonm ekh

    _nstkla ek @kstnm ek

    Oahneae

    Ekfnonkmona km ha

    oapaontaonm( envuh`aonm y

    lkenonm ek aegkrkmona ekhds prdokenlnkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Era- Lara Ku kmna

    Sder`ukz

    @rupd Fumondmah ek Oahneae

    Gulamds Kfnonkmona

    Md sk gam kmvnaed

    edoulkmtds ekh skrvnond ah

    @rupd Fumondmah ek

    Oahneae para rkvnsnm(

    abustk y aprdcaonm-

    E ks od md on ln km td e kh

    nlpaotd ek ha md

    a ot ua hnz aon m e k hd s

    edoulkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr

    ha aegkrkmona ek

    hds

    prdokenlnkmtds

    ek oaea prdoksd

    Er- Ba vnk r Z are d

    Zkrkz

    Gulamds Odmtnmuneae

    Md sk edoulkmta kh

    amhnsns ek hds nmenoaedrks

    ekh rka( odm su rkspkotnvd

    amhnsns y aoondmks ek

    lkbdra-

    E ks od md on ln km td e kh

    nlpaotd ekhmd amahnsnsmn

    r kpdr tk ek nmenoaedrks

    ekh arka-

    Skahnzar amahnsns ek

    hds nmenoaedrks ekh

    arka y rkpdrtarhd a

    oahneae-

    Er- Ba vnk r Z are d

    Zkrkz

    Gulamds Kfnonkmona

    Md sk gam edoulkmtaed

    has gkrralnkmtas ekh

    _nstkla ek @kstnm ek

    Oahneae 'prdeuotd d

    skrvnond md odmfdrlk(

    aoondmks odrrkotnvas y

    prkvkmtnvas( aoondmks ek

    lkbdra y phamks ek

    lkbdralnkmtd.

    Ekfnonkmona km ha

    oapaontaonm( envuh`aonm y

    lkenonm ek aegkrkmona ek

    hds prdokenlnkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Er- Ba vnk r Z are d

    Zkrkz

    Gulamds Kfnonkmona

    Hds @kstdrks ekh rka md

    rkodmdokm mn gaokm

    kfkotnvas sus fumondmks y

    eksodmdokm ha Hnsta ek

    ogkqukd ek ; _ y pdr tamtd

    md ha aphnoam- Md sk

    kmoukmtra edoulkmtaed-

    Fahta ek dr`amnzaonm y

    aphnoaonm ek has ; #_# km

    pukstds ek tracabd-

    Ekfnmnr kh `kstdr ek

    ;_(paraquk rkahnokha nlphklkmtaonm

    e kh F D 16 :,: :1

    Hnsta ek ogkqukd ;_

    y sk`rk`aonm

    aekouaea ek

    rks neuds y k h L A,

    16:,::3 Lamuah

    para ha

    nlphklkmtaonm ek

    ha gkr ralnkm ta ek

    has ;s y ha

    sk`rk`aonmaekouaea ek

    rksneuds

    Er- Ba vnk r Z are d

    Zkrkz

    Gulamds Kfnonkmona

    SKO[S_D_MKOK_ASND_

    AUSNC[UD EKOAHNEAE AFKOUAED

    _K@[NLNKMUD 1'HEKS EKHZSDOK_D.Fkoga2TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3'@S[ZD F[MONDMAHEKOAHNEAE.

    Fkoga2TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD ?'@K_UNM Z[CHA[UDODMUSDH.

    Fkoga2TTTTTTTTTTTTTTTTT

    GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK

    LKBDSALNKMUD'ODLD.

    ZKS_DMA ZSDOK_D SK_ZDM_ACHK'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek @kstnm ekOahneae k nekmtnfnoar dpdrtumneaeks ek lkbdra km tdeds hds prdoksds ekhGdspntah _nlm Cdhvar K-_-K-

    @kstnm ekh Snks`d Burnenod- Fkoga ek khacdraonm KMKSD EK 3:1?

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    5/23

    Md sk rkahnza nmeuoonm

    kspkonfnoa y kmtrk`a ekh

    pukstd ek tracabd km kh

    rka

    _k rk ahn zd nm eu oo nd m

    k sp ko nf no a p kr d m d s k

    edoulkmtd

    Edoulkmtar

    nmeuoondmks

    rkahnzaeas

    Er- Ba vnk r Z are d

    Zkrkz

    Gulamds Kfnonkmona

    UDUAH AOONDMK_EK LKBDSALNKMUD

    6

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[MED

    _K@[NLNKMU

    UKSOKS

    _K@[NLNKMU

    ODLZHKUD : :

    EK_ASSDHHD : :

    AUSA_AED : :

    MD NMNONAED : :

    ODLZHKUD :+ :+

    KM

    EK_ASSDHHD :+ :+

    AUSA_AED :+ :+

    MD NMNONAED :+ :+

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    + O[LZHNLNKMUD _K@[NLNKMUD_

    HEKS M[LKSD AOUNVNEAEK_

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    6/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _k

    l1

    _k

    l3

    _k

    l?

    _k

    l5

    _k

    l1

    _k

    l3

    _k

    l?

    _k

    l5

    K st ae d D C_ KS VA ON DM K_ K st ae d D C_ KS VA ON DM K_ K st ae d

    Md sk tnkmk aegkrkmona ek hds

    prdokenlnkmtds tramsvkrsahks ek

    Oahneae 'Auentdras nmtkrmas ek

    oahneae( Khacdraonm y odmtrdh ek

    edoulkmtds y rk`nstrds(

    prdeuotds y skrvnonds md

    odmfdrlks y aoondmks odrrkotnvas(

    prkvkmtnvas y ek lkbdra.( hds

    dcbktnvds y Zdhtnoa ek Oahneae

    E kf no nkmo na km h a

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    aegkrkmo na ek hds

    prdokenlnkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Era- Lara

    Ku`kmna

    Sder`ukz

    @rupd Fumondmah

    ek Oahneae

    Gulamds Odmtnmuneae

    _k kvnekmona gaonmalnkmtd( fahta

    ek vkmtnhaonm y prnvaoneae para kh

    paonkmtk( km ha dfnonma ek _ahue

    Drah y Zrd`rala ek Zrdldonm y

    Ektkoonm

    Fahta ek

    nmfrakstruotura

    Nmaekouaed

    aprdvkogalnkmtd

    ek phamta fnsnoa

    Skdr`amnzaondm ek

    has arkas

    N m - L ao kedm nd

    Gkrmamekz

    Nm`kmnkrna

    Fnmamonkrds Kfnonkmona

    _k rkvnsardm hds edoulkmtds

    pkrtkmkonkmtks a Odmsuhta

    Kxtkrma y sk kmoukmtram

    eksaotuahnzaeds

    Eksodmdonlnkmtd

    ekhnlpaotdekha md

    aotuahnzaonm ek hds

    edoulkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona ek hds

    prdokenlnkmtds ek

    oaea prdoksd

    Nm - Zadha Snod Odmsuhta Kxtkrma

    Gulamds Odmtnmuneae

    Kh hekr md rkpdrta a Oahneae hdsnmenoaedrks ekfnmneds km ha

    oaraotkrnzaonm

    Odlprdlnsd ek hdseukds ek prdoksd

    km kh r kpdrtk ek

    nmenoaedrks

    Skpdrtar a Oahneaepkrnenoalkmtk hds

    nmenoaedrks ek su

    prdoksd

    Nm - Zadha Snod Odmsuhta KxtkrmaGulamds Odmtnmuneae

    Md sk ga rkpdrta hnsta ek ogkqukd

    ek has ; _

    Fahta ek

    dr amnzaonm y

    aph noao nm ek has ;

    # _# km pukst ds ek

    tracabd-

    Aphnoar ha hnsta ek

    ogkqukd @LO,FD,

    16:,::1 # Hn st a ek

    ogkqukd ;s y

    sk`rk`aonm

    aekouaea ek

    rksneuds#

    Nm - Zadha Snod Odmsuhta Kxtkrma

    Gulamds Odmtnmuneae

    Md sk odmdok ha Latrnz ek

    Snks`ds ekh prdoksd

    E kf no nkmo na km h a

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    a eg kr km on a e k h a

    Latrnz ek Snks`ds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Nm`- Vnotdrna

    Znmkea

    Zhamkaonm

    Gulamds Kfkotnvneae

    UDUAH AOONDMK_EK LKBDSALNKMUD

    6

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[M

    ED

    UD : :

    EK_ASS : :

    ED : :

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVNEAE

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHN

    SKO[S_D_MKOK_ASND_

    AUSNC[UD EKOAHNEAE AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNZ[CHNOA Fkoga2 TT

    GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK

    LKBDSALNKMUD'ODLD.

    ZKS_DMA ^ ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    Odmsuhta Kxtkrma Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    7/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Ks ta ed DC _KS VA ON DMK _ Ks tae d DC _KS VA ON DMK _ Ks ta ed D

    _k kvnekmona quk kh prdoksd

    oukmta odm ouatrd '5. nmenoaedrks2

    Kbkouonm prksupukstah ek

    nm`rksds( Kbkouonm prksupukstah

    ek `astds( Saenoaonm ek

    faoturaonm( Odmtkstaonm ek

    `hdsa( kstachkoneds km ha

    oaraotkrnzaonm( md sk kmoukmtra

    edoulkmtaed km kh fdrlatd

    @LOFD16::1; Amhnsns ek

    Nmenoaedrks( y md ga sned

    rkpdrtaed a Oahneae-

    Odlprdlnsd ek hds

    eukds ek prdoksd

    km kh rkpdrt k ek

    nmenoaedrks

    Skpdrtar a Oahneae

    pkrnenoalkmtk hds

    nme noaedrks ek su

    prdoksd

    Er- Laurnond _dpd _uc`krkmtk

    Fnmamonkrd

    Gulamds Odmtnmuneae

    _k kvnekmona2 Faoturaonm2 Gaonmalnkmtd km

    saha ek partds para hds

    faoturaedrks

    Uksdrkra2 Unkmkm um fnhtrd ek ha

    odonma y sk snkmtkm tdeds hds

    dhdrks( hds cads ek ah haed

    klkr`km um fukrtk dhdr

    @hdsas2 Gaonmalnkmtd

    Odstds2 Gaonmalnkmtd(

    vkmtnhaonm( fahta ek huz maturah d

    huz artnfnonah

    Fahta eknmfrakstruotura

    Nmaekouaed

    aprdvkogalnkmtdek

    phamta fnsnoa

    Skdr`amnzaondm ekhas arkas

    N m - L aoke dm ndGkrmamekz

    Nm`kmnkrna

    Fnmamonkrd

    sKfnonkmona

    Md sk kmoukmtram edoulkmtaeas

    has aoondmks odrrkotnvas(

    Zrkvkmtnvas y ek lkbdra prdeuotd

    ek2 @kstnm ekh prdoksd(

    auentdras nmtkrmas y sk`unlnkmtd

    a ha latrnz ek rnks`ds ekh prdoksd

    Eksodmdonlnkmtdek

    ha lktdedhd`na

    utnhnzaea para

    `kmkrar ek has

    aoondmks

    odrrkotnvas(

    Z rk vk mt nvas y e k

    lkbdra

    _donahnzaondm y

    sk unlnkmtd ek hds

    fdrlatds utnhnzaeds

    para aoondmks

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    Zrk vkmt nvas y ek

    lkbdra

    Era- Larna

    Ku`kmna

    Sdern`ukz

    @rupd

    Fum on dm ah e k

    Oahneae

    Gulamds Kfnonkmona

    _k rkvnsardm hds edoulkmtds

    pkrtkmkonkmtks a Odmtacnhneae ysk kmoukmtram eksaotuahnzaeds

    Eksodmdonlnkmtd

    ekh nlpaotdek hamdaotuahnzaonm ek hds

    edoulkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr haaegkrkmona ek hds

    prdokenlnkmtds ek

    oaea prdoksd

    Er- Laurnond _dpd _uc`krkmtk

    FnmamonkrdGulamds Kfnonkmona

    SKO[S_D_MKOK_ASND

    _

    AUSNC[UD EKOAHNEAE

    AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMZ[CHNOA AFkoga2 TTTT

    GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK

    LKBDSALNKMUD'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstklaek @kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    Fnmamonkra Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    8/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Ks ta ed DC _KS VA ON DMK _ Ks tae d DC _KS VA ON DMK _ Ks ta ed D

    SKO[S_D_MKOK_ASND

    _

    AUSNC[UD EKOAHNEAE

    AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMZ[CHNOA AFkoga2 TTTT

    GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK

    LKBDSALNKMUD'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstklaek @kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    Fnmamonkra Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

    Md sk tnkmk aegkrkmona a hds

    dcbktnvds( pdhtnoa ek oahneae(

    prdokenlnkmtds tramsvkrsahks ek

    oahneae 'Khacdraonm( odmtrdh ek

    edoulkmtds y rk`nstrds( aoondmks

    odrrkotnvas( prkvkmtnvas y ek

    lkbdra( auentdrna nmtkrma ek

    oahneae( prdeuotd y skrvnond md

    odmfdrlk .

    E kf no nk mo na k m h a

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    aegkrkmona ek hds

    prdokenlnkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Era- Larna

    Ku`kmna

    Sdern`ukz

    @rupd

    Fum on dm ah e k

    Oahneae

    Fsnods Kfkotnvneae

    _k kvnekmona fahta ek aegkrkmona

    ah prd`rala ek has ; _( md sk

    nekmtnfnoa kh `kstdr pdr rka y md

    sk rkpdrta ha hnsta ek ogkqukd a

    Oahneae-

    Fahta ek

    dr`amnzaonm y

    aph noaonm ek has ;

    # _# k m p uk stds e k

    tracabd-

    Aphnoar ha hnsta ek

    ogkqukd @LO,FD,

    16:,::1 #Hnsta ek

    ogkqukd ;s y

    sk`rk`aonmaekouaea ek

    rksneuds#

    Er- Laurnond _dpd _uc`krkmtk

    Fnmamonkrd

    Gulamds Kfnonkmona

    Zrksupukstd y `hdsas rkahnzam

    phamks ek lkbdralnkmtd pkrd md

    hds kmvam a Oahneae( para kh

    rkspkotnvd sk`unlnkmtd

    Eksodmdonlnkmtd

    ekh prdokenlnkmtd

    ZALKO

    _donahnzaondm ek ha

    fumondmah neae ekh

    ZALKO

    Era- Larna

    Ku`kmna

    Sdern`ukz

    @rupd

    Fum on dm ah e k

    Oahneae Gulamds Kfnonkmona

    UDUAH AOONDMK_EK LKBDSALNKMUD

    0

    K_UAED

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    _K@[ME

    D

    U

    _

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    NMNONAED : :

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVNEAEK_

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNK

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    9/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ K

    _k kvnekmona gaonmalnkmtd ek ha

    dfnonma ek Atkmonm ah [suarnd y

    fahta ek kspaond km hds pnsds para

    has tracabaedras sdonahks quk

    pkrlntam faonhneae y aooksncnhneae

    ah usuarnd-

    Fahta ek

    nmfrakstruotura

    Nmaekouaed

    aprdvkogalnkmtdek

    phamta fnsnoa

    Skdr`amnzaondm ek

    has arkas

    N m - L aoke dm nd

    Gkrmamekz

    Nm`kmnkrna

    Fnmamonkrds Kfnonkmona

    _k kvnekmona quk kh prdoksd

    oukmta odm eds '3. nmenoaedrks

    '_atnsfaoonm ek Mkoksneaeks y

    Kxpkotatnvas y Dpdrtumneae ek

    Skspuksta a ZQS_.( kstachkoneds

    km ha oaraotkrnzaonm( md sk

    kmoukmtra edoulkmtaed y

    rkpdrtaed a Oahneae a partnr ek

    acrnh ek 3:13-

    Odlprdlnsd ek hds

    eukds ek prdoksd

    km kh rkpdrtk ek

    nmenoaedrks

    Skpdrtar a Oahneae

    pkrnenoalkmtk hds

    nme noaedrks ek su

    prdoksd

    Era Amerka Zared @kstnmah [suarnd

    y su Falnhna

    Gulamds Odmtnmuneae

    Md sk tnkmk aegkrkmona a hds

    dcbktnvds( pdhtnoa ek oahneae(

    prdokenlnkmtds tramsvkrsahks ekoahneae 'Khacdraonm( odmtrdh ek

    edoulkmtds y rk`nstrds( aoondmks

    odrrkotnvas( prkvkmtnvas y ek

    lkbdra( auentdra nmtkrma ek

    oahneae( prdeuotd y skrvnond md

    odmfdrlk .

    Ek fn on km on a k m h a

    oapaontaonm(

    envuh`aonm ylkenonm ek

    aegkrkmona ek hds

    prdokenlnkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Era- Larna

    Ku`kmna

    Sdern`ukz

    @rupd Fumondmah

    ek Oahneae

    Gulamds Kfnonkmona

    Md sk kvnekmona abustk ek hds

    prdokenlnkmtds ek aoukred a hds

    oalcnds rkahnzaeds km ha

    kstruotura ek ha dfnonma y has

    fumondmks a rkahnzar

    Eksodmdonlnkmtd

    ekh nlpaotd ekha md

    aotuahnzaonm ek hds

    edoulkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona ek hds

    prdokenlnkmtds ek

    oaea prdoksd

    Era Amerka Zared @kstnmah [suarnd

    y su Falnhna

    Fsnods Kfnonkmona

    UDUAH AOONDMK_EK LKBDSALNKMUD

    5

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@

    _K@

    ODLZHKUD :

    EK_ASSDH :

    AUSA_AED :

    MD

    NMNONAED :

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    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVN

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[L

    SKO[S_D_MKOK_ASND_

    AUSNC[UD EKOAHNEAE

    AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZD F[MONDMAHEK OAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTTZF

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    LKBDSALNKMUD'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    @kstnm ah [suarnd y su Falnhna Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    10/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

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    _kl?

    _kl5

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    M d sk t nk mk a eg krkm on a e k h ds

    prdokenlnkmtds tramsvkrsahks ek

    Oahneae 'Auentdras nmtkrmas ek

    oahneae( Khacdraonm y odmtrdh ek

    edoulkmtds y rk`nstrds(

    prdeuotds y skrvnonds md

    odmfdrlksy aoondmksodrrkotnvas(

    p rk vk mt nvas y e k l kb dra. ( h ds

    dcbktnvds y Zdhtnoa ek Oahneae

    E kf no nk mo na k m h a

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    aegkrkmona ek hds

    prdokenlnkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Era- Lara

    Ku`kmna

    Sder ukz

    @rupd Fumondmah

    ek Oahneae

    Fsnods Kfkotnvneae

    _k rkvnsardm hds edoulkmtds

    pkrtkmkonkmtks a _uc krkmona

    Onkmtfnoa( Edokmona k

    N mvks tn`ao nm y Vn nh amon a

    kpneklndh`noa ouyds gahhaz ds

    sdm2

    _uc`krkmona Onkmtfnoa2

    Edoulkmtds 3 Eksaotuahnzaeds

    1

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    _ k kv nekmo na m nme noa edrks

    eksaotuahnzaeds km oartkhkra( Kh

    h e kr m d rkp dr ta a O ah ne ae h ds

    n men oaedr ks ekf nmned s k m h a

    oaraotkrnzaonm-

    Odlprdlnsd ek hds

    eukds ek prdoksd

    km kh rkpdrtk ek

    nmenoaedrks

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    nme noaedrks ek su

    prdoksd

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    Fsnods Dpdrtumneae

    Md sk rkahnzanmeuoonmkspkonfnoa

    y kmtrk`aekh pukstdek tracabdkm

    kh rka

    E kf no nk mo na k m h a

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    envuh`aonm y

    lkenonm ek

    aegkrkmona ek hds

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    Abustar( aprdcar(

    sdonahnzar y lkenr ha

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    Er- Bdr k Ahlarnd

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    Fsnods Kfkotnvneae

    Md s k ga rk ahn zaed sk` umed

    s k un lnkm td a hds pha mks ek

    lkbdra kmvnaeds

    O dl prdl nsd e kh

    h ek r ek @ks tnm

    Zuchnoa km

    vkrnfnoaonm ek

    odlprdlnsds

    _k unlnkmtd ek hds

    p ha mk s e k l kb dra

    kmvnaeds

    Er- Buhnm

    Gkrmmekz

    @kstnm Zuchnoa y

    Autdodmtrdh

    Gulamds Odmtnmuneae

    SKO[S_D_

    MKOK_ASND_

    AUSNC[UD EKOAHNEAE

    AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLZ[CHNOFkoga2 T

    GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK

    LKBDSALNKMUD'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    @kstnm OnkmtfnoaFkoga ekkhacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    11/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    K st ae d D C_ KS VA ON DM K_ K st ae d D C_ KS VA ON DM K_ K st ae d

    SKO[S_D_

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    AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLZ[CHNOFkoga2 T

    GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK

    LKBDSALNKMUD'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    @kstnm OnkmtfnoaFkoga ekkhacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

    Md skga rkpdrtahnsta ekogkqukd

    ek has ; _

    E kf no nk mo na k m h a

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    aegkrkmona ekh

    Lamuah

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Era- Lara

    Ku`kmna

    Sder ukz

    @rupd Fumondmah

    ek Oahneae

    Fsnods Kfnonkmona

    Ah prdoksd ek @kstnm onkmtfnoa

    mdsk hkga sdonahnzaedkh phamek

    lamtkmnlnkmtd prkvkmtnvd ek hds

    kqunpds ek odlputd ek hds trks

    hekrks '_uc krkmona Onkmtfnoa(

    V n nh am on a k pn ek ln dh noa y

    Edokmona k Nmvkstn`aonm.

    E kf no nk mo na k m h a

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    aegkrkmona ekh Zham

    ek Lamtkmnlnkmtd

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Nm`- Eamnkh Ahfard _nstklas

    Fsnods Kfnonkmona

    Md sk odmdok ha Latrnz ek

    Snks`ds ekh prdoksd

    E kf no nk mo na k m h a

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    a eg krkm on a e k h a

    Latrnz ek Snks`ds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Nm`- Vnotdrna

    Znmkea

    Zhamkaonm

    Fsnods Kfnonkmona

    UDUAH AOONDMK_EK LKBDSALNKMUD

    7

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[M

    D

    D :KM

    EK_ASSD :

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    NMNONAED :

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVNEAE

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHN

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    12/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    K st aed D C_ KSVAONDMK_ K st aed D C_ KSVAONDMK_ K st aed

    Md sk tnkmk aegkrkmona ek hds

    prdokenlnkmtds tramsvkrsahks

    ek Oahneae 'Auentdras

    nmtkrmas ek oahneae(

    Khacdraonm y odmtrdh ek

    edoulkmtds y rk`nstrds(

    prdeuotds y skrvnonds md

    odmfdrlks y aoondmks

    odrrkotnvas( prkvkmtnvas y ek

    lkbdra.( hds dcbktnvds y

    Zdhtnoa ek Oahneae

    E kf no nk mo na k m ha

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    aegkrkmona ek hds

    prdokenlnkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Era - Lara

    Ku`kmna

    Sder`ukz

    @rupd Fumondmah

    ek Oahneae

    Gulamds Kfnonkmona

    Kh hekr md rkpdrta a Oahneae

    hds nmenoaedrks ekfnmneds km ha

    oaraotkrnzaonm-

    Odlprdlnsd ek hds

    eukds ek prdoksd

    km kh rkpdrtk ek

    nmenoaedrks

    Skpdrtar a Oah neae

    pkrnenoalkmtk hds

    nme noaedrks ek su

    prdoksd

    Er Gkmry

    Sdern`ukz

    O dm trdh N mtkrmd

    EnsonphnmarndGulamds

    Odmtnmune

    ae

    Md sk ga rkpdrta hnsta ek

    ogkqukd ek has ; _

    E kf no nk mo na k m ha

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    aegkrkmona ekh

    Lamuah

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Era - Lara

    Ku`kmna

    Sder`ukz

    @rupd Fumondmah

    ek Oahneae

    Gulamds Kfnonkmona

    Md sk odmdok ha Latrnz ek

    Snks`ds ekh prdoksd

    E kf no nk mo na k m ha

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    a eg krkm on a e k ha

    Latrnz ek Snks`ds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona

    Nm`- Vnotdrna

    Znmkea

    Zhamkaonm

    GulamdsKfkotnvnea

    e

    UDUAH AOONDMK_EK LKBDSALNKMUD

    5

    K_UAED

    _K@[NLNKMUD D

    EK_ASS : :

    MD

    NMNONAED : :

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVNEAE

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHN

    SKO[S_D_

    MKOK_ASND_

    AUSNC[UDEK

    OAHNEAEAFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNZ[CHNOA

    Fkoga2 TTGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.

    AOONDMK_ EKLKBDSALNKMUD

    'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah_nstkla ek @kstnm ek Oahneae k nekmtnfnoardpdrtumneaeks ek lkbdra km tdeds hds prdoksdsekh Gdspntah _nlm Cdhvar K-_-K-

    @kstnm ek Odmtrdh NmstntuondmahFkoga ekkhacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    13/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_

    _k kvnekmona gaonmalnkmtd ek ha

    dfnonma ek Oahneae y fahta ek

    kspaond para kh aekouaed

    lamkbd ek arognvds y atkmonm ek

    auentdrnas-

    Fahta ek

    nmfrakstruotura

    Nmaekouaed

    aprdvkogalnkmtd

    ek phamta fnsnoa

    Skdr`amnzaondm ek

    has arkas

    Nm - Laokedmnd

    Gkrmamekz

    Nm`kmnkrna

    Fnmamonkrds Kfnoaona

    Md sk ksta rkahnzamed kh

    sk`unlnkmtd a ha hnsta ek ogkqukd

    ek has ;s-

    Fahta ek

    s k un ln km tn d a h a

    aph noaonm ek has ;

    #_# k m p uk stds e k

    tracabd-

    Ska hnzar nmfdrlk y

    rktrdahnlkmtar

    sdcrk k h lnsld ek

    ha odmsdhneaondm ek

    has hnstas ek

    ogkqukd @LO,FD,

    16:,::1 #Hnsta ek

    ogkqukd ;s ysk`rk`aonm

    aekouaea ek

    rk sn eu ds # e k h ds

    prdoksds

    Era- Larna

    Ku`kmna

    Sdern`ukz

    @rupd Fumondmah

    ek Oahneae

    Gulamds Kfnonkmona

    Km ha oaraotkrnzaonm ekh

    prdoksd @kstnm ek ha Lkbdra

    Odmtnmua ah _nstkla Nmtk`raed

    @LO,UA,::1 md sk nekmtnfnoam

    oharalkmtk hds rkspdmsachks

    ek hds sucsnstklas

    Eksodmdonlnkmtd

    e kh n lp ao td e k h a

    md aotuahnzaonmek

    ha oaraotkrnzaonm

    Abustar( aprdcar(

    sdonahnzary lkenrha

    aegkrkmo na ekh

    abustk ek ha

    oaraotkrnzaondm

    Era- Larna

    Ku`kmna

    Sdern`ukz

    @rupd Fumondmah

    ek Oahneae

    Gulamds Odmtnmuneae

    UDUAH AOONDMK_EK LKBDSALNKMUD

    ?

    K_UAED

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    _K@[MED

    _K@[NLNKMU

    UKSOKS

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    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    + O[LZHNLNKMUD _K@[NLNKMUD_

    HEKS M[LKSD AOUNVNEAEK_

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

    SKO[S_D_MKOK_ASND_

    AUSNC[UD EKOAHNEAE

    AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZD F[MONDMAH EKOAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD ? '@K_UNM Z[CHNOA A[UDODMUSDH.

    Fkoga2 TTTTTTTTTTTTTTTTTTUNZGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.

    AOONDMK_ EKLKBDSALNKMUD

    'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    @kstnm ek Lkbdra Odmtnmua Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    14/23

    DCBKUNVD2

    _KSVNOND'EDMEK.2

    MDSLAAFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_

    _k Vkrnfnoardm hds

    edoulkmtds ekh

    prdoksd

    kmodmtrmedsk

    ah`umds snm

    aotuahnzar( ah n`uah

    md sk kvnekmon

    aotas ek kvahuaonm

    `uas odm hds

    kspkonahnsta ekh

    rka-

    Eksodmdonlnkmtd

    ekh nlpaotd ek ha md

    aotuahnzaonm ek hds

    edoulkmtds

    Aotuahnzar hds

    edoulkmtds ekh

    prdoksd-

    Kvahuar has uas

    ek atkmonm odm hds

    kspkonahnstas ekh

    skrvnond

    Er- A`unrrk

    Er- Huns Cautnsta

    Er- Gkrlam F

    Era- Zatrnona @

    Er- Huns F

    Ruhua`a

    Era- _amera C

    Er- Dsoar Odrrka-

    Er- Banlk Dspnma

    Onru`na

    Lkenonma Nmtkrma

    Drtdpkena

    Quklaeds

    [ON Aeuhtd

    [ON pkentrnoa

    Dftahldhd`a

    Zkenatra

    Gulamds Kfnonkmona

    _k kvnekmona quk

    md oukmtam odm

    phamks ek lkbdra

    `kmkraeds ek

    amhnsns ek qukbas y

    rkohaldskstachkoneds para kh

    skrvnond- Md

    oukmtam odm phamks

    ek lkbdra para kh

    skrvnond( mn

    aoondmks

    prkvkmtnvas-

    Ekfnonkmona km ha

    oapaontaonm(

    envuh`aonm y

    lkenonm ekaegkrkmona ek hds

    prdokenlnkmtds ek

    hds phamks ek

    lkbdra y aoondmks

    prkvkmtnvas

    Abustar( aprdcar(

    sdonahnzar y lkenr haaegkrkmona ek hds

    phamks ek lkbdra y

    aoondmks

    prkvkmtnvas

    Era- LaraKu`kmna

    Sder`ukz

    @rupd Fumondmah

    ek Oahneae

    Gulamds Kfnonkmona

    _k kvnekmonam ha

    md rkahnzaonm ek

    has lkbdras ek

    nmfrakstruotura

    tkmnkmed km oukmta

    hds rkqunsntds ek

    mdrla-

    Enslnmuonm ek ha

    enspdmncnhneae

    prksupukstah km ha

    nmstntuonm

    Skahnzar has

    aekouaondmks

    pkrtnmkmtks a ha

    nmfrakstruotura

    tkmnkmed km oukmta

    hds rkqunsntds ek ha

    mdrla-

    Nm` Laokedmnd

    GkrmamekzNm`kmnkrna

    Fnmamonkrds _k`urneae

    _k kvnekmona md

    utnhnzaonm ek

    nmenoaedrks para ha

    `krkmona ekh

    skrvnond '

    Nmenoaedrks ek

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    rnks`ds( kfnonkmona (

    kfnoaona(

    Eksodmdonlnkmtd

    e k h ds h e kr ks e k

    prdoksd km ha

    khacdraonm y

    rkpdrtk ek

    nmenoaedrks

    Skahnzar( amahnzar y

    rkpdrtar hds

    nmenoaedrks prdpnds

    ekh skrvnond para su

    aekouaea krkmona

    Er- [rnkh Odrts

    Er- Dsoar Odrrka

    Dtdrrnmdharnm`dhd`

    a

    Dftahldhd`a

    Gulamds Kfnonkmona

    SKO[S_D_MKOK_ASND_

    AUSNC[UD EKOAHNEAE AFKOUAED

    _K@[NLNKMUD 1 'HNEKS EKH ZSDOK_D.Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZD F[MONDMAH EKOAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD ? '@K_UNDM Z[CHNOA ^A[UDODMUSDH.

    Fkoga2 TTTTTTTTTTTTTTTTTTGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.

    AOONDMK_ EKLKBDSALNKMUD

    'ODLD.

    ZKS_DMA ^ ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    LK_ 1 LK_ 3

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    Gdspntahnzaonm Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    15/23

    Md sk kvnekmonam

    sk`unlnkmtds a has

    aoondmks ek lkbdra

    odrrkotnvas(

    prkvkmtnvas y

    phamks ek lkbdra

    para kh skrvnond-

    Ekfnonkmona km ha

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    aegkrkmona ek has

    aoondmks ek lkbdra

    odrrkotnvas(

    prkvkmtnvas y

    phamks ek lkbdra

    para kh skrvnond-

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona ek hds

    phamks ek lkbdra y

    aoondmks

    prkvkmtnvas

    Era- Lara

    Ku`kmna

    Sder`ukz

    @rupd Fumondmah

    ek Oahneae

    Gulamds Kfnonkmona

    Md kvnekmona ek

    nmtkrndrnzaonm ekh

    hekr y sus

    odhacdraedrks ekh

    dcbktnvd ekh

    prdoksd( ha pdhtnoa

    y dcbktnvds ek

    oahneae

    Ekfnonkmona km ha

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    envuh`aonm y

    lkenonm ek

    aegkrkmona ek hds

    prdokenlnkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

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    Sder`ukz

    @rupd Fumondmah

    ek Oahneae

    Gulamds Kfnonkmona

    A pksar quk sk

    aphnoam hds

    prdokenlnkmtds

    tramsvkrsahks ek

    oahneae( md hds

    nekmtnfnoam km ha

    kmtrkvnsta rkahnzaea-

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    ek hds hekrks ek hds

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    Abustar( aprdcar(

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    @rupd Fumondmah

    ek Oahneae

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    Md nekmtnfnoam kh

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    aekouaea ek

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    UDUAH AOONDMK_EK LKBDSALNKMUD

    11

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[MED

    _K@[NLNKMU

    UKSOKS

    _K@[NLNKMUD

    ODLZHKUD : : :KM

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    MD NMNONAED : : :

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVNEAEK_

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    16/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    K st ae d D C_ KS VA ON DM K_ K st ae d D C_ KS VA ON DM K_ K

    Ah vkrnfnoar kh sk`unlnkmtd

    kfkotuaed pdr partkekh `kstdr ek

    has ;j_ y ha aphnoaonm ek ha

    gkrralnkmta 'hnsta ek ogkqukd. md

    sk kvnekmo na aph noao nm ek ha

    lnsla( mn um sk`unlnkmtd

    pkrnenod-

    Fahta ek

    dr`amnzaonm y

    aph noaonm ek has ;

    #_# km pukstds ek

    tracabd-

    Aphnoar ha hnsta ek

    ogkqukd @LO,FD,

    16: ,::1 #Hnsta ek

    ogkqukd ;s y

    sk`rk`aonm

    aekouaea ek

    rksneuds#

    Er- Snogare

    Ahlarnd

    Uahkmtd

    Gulamd

    Gulamds Odmtnmuneae

    Km kh kspaond edmek rkpdsam has

    gdbas ek vnea ekh pkrsdmah ek

    phamta sk dcskrva oafktkra ( y

    gdrmd lnorddmeas-

    Fah ta ek ksp aon d

    fnsnod para

    dr`amnzaonm

    Skt nrar gdrmd ek ha

    dfnonma

    Er- Snogare

    Ahlarnd

    Uahkmtd

    GulamdGulamds Zkrtnmkmona

    Md sk kvnekmona kh rk`nstrdfdrlatd Aota ek nmeuoonm

    kspkofnoa @UG,FD,:5; ek ha

    _ra- Edrahns Dthdra uhtnla

    fumondmarna quk nm`rksd ah rka-

    _k rkahnzd nmeuoondmkspkonf noa pkrd md

    sk edoulkmtd

    Edoulkmtarnmeuoondmks

    rkahnzaeas

    Er- SnogareAhlarnd

    UahkmtdGulamd

    Gulamds Kfnonkmona

    UDUAH AOONDMK_EK LKBDSALNKMUD

    ?

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@

    D

    UD :

    EK_ASS :

    ED :

    MDNMNONAED :

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNV

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[

    SKO[S_D_MKOK_ASN

    D_

    AUSNC[UD EKOAHNEAE

    AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _Z[Fk

    GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK

    LKBDSALNKMUD'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstklaek @kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeksek lkbdra km tdeds hds prdoksds ekh Gdspntah_nlm Cdhvar K-_-K-

    Uahkmtd GulamdFkoga ekkhacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

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    17/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2

    MDSLA AFKOUAEA N_D >::123::7

    _

    kl1

    _

    kl3

    _

    kl?

    _

    kl5

    _

    kl1

    _

    kl3

    _

    kl?

    _

    kl5

    K st ae d D C_ KS VA ON DMK _ K st aed D C_ KSV AO NDM K_ K st ae d DC _K SV AON DMK

    _k rkahnzd rkodrrned kmodmtramed2

    @uarenamks ek rkamnlaonm(

    oarrd ek pard( saha ek

    o dmsu ht dr nds2 o dm alpdh ha y

    a`ubas kxpukstas-

    Auxnhnar ek kmfkrlkra rkahnza

    tdla ek lukstra ek paonkmtk snm

    `uamtks

    gnstdrnas ohmnoas sdcrk oamkoa

    vkrek

    eksdrekm km odmsuhtdrnd edmek

    rka hn zam p rdoken ln km tds ek

    drtdpkena 'sk tdla kvnekmo na

    fdtd`rfnoa.

    k m k h k st ar e k k mfk rl kr a

    aeuhtds sk kmoukmtram `uamtks

    usaeds edmek sk ekbam has

    nmtkrodmsuhtas 'sk tdlakvnekmona

    fdtd`rfnoa.

    _k kmo ukmt ra km s ah a M d ? (

    cdhsa ek pam

    Fahta ek

    dr`amnzaonm y

    aph noao nm ek has ;

    # _# km pukst ds ek

    tracabd-

    Fahtaek aegkrkmona

    ah Lamuah ek

    Cndsk`urneae

    Aphnoar ha hnsta ek

    ogkqukd @LO,FD,

    16:,::1 #Hnsta ek

    ogkqukd ;s y

    sk`rk`aonm

    aekouaea ek

    rksneuds#

    _do nahnzaonm ekh

    @FU,LA,::3

    Lamuah ek

    Cndsk`urneae

    Bkfk Vnvnama

    Salnrkz V-

    Er- Sdmahe Zraed

    Era ^dhamea

    Sussn

    [r`kmonas

    @kstnm ekh

    Alcnkmtk Fnsnod y

    Ukomdhd`nodGulamds _k`urneae

    kh rcdh ekh cad ek drtdpkenask kmoukmtra km lah kstaed odm

    ekspkrenond ek a`ua

    F ah ta ek arr k hd yodlpra ek

    latkrnahks

    Arrk`hd ekh arcdh ekhcad

    N m - L ao kedm ndGkrmamekz

    Nm`kmnkrna

    Fsnods Kfnoaona

    _k rkv nsardm hds edoulkmtds

    pkrtkmkonkmtks ah skrvnond ek

    [ r km on as( y sk k vn ek mo na m

    eksaotuahnzaeds 'prdokenlnkmtds

    y uas.

    Eksodmdonlnkmtd

    ekhnlpaotdekha md

    aotuahnzaonm ek hds

    edoulkmtds

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    aegkrkmona ek hds

    prdokenlnkmtds ek

    oaea prdoksd

    Er- Sdmahe Zraed [r`kmonas

    Gulamds Kfnonkmona

    Ah rkvnsar ha oaraotkrnzaonm ekh

    prdoksd ek [r`kmonas sk

    kvnekmonaquk mdsk kmoukmtrakh

    sucprdoksd AZG

    Eksaotuahnzaonm ek

    ha oaraotkrnzaonm

    ekh prdoksd

    Abustar( aprdcar(

    sdonahnzar y lkenr ha

    a eg kr km on a e k h a

    oaraotkrnzaonm

    Er- Sdmahe Zraed [r`kmonas

    Gulamds Kfnonkmona

    _k rkahnza kmtrkvnstaodm paonkmtk

    B ksn oa V nh ha ln h Sa m kh OO-

    1:33?577:; qunkm odlkmta quk

    kh lenod tratamtk md hk ga

    kxphnoaed kh prdokenlnkmtd ek

    onstdsodpna quk tnkmkpkmenkmtka

    rkahnzar-

    Nmfdrlaondm

    nmaekouaea k

    nmodlphkta ah

    paonkmtk para

    kfkotuarhk

    p rdoken ln km td a

    rkahnzar

    Kxphnoar a tdeds hds

    usuar nds amtks ek

    rkahnzar kh

    odmskmtnlnkmtd

    nmfdrlaed kh

    p rd ok en lnk mt d a

    rkahnzar

    Er- Sdmahe Zraed [r`kmonas

    Gulamds _k`urneae

    UDUAH AOONDMK_EK LKBDSALNKMUD

    ;

    K_UAED

    N

    _K@[NLNKMUD D _K@[NLNKMUD

    EK_ASSD : :

    @S[ZD F[MONDMAH EK OAHNEAE

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA.

    HEKS M[LKSD AOUNVNEAEK_

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

    SKO[S_D_MKOK_ASND_

    AUSNC[UD EKOAHNEAE

    AFKOUAED

    _K@[NLNKMUD 1 'HEKS EKHZSDOK_D.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZDF[MONDMAH EK OAHNEAE.

    Fkoga2 TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD ? '@K_UNMZ[CHNOA A[UDODMUSDHFkoga2 TTTTTTTTTTTTTTTTTT

    GAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.AOONDMK_ EK

    LKBDSALNKMUD'ODLD.

    ZKS_DMA ^ ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    [r`kmonas Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

    MD

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    18/23

    NMNONAED : :

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    19/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2 ONS[@NA

    MDSL A AF KOU AEA N _D >: :1 23 :: 7

    _

    kl1

    _

    kl3

    _

    kl?

    _

    kl5

    _

    kl1

    _

    kl3

    _

    kl?

    _

    kl5

    _

    kl1

    _

    kl3

    _

    kl?

    _

    kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_

    Km kh hnstaed lakstrd ek

    edoulkmtds sk kvnekmona

    eksaotuahnzaonm ek fdrlatds(

    `uas y prdokenlnkmtds

    Eksodmdonlnkmtd

    e kh n lp ao td e k h a

    md aotuahnzaonm ek

    edoulkmtds

    Abustar(aprdcar y

    lkenraegkrkmona a

    hds edoulkmtdsekh

    rka

    Era- Lara

    Ku`kmna

    Sder`ukz

    Er-Snogare Odrva

    @LO,@rupd

    Fumondmah ek

    Oahneae y Onru`na Gulamds Kfnoaona

    _k dcskrva hncrd ek

    prd`ralaonm ek onru`a odm

    odhulmas snm nekmtnfnoar

    Eksodmdonlnkmtd

    e k h a m dr la N _D

    >::1,3::7

    Enhn`kmonar

    k mo ac kz ae ds e kh

    h ncrd ek prd rao nm

    ek Ox

    _ ko rk ta rn a ek

    Onru`na

    Onru`na

    Gulamds Kfnoaona

    Fahta ek havalamds km kh rka ek

    onru`a alcuhatdrna

    Nmfrakstruotura md

    aekouaea a ha

    mdrla

    N ms ta ha on m e k u m

    havalamds para kh

    rka ek

    ox-alcuhatdrna

    N m - L ao ke dm nd

    Gkrmamekz

    @FU,Nm`kmnkrna

    F nm am on kr ds K fn on km on a

    Kxnstk luogd runed( md gay

    prnvaoneae( sk kvnekmona

    eksdrekm km kh rka

    Fahta aekouaonm

    ek nmfrakstruoturay

    dr am nzaonm km ha

    dfnonma

    Skdr amnzaonm ek

    ha dfnonma

    Er-Snogare Odrva Onru na

    Fsnods Kfnonkmona

    _k rkvnsam hds prdokenlnkmtds

    ZS,?35,:1 prd`ralaonm ek

    prdokenlnkmtds km sahas ek

    onru`a _k kvnekmona kh

    prdokenlnkmtd ZS,?35,3:5

    kstkrnhnzaonm( kh ouah md sk

    oulphk pdr ead km hds

    Fahtaek aegkrkmona

    a hds

    prdokenlnkmtds

    Abustar(aprdcar y

    lkenraegkrkmona a

    hds prdokenlnkmtds

    ekh rka

    Er-Snogare Odrva Onru na

    Gulamds Kfnoaona

    _k dcskrvam ; autdohavks odm

    fumondmalnkmtd hnlntaed y sahneas

    ek paquktks qunrr`nodsglkeds

    Nmaekouaed

    fumondmalnkmtd ek

    hds autdohavks

    Oalcnd ek

    autdohavks

    fumondmahks

    Era- _dmna

    Kslkrahea

    _amogkz

    _uc`krkmtk

    aelnmnstratnvaU ko md h n od s K fk ot nv ne ae

    Md ga kmtrk`aed nmenoaedrks

    eksek Acrnh

    Eksodmdonlnkmtd

    e kh n lp ao td e k m d

    rkpdrtk ek

    nmenoaedrks

    O ap ao nt ao nm y

    skmsncnhnzaonmekha

    kmtrk`a dpdrtuma ek

    nmenoaedrks

    Nm`-Ikhhy Dredkz @LO,@rupd

    Fumondmah ek

    Oahneae Gulamds Kfnoaona

    Md ga rkspdmened hds prdeuotds

    md odmfdrlks

    Eksodmdonlnkmtd

    ekh prdokenlnkmtd

    Oapaontaonm km kh

    prdokenlnkmtd ek

    prdeuotd md

    odmfdrlks

    Er-Snogare Odrva Onru na

    Gulamds Kfnoaona

    Md prkskmta amhnsns ek

    nmenoaedrks

    Eksodmdonlnkmtd

    e kh n lp ao td e k m d

    amahnzar nmenoaedrks

    Amahnzar hds

    nmenoaedrks

    dpdrtumalkmtk

    Er-Snogare Odrva Onru na

    G ul amd s K fko tn vne ae

    UDUAH AOONDMK_EK LKBDSALNKMUD

    >

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[MED

    _K@[NLNKMU

    UKSOKS

    _K@[NLNKMUD

    ODLZHKUD : : :

    EK_ASSDHHD : : :

    AUSA_AED : : :

    MD NMNONAED : : :

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlm CdhvarK-_-K-

    Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    AUSNC[UD EKOAHNEAEAFKOUAED

    _K@[NLNKMUD 1'HEKSEKH ZSDOK_D.Fkoga2TTTT TTTTTTTTTTTTTT

    _K@[NLNKMUD 3'@S[ZDF[MONDMAH EKOAHNEAE.

    Fkoga2TTT TTTTTTTTTTTTTTT

    _K@[NLNKMUD ?'@K_UNM Z[CHNOA^A[UDODMUSDH.

    Fkoga2TTTT TTTTTTTTTTTTTTGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K.

    AOONDMK_ EKLKBDSALNKMUD

    'ODLD.

    ZKS_DMA ^ ZSDOK_D SK_ZDM_ACHK'Q[NKM.

    kmk,1? fkc,1?

    UNZDEK AOONM

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

    acr,1?

    SKO[S_D_MKOK_ASND_

    @S[ZD F[MONDMAH EK OAHNEAE Larna Ku`kmna Sdern`ukz

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA. _uc`krkmona Onkmtnfnoa

    HEKS Er-Snogare Odrva M[LKSD AOUNVNEAEK_

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    20/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2 KMFKSLKSNA

    MD SLA AF KOU AEA N _D >: :12 3: :7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC_KSV

    Md sk ga rkahnzaed kh nmstruotnvd

    ek ouraondmks ek quklaeds( khedoulkmtd ek atkmonm

    edlnonhnarna sk kmoukmtra

    eksaotuahnzaed

    Eksodmdonlnkmtd

    ekhnlpaotdek hamdaotua hn zaonm ek

    edoulkmtds

    Abustar(aprdcar y

    lkenr aegkrkmona ahds edoulkmtds ekh

    rka

    Alpard _dtd Kmfkrlkrna

    Gulamds Kfnoaona

    Md ga prkskmtaed nmenoaedrks

    eksek acrnh

    Eksodmdonlnkmtd

    ekh nlpao td ek md

    rkpdrtk ek

    nmenoaedrks

    O apa on ta on m y

    skmsncnhnzaonm ekha

    kmtrk adpdrtumaek

    nmenoaedrks

    Nm`-Ikhhy Dredkz @LO,@rupd

    Fumondmah ek

    Oahneae Gula mds Dp dr tum neae

    UDUAH AOONDMK_ 3

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[MED

    _K@[NLNKMU

    UKSOKS

    _K@[NLN

    ODLZHKUD : :

    EK_ASSDHHD : :

    AUSA_AED : :

    MD NMNONAED : :

    ODLZHKUD /SKF! /SKF! /S

    KM

    EK_ASSDHHD /SKF! /SKF! /S

    AUSA_AED /SKF! /SKF! /S

    MD NMNONAED /SKF! /SKF! /S

    (

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k nekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    AUSNC[UD EKOAHNEAE AFKOUAED

    _K@[NLNKMUD 1'HEKS EKHZSDOK_D.Fkoga2TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3'@S[ZD F[MONDMAHEKOAHNEAE.

    Fkoga2TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD ?'@K_UNM A[UDODMUSDH

    Fkoga2TTTTTTTTTTTTTGAHHAR@D 'Q[K. OA[_A 'ZDSQ[K. AOONDMK_ EKLKBDSALNKMUD

    'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK'Q[NKM.

    kmk,1? fkc,1?

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

    acr,1?

    SKO[S_D_MKOK_ASND_

    @S[ZD F[MONDMAH EK OAHNEAE Larna Ku`kmna Sdern ukz

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA. _uc`krkmona Onkmtnfnoa

    + O[LZHNLNKMUD _K@[NLNKMUD_

    HEKS Alpard _dtd @alkz M[LKSD AOUNVNEAEK_

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    21/23

    DCBKUNVD2

    _KSVNOND'EDMEK.2 odlpras

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Ks ta ed DC_KSVAONDMK _ Ks ta ed DC_ KSV AONDMK_ Ksta ed DC_KSVAONDMK_

    Aparkokkmkh hnstaed lakstrdkh @OZ,

    ZS,3>;,::1aequnsnonmekcnkmksskrvnonds lkenamtkrekmks ekodlpra

    y skrvnonds kh ouah skpaspara fnrlas

    eksekBumndy mdhdgamfnrlaed- Kh

    lamuah ekodlpras skkmoukmtra

    eksaotuahnzaed( kh lamuah ek

    odmtrataonmmdskkmoukmtrakmha

    phamtnhhaek lamuah kspkonfnoaeakmkh

    prdokenlnkmtdkhacdraonmy

    prkskmtaonmekedoulkmtds

    Eksodmdonlnkmtd

    ekhnlpaotdek hamda ot ua hn za on m e k

    edoulkmtds

    Abustar(aprdcar y

    lkenr aegkrkmona ahds edoulkmtds ekh

    rka

    Nm`- Rdr anea

    Ckbaramd

    Odlpras

    Gulamds

    _kdcskrvah autnhnzaonm ekh fdrlatdFD,

    33:,::?Odmtrdh ekGulkeaekh ouah sk

    kmoukmtrakmvkrsnm eksaotuahnzaea( ha

    vkrsnmaotuah skkmoukmtrakm nmtramkt

    Eksodmdonlnkmtd

    ekhnlpaotdek hamd

    a ot ua hn za on m e k

    edoulkmtds

    Abustar(aprdcar y

    lkenr aegkrkmona a

    hds edoulkmtds ekh

    rka

    Nm`- Rdr anea

    Ckbaramd

    Odlpras

    Gulamds

    _kdcskrvakmkh rkaekahlaom

    gulkeaey `dtkras kmhacdek`aedmek

    skahlaokmamenspdsntnvds lenods- Md

    skrkahnzahnstaekogkqukdek;_

    Nm fraks truo tu ra md

    aekouaea ek

    aoukreda hamdrla

    para kh

    ahlaokmalnkmtd ek

    enspdsntnvds

    lenods

    Aekouaonm ek

    nm fraks truo tura ek

    aoukred a ha

    mdrlatnvneae

    vn`kmtk

    Nm`-Laokedmnd

    Gkrmamekz

    @kstnm ekh

    alcnkmtk fns nod

    'Nm`kmnkrna.

    Fnmamonkrds

    Mdsk oulphkodm kh ahlaokmalnkmtd

    para enspdsntnvds lenods

    Eksodmdonlnkmtdek

    hamdrlatnvneae

    O ap ao nt ao n m k m

    mdrlatnvneae

    rkfkrkmtk a

    ahlaokmalnkmtd ek

    enspdsntnvds

    lenods

    Nm`- Rdr anea

    Ckbaramd

    Odlpras

    Mdeklukstraaoondmks odrrkotnvas Eksodmdonlnkmtd

    ekh nlpao td pdr md

    r ka hn zao ndm ek

    aoondmks eklkbdra

    S ka hn za on m e k

    aoondmks

    odrrkotnvas

    Nm`- Rdr anea

    Ckbaramd

    Odlpras

    Ek7 prdeuotds mdodmfdrlks sdhdgay

    rkspukstaek1

    Eksodmdonlnkmtd

    ekh nlpao td pdr md

    r ka hn zao ndm ek

    aoondmks eklkbdra

    Skspukstadpdrtuma

    ekhds prdeuotdsmd

    odmfdrlks

    Nm`- Rdr anea

    Ckbaramd

    Odlpras

    Mdga rkpdrtaedphamks eklkbdra ah

    rkaek Oahneae

    Eksodmdonlnkmtd

    ekh nlpao td pdr md

    r ka hn zao ndm ek

    aoondmks eklkbdra

    Skahnzaonm

    dpdrtumaek phamks

    eklkbdra

    Nm`- Rdr anea

    Ckbaramd

    Odlpras

    Mdga rkahnzaedaoondmks prkvkmtnvas Eksodmdonlnkmtd

    ekh nlpao td pdr md

    r ka hn zao ndm ek

    aoondmks eklkbdra

    S ka hn za on m e k

    aoondmks

    prkvkmtnvas

    Nm`- Rdr anea

    Ckbaramd

    Odlpras

    UDUAH AOONDMK_EKLKBDSALNKMUD

    7

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[MED

    _K@[NLNKMU

    UKSOKS

    _K@[NLNKMUD

    ODLZHKUD : : :

    EK_ASSDHHD : : :

    AUSA_AED : : :

    MD NMNONAED : : :

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen`d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

    Vkrnfnoar kh oulphnlnkmtd ysk`unlnkmtd ah _nstklaek@kstnm ekOahn eae kn ekmtnfnoar dpdrtumneaeksek lkbdrakm tdedshds prdoksdsekh Gdspntah _nlm Cdhvar K-_-K-

    Fkogaek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    AUSNC[UD EKOAHNEAEAFKOUAED

    _K@[NLNKMUD 1 'HEKSEKH ZSDOK_D.Fkoga2TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3 '@S[ZD F[MONDMAHEKOAHNEAE.

    Fkoga2TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD ? '@K_UNMZ[CHNOA ^A[UDODMUSDH.

    Fkoga2TTTTTTTTTTTTTTTTTTGAHHAR@D 'Q[K. OA[_A'ZDSQ[K.

    AOONDMK_EKLKBDSALNKMUD

    'ODLD.

    ZKS_DMA^ZSDOK_DSK_ZDM_ACHK 'Q[NKM.

    kmk,1? fkc,1?

    UNZD EK AOONM

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

    lar,1?

    SKO[S_D_MKOK_ASND_

    @S[ZD F[MONDMAH EK OAHNEAE LarnaKu`kmnaSdern`ukz

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA. _uc`krkmonaAelnmnstratnva

    HEKS Nm`- RdraneaCkbaramd M[LKSD AOUNVNEAEK_

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    22/23

    DCBKUNVD2

    _KSVNOND 'EDMEK.2 ALCNKMUK FN_NOD

    MDSLA AFKOUAEA N_D >::123::7

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    _kl1

    _kl3

    _kl?

    _kl5

    Kstaed DC_KSVAONDMK_ Kstaed DC_KSVAONDMK_ Kstaed DC

    Kh prdokenlnkmtd @FU,ZS,::1 oaba lkmdr

    sk kmoukmtra eksek Bumnd para rkvnsnm yfnrlas

    Eksodmdonlnkmtd

    e kh n lp ao td k m h aeksaotuahnzaonm ek

    edoulkmtds

    Abustar(aprdcar y

    lkenr aegkrkmona ahds edoulkmtds ekh

    rka

    Era- _dmna

    Kslkrahea_amogkz

    _uc`krkmona

    Aelnmnstratnva

    Md sk aphnoa ha hnsta ek ogkqukd ek ; s Fahtaek aegkrkmona

    a has gkrralnkmtas

    ek Oahneae

    Khacdraonm y

    s k un ln km td a h a

    aphnoaonm ekha hnsta

    ek ;s

    Era- _dmna

    Kslkrahea

    _amogkz

    _uc`krkmona

    Aelnmnstratnva

    Md eklukstra aotas ek nmeuoonm ek

    Lmnoa Fkrmmekz mn ek Vnotdrna Ahfard

    Ekf no nkmo na km ha

    oapaontaonm(

    envuh`aonm ylkenonm ek

    aegkrkmona ek hds

    prdokenlnkmtds

    Skahnzar

    oapaontaonm ek hds

    e do ulk mt ds e khrka

    Er- Bdr k Ahlarnd

    Udrrks

    Uahkmtd Gulamd

    Md sk ga rkahnzaed sk`unlnkmtd a has

    aoondmks( odrrkotnvas( prkvkmtnvas d

    phamks ek lkbdra

    Fahtaek aegkrkmona

    a has gkrralnkmtas

    ek Oahneae

    Skahnzaonm

    dpdrtuma ek

    sk unlnkmtds a has

    enfkrkmtks aoondmks

    ekh rka

    Era- _dmna

    Kslkrahea

    _amogkz

    _uc`krkmona

    Aelnmnstratnva

    Fahta ek aegkrkmona a hds prdokenlnkmtds

    nlphklkmtaeds ek oahneae(

    eksodmdonkmed kh prdokenlnkmtd ek

    khacdraonm y prkskmtaonm ek

    edoulkmtds

    Ekf no nkmo na km ha

    oapaontaonm(

    envuh`aonm y

    lkenonm ek

    aegkrkmona ek hdsprdokenlnkmtds

    Oa pao nt ao n m y

    lke non m e k h as

    gkr ralnkm tas ek

    Oahneae

    Era- Lara

    Ku`kmna

    Sder`ukz

    @rupd Fumondmah

    ek Oahneae

    _k kmoukmtra km usd kh FD,36:,:37 V?

    sdhnontue y kmtrk`a gnstdrnas ohmnoas( kh

    ouah sk kmoukmtra km kh hnstaed lakstrd y

    km ha nmtramkt km vkrsnm 5-

    Eksodmdonlnkmtd

    ekhnlpaotdek hamd

    aotuahnzaonmek hds

    edoulkmtds

    _donahnzar y lkenr

    aegkrkmona ek hds

    e do ulk mt ds e kh

    rka

    Era- _dmna

    Kslkrahea

    _amogkz

    _uc`krkmona

    Aelnmnstratnva

    Has odmenondmks ek tracabd ekh arognvd ek

    Gnstdrnas sk ektkrlnmam pdr tkmkr pdod

    kspaond( ahtas tklpkratura y aouluhaonm

    ek pdhvd-

    Fahta aekouaonmek

    nmf raks truo tu ra y

    d r am nz ao nm ekh

    rka ekharognvdek

    Gnstdrnas Ohmnoas

    Aekouaonm ekhrka

    ek arognvd ek

    Gnstdrnas quk

    lkbdrk has

    odmenondmks ek kstk-

    Era- _dmna

    Kslkrahea

    _amogkz

    _uc`krkmona

    Aelnmnstratnva

    _k rkahnza trazacnhneae a ha G- Oh /

    1:0:;67 pkrtkmkonkmtk ah paonkmtk Huns

    Amncah Udvar( nekmtnfnoaed odm oeuha /

    0>>?>?:5(km kh tarbktm aparkokm 6:

    fdhnds ek prstald( ha gnstdrna tnkmk ls

    ek 6: fdhnds y md sk kvnekmona quk kstfdhnaea

    Fahtaek aegkrkmona

    a hds

    prdokenlnkmtds ekh

    rka

    Abustar(aprdcar y

    lkenr aegkrkmona a

    hds edoulkmtds ekh

    rka

    Era- _dmna

    Kslkrahea

    _amogkz

    _uc`krkmona

    Aelnmnstratnva

    Md eklukstra lkenonm para kvahuar y

    ldmntdrkar kh eksklpkd ekh sucprdoksd

    Fahtaek aegkrkmona

    a h a u tn hn za on m y

    lamkbd ek

    n me noaed rk s ekkfnonkmona(kfnoaona y

    kfkotnvneae

    Ldmntdrkar ha

    kfnonkmona(kfnoaona y

    k fkot nv neae ek hds

    enfkrkmtkssucprdoksds

    Era- _dmna

    Kslkrahea

    _amogkz

    _uc`krkmona

    Aelnmnstratnva

    ZHAM EK LKBDSALNKMUD NM_UNU[ONDMAH Oen d2 @LO,FD,16:,:1>

    @K_UNM EK LKBDSA ODMUNM[A EKH _N_UKLA NMUK@SAEDOAHNEAE

    Vkrsnm2 5

    Vkrnfnoar kh oulphnlnkmtd y sk`unlnkmtd ah _nstkla ek@kstnm ek Oahneae k n ekmtnfnoar dpdrtumneaeks eklkbdra km tdeds hds prdoksds ekh Gdspntah _nlmCdhvar K-_-K-

    Fkoga ek khacdraonm ENONKLCSK EK 3:13

    OSDMD@SALA 'O[AMED.

    AUSNC[UD EKOAHNEAE AFKOUAED

    _K@[NLNKMUD 1'HEKS EKHZSDOK_D.Fkoga2TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD 3'@S[ZD F[MONDMAHEKOAHNEAE.

    Fkoga2TTTTTTTTTTTTTTTTTT

    _K@[NLNKMUD ?'@K_UA[UDODMU

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    AOONDMK_ EKLKBDSALNKMUD

    'ODLD.

    ZKS_DMA ZSDOK_DSK_ZDM_ACHK'Q[NKM.

    kmk,1? fkc,1? lar,1?

    SKO[S_D_MKOK_ASND_

  • 7/28/2019 Plan de Mejora Institucional Auditorias Internas Calidad 2012

    23/23

    Md sk rkahnza lkenonm ek hds nmenoaedrks

    ek oahneae quk afkotam kh prdoksd-

    Fahtaek aegkrkmona

    km ha l ke no nm ek

    n me noaed rk s ek

    Oahneae

    Skahnzarha lkenonm

    ek nmenoaedrks ek

    Oahneae

    Era- _dmna

    Kslkrahea

    _amogkz

    _uc`krkmona

    Aelnmnstratnva

    _k kvnekmonam prdokenlnkmtds

    eksaotuahnzaeds km kh rka( Kh hekr y susnmtk`ramtks md odmdokm kh odmtkmned ek

    hds prdokenlnkmtds-

    Eksodmdonlnkmtd

    e kh n lp ao td k m h aeksaotuahnzaonm ek

    edoulkmtds

    Abustar(aprdcar y

    lkenr aegkrkmona ahds edoulkmtds ekh

    rka

    Era- _dmna

    Kslkrahea_amogkz

    _uc`krkmona

    Aelnmnstratnva

    Hncrd ek mdvkeaeks snm kmoackzaed

    gdbas(;(1?(15(1; y 16(

    Eksodmdonlnkmtd ek

    ha mdrla N_D>::1,

    3::7

    Enhn`kmonar

    kmo ackz aeds ekh

    hncrd ek mdvkeaeks

    Nm`-Buam Lamukh

    Krazd

    _uc`krkmona

    Aelnmnstratnva

    _k vkrnfnoa kh @FU,NM,35:,::1 hnlpnkza yeksnmfkoonm ek hds odlpdmkmtks

    kxtkrmds ekh odlputaedr y kh @FU, ZS,

    35:,::6 kstaondmalnkmtd hds ouahks md sk

    rkahnzam ek aoukred a hd edoulkmtaed( md

    sk kvnekmona sdhnontue ek oarm(

    vkrnfnoaonm ekh kstaed ekh vkgouhd(

    vkrnfnoaonm ek sk`urneae-

    Fahtaek aegkrkmonakm hds

    prdokenlnkmtds ekh

    rka

    Abustar(aprdcar ylkenr aegkrkmona a

    hds prdokenlnkmtds

    ekh rka

    Nm`-Buam LamukhKrazd

    _uc`krkmonaAelnmnstratnva

    Md ga rkspdmened hds skrvnonds md

    odmfdrlks ek su rka

    Eksodmdonlnkmtd

    ekh prdokenlnkmtd

    Oapaontaonm km kh

    prdokenlnkmtd ek

    prdeuotd md

    odmfdrlks

    Era- Lara

    Ku`kmna

    Sder`ukz

    @rupd Fumondmah

    ek Oahneae

    UDUAH AOONDMK_EK LKBDSALNKMUD

    15

    K_UAED

    ZSNLKS

    _K@[NLNKMUD

    _K@[MED

    _K@[NLNKMU

    UKSO

    _K@

    ODLZHKUD : :

    EK_ASSDHHD : :

    AUSA_AED : :

    MD NMNONAED : :

    ODLZHKUD /SKF! /SKF!

    KM

    EK_ASSDHHD /SKF! /SKF!

    AUSA_AED /SKF! /SKF!

    MD NMNONAED /SKF! /SKF!

    AZSDCAONM ZHAM EK LKBDSALNKMUD NMENOAEDSK_ EK O[LZHNLNKMUD

    @S[ZD F[MONDMAH EK OAHNEAE Larna Ku`kmna Sdern ukz

    @KSKMONA $ _[C@KSKMONA 'ZDS ODLZKUKMONA. _uc`krkmona Aelnmnstratnva

    + O[LZHNLNKMUD _K@[NLNKMUD_

    HEKS _dmna Kslkrahea _amogkz M[LKSD AOUNVNEAEK_