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8/8/2019 Ob Presentation Main

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Organizational Functions

PlanningPlanning OrganizingOrganizing

LeadingLeadingControllingControlling

ManagementManagementFunctionsFunctions


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ORGANIZATIONAL ROLES

A role is a set of specific tasks a person

performs because of the position they hold

Roles are directed inside as well as outside the

organization


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Organizational roles (contd)

Interpersonal roles

Figurehead role

Leader role

Liaison role

Informational roles

Recipient role Disseminator role

Spokesperson role

Decision roles

Entrepreneurial role

Disturbance-handler role

Resource allocator role

Negotiator role


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Roles as Integrating Point of

Organisations and Individuals

ORGANIZATION STRUCTURE GOALS

ROLE

INDIVIDUAL PERSONALITY NEEDS


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CONFLICT

CONFLICT is a clash that

takes place where there is

a simultaneous occurrence

of opposing NEEDS,MOTIVES or BELIEFS.

Causes

Feeling

Behavior

Consequence


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Transitions in Conflict Thought


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Transitions in Conflict Thought

(contd)


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Functional versus Dysfunctional

Conflict


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Types of Conflict


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Role Conflict

Role conflict is a conflict among the roles corresponding totwo or more statuses

Role Conflict Occurs when an individual is required toperform two or more incompatible roles

Each role has its own set of demands that must be fulfilled

Fulfilling role demands become difficult as the number ofroles and the number of role demands increase


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Types of Role Conflict

Intra role (Person-Role)Conflict

Inter role Conflict


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Intra role (Person-Role) Conflict

Intra role (Person-Role) Conflict occurswhen the role

requirements areincongruent with thefocal persons attitude,values, behavior andprofessional behavior.

Women as ahomemaker


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Inter role conflict Inter role conflict occur

when an individualoccupies two or more roleswhose expectations are

inconsistent

Women whosimultaneously occupy 4roles: parent careprovider, mother tochildren at home, wife,and employee


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Stages of conflict

Latent conflict

When two or more parties

need each other to achievedesired objectives, there is

potential for conflict.

Perceived conflict

This is a stage at which

members become aware of the

problem. Incompatibility of

needs is perceived and tension

begins as the parties begin to

worry about what will happen.


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Stages of conflict (contd)

Felt conflict

At this stage parties become

emotionally involved and

begin to focus ondifferences of opinion and

opposing interests-

sharpening perceived

conflict

Manifest conflict

At this stage parties engage

in actions that help achieve

own objectives and thwartthose of others.


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Thank you

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