nylex water presentation 31 08-07

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“We Deliver What We Promise” Friday 31 st August 2007 Presentation To

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Page 1: Nylex water presentation 31 08-07

“We Deliver What We Promise”

Friday 31st August 2007

Presentation

To

Page 2: Nylex water presentation 31 08-07

“We Deliver What We Promise”

Attendees

Name Title

Luke Sadler Major Account Manager

Nick Smith Victorian General Manager

Cabel Ham National Business Development Manager

Aaron Cole National Sales Director

Page 3: Nylex water presentation 31 08-07

“We Deliver What We Promise”

Presentation Agenda

1. Executive Summary

2. Current Experience

3. Implementation

4. IT Solutions

5. Account Management

6. KPIs

7. Pricing and Assumptions

8. Features and Benefits - Summary

9. Why Kings?

10.Questions

Page 4: Nylex water presentation 31 08-07

“We Deliver What We Promise”

1. Executive Summary

Kings Transport have submitted a proposal which

incorporates the following key features and benefits to Nylex:

New Vehicles• Improved Fleet Image

• Increased branding

Flexibility• Standardised fleet

• Increased capacity

• Ability to use at other Nylex sites in quiet periods.

Experience• Experienced project team

• Recent implementation of other difficult manual handling contracts

Page 5: Nylex water presentation 31 08-07

“We Deliver What We Promise”

1. Executive Summary

Low Risk Implementation

• Extensive driver recruitment and training program

• Detailed driver induction• Draft implementation timeline

IT Solutions• Working technologies

• Brings added transparency to this part of the business

Account Management• Key Major Account Management

• On Site Supervision

• Dedicated Driver Trainer

• KPI Reporting

Page 6: Nylex water presentation 31 08-07

“We Deliver What We Promise”

2. Current Experience

Beaumont TilesPermanent company owned fleet placement. New initiatives recently implemented to improve productivity in the form of truck mounted Moffat forklifts.

Page 7: Nylex water presentation 31 08-07

“We Deliver What We Promise”

2. Current Experience

Pacific BrandsMultiple site contract in Victoria and Western Australia, incorporating company owned and contractor engaged fleet, approximately 20 permanent vehicles plus ad-hoc support.

Coca Cola4 company purchased vehicles built specifically to suit the transportation of CCA vending machines. 8 drivers (driver and jockey for each vehicle) were hired within 4 weeks.

Page 8: Nylex water presentation 31 08-07

“We Deliver What We Promise”

3. Implementation - Proposed Fleet

9 x 8 tonne Chassis with tray and trailer

7.2 metre tray with gates

Full width tri axle trailer

Air flippers on both tray and trailer

Full air brakes on trailers

Option of up to 3 further vehicles (TBA)

Presented in Nylex Water Solutions Livery

Kings can facilitate trading in existing fleet

Page 9: Nylex water presentation 31 08-07

“We Deliver What We Promise”

3. Implementation – Roll Out Options

Option 1 – Single Roll Out Replace all fleet in one hit

Ensures all successful and willing candidates are in the role from the beginning

Kings will source sufficient body builders to ensure all vehicles are delivered on time

Option 2 – Staggered Roll Out Replace current fleet over a 4-6 week period

Allows ongoing transfer of knowledge and reduces risk

An opportunity to gauge Nylex Water staff feedback and adopt strategies if required

Opportunity to perform ongoing training with driver trainer

Page 10: Nylex water presentation 31 08-07

“We Deliver What We Promise”

3. Implementation – Driver Recruitment

Driver Recruitment Interview existing drivers recommended by Nylex Water Solutions

Present Kings offer and operational solutions

Outline the initial and ongoing support all potential drivers will have

through Kings driver management team

11 hours per day will earn drivers approximately $55,116 per annum

Knowledge retention by current drivers helps ensure seamless

transition

Current drivers can assist with new driver training

No continuance of existing entitlements

Page 11: Nylex water presentation 31 08-07

“We Deliver What We Promise”

3. Implementation – Driver Recruitment

Driver Recruitment

Undertake exhaustive recruitment process to find the best drivers

available

Kings has extensive experience sourcing drivers for difficult work

Kings will dedicate two senior experienced operational staff

members to the recruitment process.

Database of previous applicants, expressions of interest etc ready to

call.

Advertise internally and externally for suitable candidates

Page 12: Nylex water presentation 31 08-07

“We Deliver What We Promise”

3. Implementation – Driver Training

Driver Training Kings will outline both Nylex Water’s and Kings’ expectations of them, and

how the induction process is going to proceed

All drivers will be inducted and trained in both Nylex Water’s and Kings’ policies, to ensure that all operational requirements are met

Drivers will undertake manual handling and load restraint training

Kings will establish documented operational manuals, outlining the requirements of the task, for drivers and backups to agree to and sign off on.

Page 13: Nylex water presentation 31 08-07

“We Deliver What We Promise”

3. Implementation - Driver Training

Driver Training• Detailed training for all drivers including:

• On Site Traffic Flow Management

• Equipment Checklist

• Loading/Unloading Procedures

• Use of air flippers

• Load restraint

• OH&S – e.g. maximum wind gust

• Delivery Requirements

• PODs

• Damage prevention

• Incident Reporting

Page 14: Nylex water presentation 31 08-07

“We Deliver What We Promise”

3. Implementation – Driver Training

Occupational Health and Safety• Kings maintains a comprehensive OH&S policy

• The OH&S policy is updated annually

• All drivers must sign off on having read and understood the following policies:

Fatigue Management Stress Management

Dangerous Goods Site Safety Rules

Environmental Confidential Information & Privacy

Safe Driving Harassment Management

Incident Reporting First Aid

OH&S Smoking, Drug & Alcohol

Rehabilitation & Return to Work

All OH&S policies are available for Nylex Water to view upon request

Page 15: Nylex water presentation 31 08-07

“We Deliver What We Promise”

3. Implementation -Timeline

Page 16: Nylex water presentation 31 08-07

“We Deliver What We Promise”

3. Implementation - Summary New vehicles – improved fleet image

Kings can facilitate the trading in of existing vehicles

Standardised fleet with increased capacity allows flexibility

Specialised options ensure improved safety and increased efficiency

Kings flexibility allows for multiple roll out options

Possibility for Saturday deliveries

Costing allows for genuine opportunities for existing drivers if recommended by Nylex Water Solutions

Dedicated operations staff experienced in employing drivers for difficult manual handling jobs – quick turnaround time

Extensive Driver Induction and Training

Proposed timeline allows for complete implementation within 8 weeks from decision

Page 17: Nylex water presentation 31 08-07

“We Deliver What We Promise”

4. IT Solutions – Existing Technology

• Continued utilisation of working technologies

• Net Track

• Web Track

Page 18: Nylex water presentation 31 08-07

“We Deliver What We Promise”

Permanent Fleet – POD Search via Nylex Reference

4. IT Solutions – Existing Technology

Page 19: Nylex water presentation 31 08-07

“We Deliver What We Promise”

Permanent Fleet – POD Search via Nylex Reference

4. IT Solutions – Existing Technology

Page 20: Nylex water presentation 31 08-07

“We Deliver What We Promise”

• Deliveries can be uploaded into driver’s data units automatically

• Can view at a glance what has been completed and what hasn’t

6:30 7:05 7.23 Andy 0

7:35 7:51 5.42 Sharon 0

8:55 9:16 11..2 Laurie 1

6

7

7

N/A

25.4

22.0

(Sample Only)

4. IT Solutions – New TechnologyPro Track

Page 21: Nylex water presentation 31 08-07

“We Deliver What We Promise”

4. IT SolutionsPRO-TRACK – Electronic Alerts

*Geo-Fencing Technology to Provide Pro-Active Alerts

*Clients Will be Uploaded Utilising GPRS Co-ordinates, and an Optimal Radius for Geo-Fencing Established

*PRO-Track Automatically Assesses Vehicles Position Against Client Location, Updated Every 60 Seconds, Email / SMS Sent Notifying of ETA

*Automated Email / SMS Sent to Kings Upon Delivery , or if Not Detected within

Geo-Fencing Radius at Time of Assessment Notification to Kings Staff

SupplierSupplier

Client FMS

Longitude

Latitude

Longitude

00:0300:0200:0100:00

Page 22: Nylex water presentation 31 08-07

“We Deliver What We Promise”

4. IT Solutions - Summary

Current working technologies

• Net Track

• Web Track

• Searching via Nylex Water References

New Technologies

• Pro Track

• Geo Fencing

No extra cost to Nylex Water Solutions!

Page 23: Nylex water presentation 31 08-07

“We Deliver What We Promise”

5. Account Management

Kings will supply:

1. Account Manager

2. Onsite Supervisor

3. Driver Trainer

Page 24: Nylex water presentation 31 08-07

“We Deliver What We Promise”

5. Account Management

Major Account Manager

Key Major Account Manager

Take ownership of entire task

Regular review meetings: fortnightly, monthly

Deliver measurable results

Regular analysis to assist achieve the following goals:

Continuous improvement

Efficiencies

Savings

GAIN COMPETITIVE ADVANTAGE!!

Page 25: Nylex water presentation 31 08-07

“We Deliver What We Promise”

5. Account Management

On Site Supervision Sole operational, day to day contact streamlining communication

Involved in scheduling & routing of permanent fleet providing recommendations to improve run efficiencies & structures

Collation of KPIs for submission to Nylex Water & Kings management

Complete management of drivers including daily debriefs of:

Load Management – Signing off on every load

Discrepancies, Returned & or Damaged Freight

Invoice Audits

Technology Utilisation

PODs – Must be returned within 24 hours

Vehicle & Uniform Audits

Counselling, Discipline, Warning, Retraining, Re-Deployment & or Dismissal of drivers

Page 26: Nylex water presentation 31 08-07

“We Deliver What We Promise”

5. Account Management

Driver Trainer

Heavily involved in initial driver inductions and training

Provides induction and training to any new drivers moving forward

Ensures correct load retention and manual handling practices are

followed

Ensures all other Kings and Nylex Water Solutions procedures are

followed

Performs regular spot checks of equipment

Regular and ongoing driver training and reporting on driver feedback

Page 27: Nylex water presentation 31 08-07

“We Deliver What We Promise”

6. Reporting/KPIs

Specific Key Performance Indicators Tailored to suit Nylex Water’s

Requirements

Reporting via -

Number of Items delivered;

Average time per item delivered;

% DIFOT;

Total Hours;

Tailored to suit requirements

Page 28: Nylex water presentation 31 08-07

“We Deliver What We Promise”

7. Pricing and Assumptions

Pricing

Vehicle Type No Vehicles Rate per Hour Total

8 Tonne Tray 9 $67.90 $609.30

Approximate Total Yearly Fleet Cost $1,680,525

Total based on:

11 hours per vehicle per day

250 working days per year

Page 29: Nylex water presentation 31 08-07

“We Deliver What We Promise”

7. Pricing and Assumptions

Assumptions

• Pricing is based on the following

• A core fleet of 9 vehicles

• Each vehicle travelling an average of 2200kms per week

• Each vehicle working an average of 11 hours per day

• Each vehicle undertaking 1 x 2 day trip per week (including

overnight stay)

• A base fuel price of $1.02 per litre (inc GST and rebate)

• An 8 hour minimum charge is applicable per vehicle per day

• A minimum contract term of 3 years

• Rates are exclusive of GST

Page 30: Nylex water presentation 31 08-07

“We Deliver What We Promise”

7. Pricing and AssumptionsPricing Includes: Insurances

• WorkCover• Vehicle• Public Liability

Driver Wages• Public Holidays/Annual Leave/Sick Leave/Long Service Leave• Superannuation

Payroll Tax Uniforms Registration Fuel Tyres Servicing Repairs Maintenance

Page 31: Nylex water presentation 31 08-07

“We Deliver What We Promise”

8. Features and Benefits - Summary

• Specifically designed fleet presented in Nylex Water Solutions livery = Improved presentation and presence in the market place.

• Standardised fleet with increased capacity = increased flexibility and ability to use fleet at other Nylex sites during quiet times

• Increased efficiencies and safety through the implementation of air flippers on both trays and trailers – Reduced damage and improved OH&S and Driver productivity = Reduced costs to Nylex Water

• Contract Management Team, Focused on Customer Service and Safety = Increased Service Levels for Nylex Water, Increased Cost Down opportunities through Increased Efficiencies

Page 32: Nylex water presentation 31 08-07

“We Deliver What We Promise”

8. Features and Benefits - Summary

• Increased flexibility of delivery through increased loads per day and possibility of 6 day delivery week = Reduced costs to Nylex

• Kings flexibility can allow for the option of a 6 day delivery week = Increased delivery windows can lead to increased sales

• Full transparency of service through IT Solutions, real time vehicle monitoring and reporting = Improved communication, reporting and customer service functionality

• Experience with implementing major contracts, on time, and with no service disruptions = Seamless transition for Nylex Water

Page 33: Nylex water presentation 31 08-07

“We Deliver What We Promise”

8. Features and Benefits - Summary

• Full reporting of Key Performance Indicators, both in real time and post deliveries = Full transparency of KPI’s for Nylex Water

• Flexibility and Access to Kings Senior Management = Simplified and Quick Decision Making Process for Operational Changes

• History of Providing Similar Services (Difficult Manual Handling etc) = Provides Comfort to Nylex Water that Kings Understands the Required Task

Page 34: Nylex water presentation 31 08-07

“We Deliver What We Promise”

9. Why Kings?1. Our genuine commitment to a true partnership

2. Kings experience in dealing with Nylex Water Solutions

3. Kings experience in successful & seamless implementation of company purchased specialised vehicles

4. Non unionized Workforce- Zero downtime in 15 years

5. Importance of Nylex Water Solutions to the Kings Group

6. Leading edge technology at zero cost to Nylex Water Solutions.

7. Dedicated staff devoting 100% of their time to this solution.

8. Recommended Implementation plan shows a genuine commitment to minimize any teething issues, whilst placing a larger implementation burden on ourselves.

9. “We Deliver What We Promise!”

Page 35: Nylex water presentation 31 08-07

“We Deliver What We Promise”

10. Questions