“contratación tecnológica: desafíos y oportunidades” carola canelo [email protected]...

““Contratación Tecnológica: Contratación Tecnológica:

Desafíos y Oportunidades”Desafíos y Oportunidades”

Carola Canelo Carola Canelo [email protected]@caneloabogados.cl

Temario Temario

Introducción.Introducción. Temas relevantes en la Temas relevantes en la

Contratación Tecnológica.Contratación Tecnológica. Desafíos y oportunidades.Desafíos y oportunidades.

Introducción Introducción

Relación Tecnología e Relación Tecnología e Informática.Informática.

Contratación Tecnológica Contratación Tecnológica como uno de los temas como uno de los temas relevantes en materia relevantes en materia informática.informática.

Temas relevantes en la Temas relevantes en la Contratación Contratación Tecnológica Tecnológica

Identificación de las partes. Identificación de las partes. This Agreement is made between ____ [NAME OF CUSTOMER] (the "Customer") with a principal place of business at ____________ [ADDRESS] and ___________[NAME OF SOFTWARE DEVELOPER] (the "Developer") with a principal place of business at _______________ [ADDRESS].


Propósito del Contrato. Propósito del Contrato. Customer desires to retain Developer as an independent contractor to develop the computer software (the "Software") described in the Functional Specifications contained in Exhibit ___ attached to and made part of this Agreement. Developer is ready, willing and able to undertake the development of the Software and agrees to do so under the terms and conditions set forth in this Agreement.


Descripción del servicio Descripción del servicio tecnológico que será materia tecnológico que será materia del acuerdo (ej. Descripción del acuerdo (ej. Descripción del Software o del Plan de del Software o del Plan de Desarrollo).Desarrollo).

EjemploEjemplo Preparation of Development Plan: Developer

shall prepare a development plan ("Development Plan") for the Software, satisfying the requirements set forth in the Functional Specifications. The Development Plan shall include:

(a) detailed Specifications for the Software; (b) a listing of all items to be delivered to

Customer under this Agreement ("Deliverables");

(c) a delivery schedule containing a delivery date for each Deliverable.

Temas relevantes en la Temas relevantes en la Contratación TecnológicaContratación Tecnológica

Precio y forma de pago / Hitos de Precio y forma de pago / Hitos de pago. pago. Developer shall be compensated at the rate of $[RATE] per hour [OR "day," "week," "month"]. Payment will be made within [NUMBER OF DAYS] days of Developer's submission of an invoice for work completed. The total contract price shall be set forth in the Development Plan.


Infraestructura y demás Infraestructura y demás materiales que deben ser materiales que deben ser provistos por el Cliente. provistos por el Cliente. Customer shall make available to Developer, at Customer's expense, the following materials, facilities and equipment: ________________________________________ [LIST]. These items will be provided to Customer by ____ [DATE].


Sistema de cambios del Proyecto Sistema de cambios del Proyecto durante su ejecución. durante su ejecución. If at any time following acceptance of the Development Plan by Customer, Customer should desire a change in Developer's performance under this Agreement that will alter or amend the Specifications or other elements of the Development Plan, Customer shall submit to Developer a written proposal specifying the desired changes.


Medición o Prueba de los servicios. Medición o Prueba de los servicios. Customer shall have [NUMBER OF Customer shall have [NUMBER OF TESTING DAYS] days from the delivery of TESTING DAYS] days from the delivery of the Software to inspect, test and evaluate it the Software to inspect, test and evaluate it to determine whether the Software satisfies to determine whether the Software satisfies the acceptance criteria in accordance with the acceptance criteria in accordance with procedures set forth in the Development procedures set forth in the Development Plan, or as established by Developer and Plan, or as established by Developer and approved by Customer prior to testingapproved by Customer prior to testing. .


Servicios relacionados, ej. Servicios relacionados, ej. Capacitación, mantención de Capacitación, mantención de software. software. Developer shall provide [NUMBER OF TRAINING DAYS] days of training in the use of the Software by at least one (but not more than [MAXIMUM NUMBER OF TRAINERS]) qualified Developer personnel ("trainers"). The training will be conducted on such dates and locations as the parties may agree.


Propiedad Intelectual. Propiedad Intelectual. Developer assigns to Customer its entire right, title and interest in anything created or developed by Developer for Customer under this Agreement ("Work Product") including all patents, copyrights, trade secrets and other proprietary rights. This assignment is conditioned upon full payment of the compensation due Developer under this Agreement.

Otro ejemplo de cláusula Otro ejemplo de cláusula sobre Propiedad Intelectualsobre Propiedad Intelectual

Developer shall retain all copyright, patent, trade secret and other intellectual property rights Developer may have in anything created or developed by Developer for Customer under this Agreement ("Work Product"). Developer grants Customer a nontransferable license to use the Work Product. The license is conditioned upon full payment of the compensation due Developer under this Agreement.


Propiedad sobre la Tecnología de Propiedad sobre la Tecnología de base. base. Developer owns or holds a license to use and sublicense various preexisting development tools, routines, subroutines and other programs, data and materials that Developer may include in the Software developed under this Agreement.


Acceso al código fuente. Acceso al código fuente. Customer agrees that the Software developed under this Agreement shall be delivered to Customer in object code form only. Developer agrees that one copy of the source code version of the Software and associated documentation shall be deposited with an escrow agent specializing in software escrows to be mutually agreed upon in writing by Developer and Customer after good faith negotiation. Customer and Developer shall enter into a supplementary escrow agreement with the escrow agent.


Garantías.Garantías.- Tanto para productos como para servicios.- Reparación de fallas, errores, y demás incumplimiento de los servicios.- Instrumentos de garantía.

Ejemplos de cláusulas sobre Ejemplos de cláusulas sobre GarantíaGarantía

THE SOFTWARE FURNISHED UNDER THIS AGREEMENT IS THE SOFTWARE FURNISHED UNDER THIS AGREEMENT IS PROVIDED ON AN AS “AS IS” BASIS, WITHOUT ANY PROVIDED ON AN AS “AS IS” BASIS, WITHOUT ANY WARRANTIES OR REPRESENTATIONS EXPRESS, IMPLIED WARRANTIES OR REPRESENTATIONS EXPRESS, IMPLIED OR STATUTORY; INCLUDING, WITHOUT LIMITATION, OR STATUTORY; INCLUDING, WITHOUT LIMITATION, WARRANTIES OF QUALITY, PERFORMANCE, WARRANTIES OF QUALITY, PERFORMANCE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NOR ARE THERE ANY FOR A PARTICULAR PURPOSE. NOR ARE THERE ANY WARRANTIES CREATED BY A COURSE OF DEALING, WARRANTIES CREATED BY A COURSE OF DEALING, COURSE OF PERFORMANCE OR TRADE USAGE. COURSE OF PERFORMANCE OR TRADE USAGE. DEVELOPER DOES NOT WARRANT THAT THE SOFTWARE DEVELOPER DOES NOT WARRANT THAT THE SOFTWARE WILL MEET CUSTOMER'S NEEDS OR BE FREE FROM WILL MEET CUSTOMER'S NEEDS OR BE FREE FROM ERRORS, OR THAT THE OPERATION OF THE SOFTWARE ERRORS, OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED. THE FOREGOING EXCLUSIONS WILL BE UNINTERRUPTED. THE FOREGOING EXCLUSIONS AND DISCLAIMERS ARE AN ESSENTIAL PART OF THIS AND DISCLAIMERS ARE AN ESSENTIAL PART OF THIS AGREEMENT AND FORMED THE BASIS FOR DETERMINING AGREEMENT AND FORMED THE BASIS FOR DETERMINING THE PRICE CHARGED FOR THE SOFTWARE.THE PRICE CHARGED FOR THE SOFTWARE.

Ejemplos de GarantíasEjemplos de Garantías

PROVIDING EXPRESS WARRANTIES.

Warranty of Software Performance. Warranty of Title. Warranty of Compatibility No more warranties that those

expressly provided.

Otros ejemplos de cláusulas Otros ejemplos de cláusulas sobre garantíassobre garantías

LIMITED WARRANTY. Developer warrants that Developer will not knowingly infringe on the copyright or trade secrets of any third party in performing services under this Agreement.

INDEMNIFICATION FOR CLAIMS:] If any third party brings a lawsuit or proceeding against Customer based upon a claim that the Software breaches the third party's patent, copyright or trade secrets rights, and it is determined that such infringement has occurred, Developer shall hold Customer harmless against any loss, damage, expense or cost, including reasonable attorney fees, arising from the claim.


Límites de Responsabilidad.- Aspectos subjetivos

- Aspectos objetivos (monto en dinero). Riesgo legal involucrado en el proyecto.

Temas jurídicos relevantes Temas jurídicos relevantes en la Contratación en la Contratación

TecnológicaTecnológica

Duración del Contrato.

- Plazo fijo.- Indefinido.- Implicancias en uno y en otro caso.

Temas jurídicos relevantes Temas jurídicos relevantes en la Contratación en la Contratación

TecnológicaTecnológica

Terminación del Contrato, causales Terminación del Contrato, causales y regulación de los efectos de la y regulación de los efectos de la terminaciónterminación.

Posibilidad de término unilateral sin Posibilidad de término unilateral sin causa mediante aviso.causa mediante aviso.

Normas sobre propiedad de los Normas sobre propiedad de los servicios entregados antes de la servicios entregados antes de la terminación.terminación.


Niveles de Servicios (Service Level Niveles de Servicios (Service Level Agreement o SLA) y Multas Agreement o SLA) y Multas asociadas.asociadas.- Interpretación de tablas, niveles de disponibilidad, cálculo de multas.

- Topes y plazos de reclamación de multas.

- Cláusulas de salida por aplicación de multas.


Confidencialidad /ExclusividadConfidencialidad /Exclusividad- Plazos- Límites- Cobertura


Impuestos.Impuestos.The charges included here do not include The charges included here do not include taxes. If Developer is required to pay any taxes. If Developer is required to pay any federal, state or local sales, use, property federal, state or local sales, use, property or value added taxes based on the services or value added taxes based on the services provided under this Agreement, the taxes provided under this Agreement, the taxes shall be separately billed to Customer. shall be separately billed to Customer. Developer shall not pay any interest or Developer shall not pay any interest or penalties incurred due to late payment or penalties incurred due to late payment or nonpayment of such taxes by Customer.nonpayment of such taxes by Customer.


Contratantes independientes.Contratantes independientes. Prohibiciones de Prohibiciones de

ofrecimiento de contratación ofrecimiento de contratación al personal del Proveedor. al personal del Proveedor. (Non-Solicitation of (Non-Solicitation of Developer's Employees). Developer's Employees).


Solución de controversias.Solución de controversias. Leyes aplicables. Leyes aplicables.


Comunicaciones entre las Comunicaciones entre las partes.partes.

Acuerdo completo. Acuerdo completo. Sistemas de Modificaciones Sistemas de Modificaciones

al Contrato.al Contrato.


No Cesión del Contrato.No Cesión del Contrato. Personerías y ejemplares.Personerías y ejemplares.

Desafíos y OportunidadesDesafíos y Oportunidades

DesafíosDesafíos

- Conocimiento tecnológico y de - Conocimiento tecnológico y de negocio. Trabajo negocio. Trabajo multidisciplinario. multidisciplinario.

OportunidadesOportunidades

- Obtención de los beneficios de - Obtención de los beneficios de la Tecnología. la Tecnología.

Preguntas y ComentariosPreguntas y Comentarios

Gracias por su tiempo y Gracias por su tiempo y atención atención

Carola Canelo Carola Canelo

[email protected]@caneloabogados.cl

“contratación tecnológica: desafíos y oportunidades” carola canelo [email protected]...

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