valor agregado gestion publica maximino sossa. industry principal. sssa y caribe
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VALOR AGREGADO GESTION PUBLICA Maximino Sossa. Industry Principal. SSSA y Caribe. INTRODUCCION: SAP Hoy. 59,400 + Empleados en el mundo. 120 paises. 27 industrias. 37 Idiomas. 75 paises con oficinas. 1,200+ partners en el mundo. MAPA DE SOLUCIONES: SAP atiende a 27 Industrias. - PowerPoint PPT PresentationTRANSCRIPT
VALOR AGREGADO GESTION PUBLICAMaximino Sossa.Industry Principal.SSSA y Caribe.
© 2012 SAP AG. All rights reserved. 2
INTRODUCCION: SAP Hoy
59,400+ Empleados en el mundo
120paises
27industrias
37Idiomas
75paises con oficinas
1,200+partners en el mundo
© 2012 SAP AG. All rights reserved. 3
MAPA DE SOLUCIONES: SAP atiende a 27 Industrias...
Industrias de Manufactura
Servicios Financieros
Banca Seguros
Industrias de Procesos
Servicios Públicos
Consumo
Servicios
Sector Público: Nacional.Regional.Local.
Defensa & Seguridad Educación Salud
Mill Products Petróleo & Gas Minería Químicas Laboratorios Farma. /
Life Sciences
Aerospace & Defence Engineering, Construction
& Operations Industrial Machinery &
Components AutomotiveHigh Tech
Telecomunicaciones Medios Agua, Gas y
Electricidad Servicios Postales Ferrocarriles Servicios Profesionales Hospitality
Bienes de consumo Minoristas Mayoristas
© 2012 SAP AG. All rights reserved. 4
Responsabilidades Públicas
Seguridad Pública (Logistica, Gestion judicial / Investigación)
Educación e Investigación
Salud Energía, Agua y Gas
Transporte Urbano
Administración Pública
Desperdicio, Reciclado y Medio
Ambiente
Infraestructura Urbana
Impuestos e Ingresos
Seguridad y Bienestar Social
© 2012 SAP AG. All rights reserved. 5
CitizensAdministración Pública
IV. Recaudación de ingresos
VI. Manejo de activos
Poder Legislativo
I. Políticas basadas en objetivos
II. Finanzas Públicas basados en objetivos
V. Optimización de las Compras Públicas
SAP SECTOR PUBLICO: PROCESO BASICO
Ciudadanos/
Empresas
III. Capital Humano
Ciudadanos
VII. Atención e Interacción con ciudadanía
© 2011 SAP AG. All rights reserved. 6
Explotar relación entre Mando & Control y Logística & Administración
«Capacidad» de la
organización para cumplir
su misión
Mando & Control
Logistica & Administración
Pla
nifi
caci
ón
Exe
cuci
ón
Adapted from Dr Sam Chamberlain - US Army
Research Laboratory
Operaciones de Soporte Analíticos
Gestión de Recursos Humanos
FinanzasLogística
“VISIBILIDAD OPORTUNA E INTEGRAL DE RECURSOS HUMANOS Y FISICOS ES LA VIA PARA ASIGNACION EFICIENTE DE LOS MISMOS”
© 2011 SAP AG. All rights reserved. 7
INCLUIR EDUCANDO: ORGANIZACIONES EFICIENTES Y FOCALIZADAS EN SU MISION.
Gestión de Investigaciones
CONTENT OWNER
Pensul digitalizado
Servicios compartidos (librerias / areas)
Cumplimiento Marco Regulatorio
Vision Integral del Estudiante
Gestión del Talento profesores
Gestión Financiera.
Promosion Servicios Educativos
Gestión de Becas y Post Grados para Graduados
© 2011 SAP AG. All rights reserved. 8
Cadena de Valor Cuidado Clínico
Ingreso Entrega del Servicio de
Cuidado
Ciudadanos, Empresas, etc.
Plan de Atención Individual
Planeación y Gestión del Personal
Finanzas y Analíticos
Recursos Humanos
Servicios Coporativos
Gestión de Operaciones
Gestión de Instalaciones
Ciudadanos, Empresas, etc.
Soporte a Cuidado ColaborativoDocumentación Médica, Historia Clínica Única Digitalizada, Diagnóstico y Tratamiento, Cuidados Preventivos
Planeación de Recursos y de la Cadena de AtenciónRecursos Humanos, Soporte Logístico, costo
Gestión de la EstrategiaDe la Estrategia a la Ejecución: Tableros de Mando, análisis causa-raiz
Gestión de PacientesServicios al paciente, Planeación y Programación de Recursos
Gestión Administrativa
© 2012 SAP AG. All rights reserved. 9
Responsabilidades Públicas: Resultados que Complementan SISTEMAS NACIONALES
Seguridad Pública
Educación e Investigación
Salud
Energía, Agua y Gas
Transporte Urbano
Administración Pública
Desperdicio, Reciclado y Medio
Ambiente
Infraestructura Urbana
Impuestos e Ingresos
Seguridad y Bienestar Social
SISTEMAS NACIONALES
COMPLEMENTO GESTION
ADMINISTRATIVA
GESTION MISIONAL
© 2012 SAP AG. All rights reserved. 10
5 pilares estratégicos
5 Componentes Estratégicos
Nuestra estrategia 5x5 para gobiernos
BUENGOBIERNO
USUARIOSCON
HERRAMIENTAS
SEGURIDAD PUBLICA
SERVICIOS INNOVADORES
COMUNIDADESCOMPROMETIDAS
TECNOLOGIA Y BASES DE DATOSNUBE
MOVILIDADAPLICACIONESANALISIS
© 2012 SAP AG. All rights reserved. 11
Referencias de algunas de las mejores urbes
5 Pilares de Gobierno
BUENGOBIERNO
USUARIOS CON PODER
COMUNIDAD INVOLUCRADA
RESISTENCIA URBANA
INNOVACION EN EL SERVICIO
1. Resource Planning & Mgt – Customer Examples
Driver Vehicle Licensing Agency – UK
One consistent source of data
• Monthly accounts now close 8 days earlier
• Financial and management accounts close 15 days faster
• Employee expenses paid 4 to 6 weeks faster
• Electronic processing of complete purchasing cycle
“We wanted a system that delivered business improvement . . . We put a strong emphasis on transparency,
ensuring client/contractor responsibilities were clear, in order to minimize risks for DVLA.”
Ken Thomas, Financial Controller, DVLA
1. Resource Planning & Mgt – Customer Examples
Driver Vehicle Licensing Agency – UK
One consistent source of data
• Monthly accounts now close 8 days earlier
• Financial and management accounts close 15 days faster
• Employee expenses paid 4 to 6 weeks faster
• Electronic processing of complete purchasing cycle
“We wanted a system that delivered business improvement . . . We put a strong emphasis on transparency,
ensuring client/contractor responsibilities were clear, in order to minimize risks for DVLA.”
Ken Thomas, Financial Controller, DVLA
2. Strategy Mgt & Analytics – Customer Examples
German Armed Forces
•Holistic & integrated view of operations with harmonisedinformation
• Role-Based access to all information
•Overview of all operations, both in Germany & abroad
•Powerful reporting & analysis tools
•Enhanced planning and decision making process
“With the SAP Netweaver Business Intelligence component we are already achieving unprecedented transparency” Lt. Col. Jörg Steinhorst, Project Manager, The Bundeswehr
KSD
• Overview of available canton, federal resources in real time with GIS
• Situational analysis and assessment
• Information and timely alerting of the environment
• Assessment options from results
• IES provides the platform for uncomplicated and secure exchange of information
• Command of Operations
“It underpins our mission to reinforce best-practice processes and, most important of all, power the rescue chain.” Rudolf Junker, Project Leader IES, KoordinierterSanitaetsdienst
2. Strategy Mgt & Analytics – Customer Examples
German Armed Forces
•Holistic & integrated view of operations with harmonisedinformation
• Role-Based access to all information
•Overview of all operations, both in Germany & abroad
•Powerful reporting & analysis tools
•Enhanced planning and decision making process
“With the SAP Netweaver Business Intelligence component we are already achieving unprecedented transparency” Lt. Col. Jörg Steinhorst, Project Manager, The Bundeswehr
KSD
• Overview of available canton, federal resources in real time with GIS
• Situational analysis and assessment
• Information and timely alerting of the environment
• Assessment options from results
• IES provides the platform for uncomplicated and secure exchange of information
• Command of Operations
“It underpins our mission to reinforce best-practice processes and, most important of all, power the rescue chain.” Rudolf Junker, Project Leader IES, KoordinierterSanitaetsdienst
3. Incident, Case & Contact Mgt – Customer Examples
Regione Lazio
• Common contact database for emergency situations
• Standard processes and procedures for emergency determination & activation
• Tracking of contact and activities for emergency mgt.
3. Incident, Case & Contact Mgt – Customer Examples
Regione Lazio
• Common contact database for emergency situations
• Standard processes and procedures for emergency determination & activation
• Tracking of contact and activities for emergency mgt.
4. SOA/BPP – Customer Examples
State of Israel
• To install comprehensive business process platform across 25 ministries and 100 agencies to improve efficiency and lay the foundation for e-government.
• Effective collaboration between agencies
• Improved service responsiveness to public
• Greater overall efficiency and better customer service
“. . . we strive to be the world leader for technology-enabled governmental services, and the solutions offered by SAP NetWeaver offer the technology that will best help us reach that goal.” Ronnen Brunner, CIO, Israeli Ministry of Justice
4. SOA/BPP – Customer Examples
State of Israel
• To install comprehensive business process platform across 25 ministries and 100 agencies to improve efficiency and lay the foundation for e-government.
• Effective collaboration between agencies
• Improved service responsiveness to public
• Greater overall efficiency and better customer service
“. . . we strive to be the world leader for technology-enabled governmental services, and the solutions offered by SAP NetWeaver offer the technology that will best help us reach that goal.” Ronnen Brunner, CIO, Israeli Ministry of Justice
© 2012 SAP AG. All rights reserved. 12
Referencias de algunas de las mejores urbes
5 CATEGORIAS DE MERCADO
ANALITICOS APLICACIONES MOBILIDAD BASE DE DATOS Y TECNOLOGIA
NUBE
1. Resource Planning & Mgt – Customer Examples
Driver Vehicle Licensing Agency – UK
One consistent source of data
• Monthly accounts now close 8 days earlier
• Financial and management accounts close 15 days faster
• Employee expenses paid 4 to 6 weeks faster
• Electronic processing of complete purchasing cycle
“We wanted a system that delivered business improvement . . . We put a strong emphasis on transparency,
ensuring client/contractor responsibilities were clear, in order to minimize risks for DVLA.”
Ken Thomas, Financial Controller, DVLA
1. Resource Planning & Mgt – Customer Examples
Driver Vehicle Licensing Agency – UK
One consistent source of data
• Monthly accounts now close 8 days earlier
• Financial and management accounts close 15 days faster
• Employee expenses paid 4 to 6 weeks faster
• Electronic processing of complete purchasing cycle
“We wanted a system that delivered business improvement . . . We put a strong emphasis on transparency,
ensuring client/contractor responsibilities were clear, in order to minimize risks for DVLA.”
Ken Thomas, Financial Controller, DVLA
2. Strategy Mgt & Analytics – Customer Examples
German Armed Forces
•Holistic & integrated view of operations with harmonisedinformation
• Role-Based access to all information
•Overview of all operations, both in Germany & abroad
•Powerful reporting & analysis tools
•Enhanced planning and decision making process
“With the SAP Netweaver Business Intelligence component we are already achieving unprecedented transparency” Lt. Col. Jörg Steinhorst, Project Manager, The Bundeswehr
KSD
• Overview of available canton, federal resources in real time with GIS
• Situational analysis and assessment
• Information and timely alerting of the environment
• Assessment options from results
• IES provides the platform for uncomplicated and secure exchange of information
• Command of Operations
“It underpins our mission to reinforce best-practice processes and, most important of all, power the rescue chain.” Rudolf Junker, Project Leader IES, KoordinierterSanitaetsdienst
2. Strategy Mgt & Analytics – Customer Examples
German Armed Forces
•Holistic & integrated view of operations with harmonisedinformation
• Role-Based access to all information
•Overview of all operations, both in Germany & abroad
•Powerful reporting & analysis tools
•Enhanced planning and decision making process
“With the SAP Netweaver Business Intelligence component we are already achieving unprecedented transparency” Lt. Col. Jörg Steinhorst, Project Manager, The Bundeswehr
KSD
• Overview of available canton, federal resources in real time with GIS
• Situational analysis and assessment
• Information and timely alerting of the environment
• Assessment options from results
• IES provides the platform for uncomplicated and secure exchange of information
• Command of Operations
“It underpins our mission to reinforce best-practice processes and, most important of all, power the rescue chain.” Rudolf Junker, Project Leader IES, KoordinierterSanitaetsdienst
3. Incident, Case & Contact Mgt – Customer Examples
Regione Lazio
• Common contact database for emergency situations
• Standard processes and procedures for emergency determination & activation
• Tracking of contact and activities for emergency mgt.
3. Incident, Case & Contact Mgt – Customer Examples
Regione Lazio
• Common contact database for emergency situations
• Standard processes and procedures for emergency determination & activation
• Tracking of contact and activities for emergency mgt.
4. SOA/BPP – Customer Examples
State of Israel
• To install comprehensive business process platform across 25 ministries and 100 agencies to improve efficiency and lay the foundation for e-government.
• Effective collaboration between agencies
• Improved service responsiveness to public
• Greater overall efficiency and better customer service
“. . . we strive to be the world leader for technology-enabled governmental services, and the solutions offered by SAP NetWeaver offer the technology that will best help us reach that goal.” Ronnen Brunner, CIO, Israeli Ministry of Justice
4. SOA/BPP – Customer Examples
State of Israel
• To install comprehensive business process platform across 25 ministries and 100 agencies to improve efficiency and lay the foundation for e-government.
• Effective collaboration between agencies
• Improved service responsiveness to public
• Greater overall efficiency and better customer service
“. . . we strive to be the world leader for technology-enabled governmental services, and the solutions offered by SAP NetWeaver offer the technology that will best help us reach that goal.” Ronnen Brunner, CIO, Israeli Ministry of Justice
