Daniel Banks Dbanks39@gmail.comLinkedIn.com/in/daniel-Banks-a80510b4|510-206-5986

Technical Education & Certifications Cisco Certified Entry Level Network Technician(CCENT), Test out Network Professional, Microsoft

Technology Associate(MTA) American Military University, Bachelor’s Degree Information Technology 2013 -2017

System AdministratorHighly proficient Windows administrator with extensive experience in managing Windows Server 2003, 2003 R2, 2008 R2, and 2012R2. Along with managing hybrid environments of Windows Server I have also upgraded EOL servers and conducted Active Directory schema upgrades. I posses a thorough knowledge of Windows Networking along with the TCP/IP framework.

Technical SummaryHardware Windows Servers, Lenovo Desktops, Dell Latitude E

7470 Ultrabook, Lenovo X1 Carbon, Network Cards, Graphics Cards, Canon Printers,

Motherboards, Cisco Multi Layer SwitchesOperating Systems Xp, Vista, Server 2003, Server 2008R2, Server 2012

R2, Windows 7, Windows 10, Windows 8Protocols FTP, Telnet, SMPT, POP3, RDP, DHCP, DNS,

RADIUS, NPS, WSUS, WDS, AD CS, AD DS, Migration Tools, IIS, Windows Backup and Restore,

Shadow Copies,Software Microsoft Office 365, Barracuda Spam

Filter, loopup, Ringcentral, Goverlan, TeamViewer v.12, Box, Okta, Zoom, Hyper-V, VirtualBox, VM Ware, Citrix, Xenapp,

Professional Experience

System Administrator Energy Recovery, Inc. 10/16 - PresentManaged hybrid Windows Server network by performing the following task:

Managed routine tape backups for Exchange Server, Active Directory Architecture, File Server, and Sql Server using Symantec backup software

Migrated local fie server to cloud platform using Box as cloud provider Secured Cloud environment using Okta’s multi-factor authentication solution that fully

integrates with Active Directory Secured network traffic by managing and creating Firewall rules Centralized desktop configuration through Group Policy Created standardized departmental custom images and driver packs for all end-user systems via

Acronis PXE server Managed, tested, and deployed updates to all production systems through WSUS Server Managed on premises access control through Managed network file access through Active Directory permissions and NTFS Access control list Managed an estimated 15 terabytes of data in Windows Server environment connected to a

storage area network as well as assisted in the implementation of new storage array for iSCSI network

Designed and maintained network policies in Windows Network Policy Server for cyber security project

Created and managed reports for quarterly Sox review Reviewed daily administrative logs on all servers to maintain health and functionality Assisted in migrating Microsoft Exchange server to Office 365 and managed company email and

spam filter rules through Microsoft Exchange Admin Center Managed access to cloud resources as an Okta and Box administrator Published applications through Citrix application server and IIS

Desktop Support Analyst Energy Recovery, Inc. 11/2015 – 10/16

Managed and triaged tickets using web based Fresh Service ticketing system Designed and updated Knowledge base, Canned responses, and asset database Managed cellular data plans and devices from AT&T mobility Premier services as well as Verizon

business lines Performed routine reports for quarterly Sox reviews Provide solutions for complex problems and ticket resolution Research and test new technologies to provide best practice and technical recommendations Troubleshoot end-user hardware, networking, and software related issues Setup offices and systems for new hires

Setup Audio Visual equipment for internal and international conference meetings Managed VoIP phones and business account using RingCentral Implemented and maintained accounts for users in Loopup for international voice conference

calls Provide remote support for hardware, networking, and software related issues