copyright © 2006 e-stratégia pública

Actividad de Identificacin y CertificacinForma Tradicional

Actividad de Identificacin y de Certificacinen los Centros Poupatempo

Actividad de Identificacin del Ciudadano y de Certificacin de Antecedentes Criminales

Valor Generado

Costos en el sistema innovador: costos para el Estado +Costos para la Sociedad Civil= US$ 32 millones

Costos en el Proceso Tradicional :Costos para el Estado +Costos para la Sociedad Civil= US$ 45 millones

Actividad de Identificacin del Ciudadano y de Certificacin de Antecedentes Criminales

Costos

www.e-strategiapublica.com.brCopyright 2006 e-stratgia pblica

US$ 3.6 millonesUS$ 123.000US$ 20 millonesUS$ 3.9 millonesUS$ 6 millonesUS$ 7 millonesCostos Sociales para obtener Documento de Identidad (valores anuales en 1996)

www.e-strategiapublica.com.br


Costo Mdio de la Emisin de C.I. e A.A.C.


Grf1

4.170925126312.0635905764

5.80727435835.8780040718

Costo para el Estado

Costo Social

Modalidad

Costo Medio por Documento

Quant. de Func.

TAB. 3: Quantidade de funcionrios por etapas do processo

P. A FrenteP. A Retag.SERPEDSECICRet. IIRGDSuperint.Total

Tradicional Capital2810152903328

Tradicional Grande SP1910101701219

Tradicional Interior6120153003660

Poup. S107711202412226

Poup. Alfredo Issa109691101710216

Poup. Santo Amaro113461302212206

Poup. Itaquera99701302312217

Poup. Guarulhos2644609590

Poup. So Bernardo do Campo905070137167

Poup. Campinas623080106116

Poup. So Jos dos Campos3218405362

Total por subprocesso172239811476123742507

TAB.1: Quantidade de Emisses (Processos) por Tipo de Documento

Quantidade de Processos (Ano)RG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Total Tradicional733,818314,492846,479722,521127,504

Tradicional Capital (1996)280,970120,415339,920265,89846,923

Tradicional Grande SP (1996)168,58272,249151,436186,76632,959

Tradicional Interior (1998)284,266121,828355,123269,85747,622

Total Poupatempo536,015229,722950,076874,953154,403

Poup. S (2003)80,22634,383194,832165,90629,277

Poup. Alfredo Issa (2003)55,38623,737124,351183,01532,297

Poup. Santo Amaro (2003)96,04041,160167,862146,62025,874

Poup. Itaquera (2003)114,42149,038187,688107,91119,043

Poup. Guarulhos (2003)52,94922,69363,01144,3667,829

Poup. So B. do Campo (2003)59,19625,369105,39173,66212,999

Poup. Campinas (2003)47,95220,55169,942107,30118,936

Poup. So J. dos Campos (2003)29,02212,43834,99544,4827,850

Poup. Ribeiro (jan/04)8233532,0041,690298

TAB. 2: Horas de Funcionamento da Repartio no Ano, por etapa do processo

P. A FrenteP. A Retag.SERPEDSECICRet. IIRGDSuperint.

Tradicional Capital1,440N/E1,4401,440N/E1,440

Tradicional Grande SP1,440N/E1,4401,440N/E1,440

Tradicional Interior1,440N/E1,4401,440N/E1,440

Poup. S3,1683,1681,440N/E3,1681,440

Poup. Alfredo Issa3,1683,1681,440N/E3,1681,440

Poup. Santo Amaro3,1683,1681,440N/E3,1681,440

Poup. Itaquera3,1683,1681,440N/E3,1681,440

Poup. Guarulhos3,1683,1681,440N/E3,1681,440

Poup. So Bernardo do Campo3,1683,1681,440N/E3,1681,440

Poup. Campinas3,1683,1681,440N/E3,1681,440

Poup. So Jos dos Campos3,1683,1681,440N/E3,1681,440

TAB. 4: Remunerao Mdia Mensal dos Funcionrios, por etapas do processo


Tradicional CapitalR$1,396.98N/ER$1,500.00R$1,500.00N/EN/D

Tradicional Grande SPR$1,306.81N/ER$1,500.00R$1,500.00N/EN/D

Tradicional InteriorR$1,200.00N/ER$1,500.00R$1,500.00N/EN/D

Poup. SR$1,220.00R$1,220.00R$1,500.00N/ER$604.39N/D

Poup. Alfredo IssaR$1,274.00R$1,274.00R$1,500.00N/ER$604.39N/D

Poup. Santo AmaroR$1,068.00R$1,068.00R$1,500.00N/ER$604.39N/D

Poup. ItaqueraR$1,080.00R$1,080.00R$1,500.00N/ER$604.39N/D

Poup. GuarulhosR$1,531.00R$1,531.00R$1,500.00N/ER$604.39N/D

Poup. So Bernardo do CampoR$1,101.00R$1,101.00R$1,500.00N/ER$604.39N/D

Poup. CampinasR$939.00R$939.00R$1,500.00N/ER$604.39N/D

Poup. So Jos dos CamposR$1,192.00R$1,192.00R$1,500.00N/ER$604.39N/D

TAB.5: Custo de Pessoal para cada Documento Emitido (Processo), por etapas do processo


Tradicional CapitalR$5.00N/ER$1.78R$0.54N/EN/D

Tradicional Grande SPR$5.46N/ER$1.78R$0.54N/EN/D

Tradicional InteriorR$9.15N/ER$1.78R$0.54N/EN/D

Poup. SR$6.40R$4.19R$3.82N/ER$1.35N/D

Poup. Alfredo IssaR$8.10R$5.12R$3.82N/ER$1.35N/D

Poup. Santo AmaroR$5.93R$3.03R$3.82N/ER$1.35N/D

Poup. ItaqueraR$5.88R$3.77R$3.82N/ER$1.35N/D

Poup. GuarulhosR$5.10R$8.43R$3.82N/ER$1.35N/D

Poup. So Bernardo do CampoR$8.78R$5.07R$3.82N/ER$1.35N/D

Poup. CampinasR$6.21R$2.10R$3.82N/ER$1.35N/D

Poup. So Jos dos CamposR$7.51R$3.98R$3.82N/ER$1.35N/D

TAB.6: Custo mensal do Metro Quadrado, por etapa do processo


Tradicional CapitalR$31.00N/ER$46.30R$46.30N/ER$46.30

Tradicional Grande SPR$20.00N/ER$46.30R$46.30N/ER$46.30

Tradicional InteriorR$16.50N/ER$46.30R$46.30N/ER$46.30

Poup. SN/ER$46.30R$46.30N/ER$46.30R$46.30

Poup. Alfredo IssaN/ER$46.30R$46.30N/ER$46.30R$46.30

Poup. Santo AmaroN/ER$22.97R$46.30N/ER$46.30R$46.30

Poup. ItaqueraN/ER$23.00R$46.30N/ER$46.30R$46.30

Poup. GuarulhosN/ER$10.00R$46.30N/ER$46.30R$46.30

Poup. So Bernardo do CampoN/ER$20.00R$46.30N/ER$46.30R$46.30

Poup. CampinasN/ER$43.15R$46.30N/ER$46.30R$46.30

Poup. So Jos dos CamposN/ER$18.00R$46.30N/ER$46.30R$46.30

TAB.7: rea Fsica Total (em m2) contabilizada, por etapas do Processo


Tradicional Capital5616N/E1489102N/E32

Tradicional Grande SP3648N/E93659N/E19

Tradicional Interior14940N/E1507104N/E33

Poup. SN/E592368N/E4522

Poup. Alfredo IssaN/E1108324N/E3218

Poup. Santo AmaroN/E877388N/E4121

Poup. ItaqueraN/E957394N/E4521

Poup. GuarulhosN/E1047177N/E168

Poup. So Bernardo do CampoN/E748222N/E2512

Poup. CampinasN/E357229N/E1912

Poup. So Jos dos CamposN/E206117N/E106

TAB.8: Custo de rea Fsica Total para cada Documento Emitido (Processo), por etapas do Processo





Poup. SN/ER$0.65R$3.22N/ER$0.10R$0.02








TAB.9: Custo Horas de Trabalho Perdidas Aguardando Atendimento, por Posto de Atendimento

Valor Total (milhes)Valor por doc.

Tradicional CapitalR$28.58R$27.11

Tradicional Grande SPR$7.60R$12.41

Tradicional InteriorR$8.10R$7.51

Poup. SR$1.37R$2.71

Poup. Alfredo IssaR$1.14R$2.71

Poup. Santo AmaroR$1.29R$2.71

Poup. ItaqueraR$1.30R$2.71

Poup. GuarulhosR$0.39R$2.07

Poup. So Bernardo do CampoR$0.57R$2.07

Poup. CampinasR$0.50R$1.88

Poup. So Jos dos CamposR$0.24R$1.88

Poup. Ribeiro PretoR$0.01R$1.88

TAB.10: Custo Horas de Trabalho Perdidas no Trnsito, por Posto de Atendimento


Tradicional CapitalR$5.72R$5.425.00001844180.0000057161

Tradicional Grande SPR$2.53R$4.145.46428495540.0000025318

Tradicional Interior0.00.09.15101545810

Poup. SR$2.74R$5.425046240.0000027364

Poup. Alfredo IssaR$2.27R$5.424187860.0000022709

Poup. Santo AmaroR$2.59R$5.424775560.0000025896

Poup. ItaqueraR$2.59R$5.424781010.0000025925

Poup. GuarulhosR$0.39R$2.071908480.0000003948

Poup. So Bernardo do CampoR$0.57R$2.072766170.0000005722

Poup. CampinasR$0.25R$0.942646820.0000002484

Poup. So Jos dos CamposR$0.12R$0.941287870.0000001209

Poup. Ribeiro PretoR$0.00R$0.9451680.0000000048

TAB.11: Custo Zango, por Posto de Atendimento

Valor Total (milhes)

Tradicional CapitalR$5.27

Tradicional Grande SPR$3.06

Tradicional InteriorR$5.39

TAB.12: Custo Foto 3X4, por Posto de Atendimento





Poup. SR$1.39

Poup. Alfredo IssaR$0.92

Poup. Santo AmaroR$1.37

Poup. Itaquera*0.0

Poup. Guarulhos*0.0

Poup. So Bernardo do Campo*0.0

Poup. CampinasR$0.62

Poup. So Jos dos CamposR$0.34

Poup. Ribeiro Preto**R$0.01

* Posto digitalizado - o cidado no precisa levar fotos

**Posto digitalizado - o cidado precisa levar somente 1 foto

TAB.13: Custo Transporte, por Posto de Atendimento





Poup. SR$1.72



Poup. ItaqueraR$1.63

Poup. GuarulhosR$0.65

Poup. So Bernardo do CampoR$0.94



Poup. Ribeiro PretoR$0.02

TAB.15: Tamanho e Custo da rea Fsica de Bem-Estar da Populao, por Posto de Atendimento

rea (m2)Custo por doc.

Poup. S348R$0.38

Poup. Alfredo Issa280R$0.37

Poup. Santo Amaro316R$0.18

Poup. Itaquera381R$0.22

Poup. Guarulhos446R$0.28

Poup. So Bernardo do Campo545R$0.47

Poup. Campinas131R$0.26

Poup. So Jos dos Campos75R$0.13

Poup. Ribeiro Preto208R$0.92

TAB.14: Remunerao anual da Administrao dos Postos do Poupatempo, em 2003, por Posto de Atendimento

Valores (milhares de R$)

Poup. SR$1,457.00


Poup. Santo AmaroR$2,339.00

Poup. ItaqueraR$1,326.00

Poup. GuarulhosR$2,607.00

Poup. So Bernardo do CampoR$2,663.00

Poup. CampinasR$1,031.00


Poup. Ribeiro Preto*R$211.00

*Valores para Jan/04

TAB.23: Custos Poupatempo Ribeiro Preto

RG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Custo TotalR$68.49R$77.31R$71.05R$61.21R$70.04

Custo para o EstadoR$55.37R$64.19R$50.42R$50.34R$59.16

Custo para a Sociedade CivilR$13.13R$13.13R$20.63R$10.88R$10.88

TAB.16: Custo Mdio Ponderado da Emisso de RG e AAC, por tipo de Documento

Mdia PonderadaRG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Custo TotalR$40.78R$40.99R$50.01R$43.85R$33.52R$43.58

Mdia TradicionalR$47.66R$46.38R$53.43R$51.83R$41.42R$48.48

Mdia Poupatempo (exceto Ribeiro)R$33.89R$33.61R$45.31R$36.72R$26.99R$39.52

Custo EstadoR$14.76R$15.11R$22.91R$11.62R$13.96R$21.98



Custo SocialR$26.02R$25.88R$27.10R$32.23R$19.57R$21.60



Digitalizao

TAB.21: Custo Mdio Ponderado da Emisso de RG e AAC (Processos), por Regio Geogrfica, com digitalizao dos "fiches"

TotalCapitalGrande SPInterior

Custo TotalR$42.05R$43.37R$43.30R$38.50

TradicionalR$49.41R$59.26R$44.26R$42.71

Poupatempo (exceto Ribeiro)R$34.67R$34.46R$42.04R$26.97

Custo para o EstadoR$16.95R$14.40R$18.02R$21.23



Custo SocialR$25.10R$28.97R$25.28R$17.27



TAB.22: Custo Mdio Ponderado da Emisso de RG e AAC (Processos), por Regio Geogrfica, com digitalizao da coleta


Custo Total

Tradicional

Poupatempo (exceto Ribeiro)

Custo para o Estado

Tradicional


Custo para a Populao

Tradicional


Tabelinha mdias

TAB.18: Custo Mdio Ponderado da Emisso de RG e AAC (Processos), por Regio GeogrficaCusto Mdio Ponderado da Emisso de RG e AACTAB.20: Custo Mdio da Emisso de Documentos (Processo) para o Estado, subtraindo Variveis de Excelncia

TotalCapitalGrande SPInteriorTotalCapitalGrande SPInteriorTotalCapitalGrande SPInterior

Custo TotalUS$13.96R$42.21R$42.11R$35.88Custo Total42.6742.4442.4543.27Custo para o EstadoR$12.14R$9.81R$11.52R$17.23

TradicionalUS$16.23R$57.55R$42.30R$39.56Tradicional51.3858.1142.8749.63TradicionalR$12.67R$7.53R$9.11R$19.72

Poupatempo (exceto Ribeiro)US$11.69R$33.60R$41.85R$25.78Poupatempo33.9433.6641.9025.84Poupatempo (exceto Ribeiro)R$11.61R$11.09R$14.68R$10.40

Costo para el EstadoUS$4.99R$12.32R$16.69R$17.12

TradicionalUS$4.17R$7.53R$9.11R$18.25

PoupatempoUS$5.81R$15.00R$26.61R$14.02

Costo SocialUS$8.97R$29.89R$25.42R$18.76Custo para a Populao28.6432.4030.5819.72

TradicionalUS$12.06R$50.02R$33.19R$21.31Tradicional34.9850.0233.1921.31

Poupatempo (exceto Ribeiro)US$5.88R$18.60R$15.24R$11.76Poupatempo22.2822.5127.1715.34

BenchmarkingTotalCapitalGrande SPInterior

5.233.9111.933.62

TAB.17: Custo Mdio Ponderado da Emisso de RG e AAC (em reais), por Etapas do Processo

Total*P. A. FrenteP. A. Ret.Custo SocialSerpedSecicRet. IIRGDSuperint.

Custo TotalR$13.96R$11.39R$2.92R$26.02R$1.08R$0.48R$0.44R$0.91

TradicionalR$16.23R$15.97R$(3.16)R$34.98R$1.14R$0.950.0R$0.09

Poupatempo (exceto Ribeiro)R$11.69R$6.80R$9.02R$17.05R$1.010.0R$0.88R$1.73

Custo EstadoR$4.99R$11.39R$2.920.0R$1.08R$0.48R$0.44R$0.91

TradicionalR$4.17R$15.97R$(3.16)0.0R$1.14R$0.950.0R$0.09

Poupatempo (exceto Ribeiro)R$5.81R$6.80R$9.020.0R$1.010.0R$0.88R$1.73

Custo SocialR$8.970.00.0R$26.020.00.00.00.0

TradicionalR$12.060.00.0R$34.980.00.00.00.0

Poupatempo (exceto Ribeiro)R$5.880.00.0R$17.050.00.00.00.0

*Subtrai-se do total a receita referente taxa cobrada pela emisso de RG 2 Via

TAB.22: Custo Mdio Processual por Postos de Emisso de Documento

Custo Total de EmissoCusto TotalCusto EstadoCusto Social

Tradicional CapitalR$57.55R$7.53R$50.02

Tradicional Grande SPR$42.30R$9.11R$33.19

Tradicional InteriorR$39.56R$18.25R$21.31

Poup. SR$32.02R$13.23R$18.78

Poup. Alfredo IssaR$34.99R$17.63R$17.36

Poup. Santo AmaroR$31.28R$12.66R$18.63

Poup. ItaqueraR$36.39R$16.92R$19.48

Poup. GuarulhosR$46.09R$31.08R$15.01

Poup. So Bernardo do CampoR$38.92R$23.53R$15.39

Poup. CampinasR$24.52R$12.90R$11.62269.00

Poup. So Jos dos CamposR$28.37R$16.32R$12.05

TAB.24: Agregados de Custo e Benefcios (em milhes de R$)

Custo EstadoCusto SocialResultado

Total PonderadoR$21.43R$(71.06)R$(49.63)

CapitalR$14.89R$(58.86)R$(43.97)

Grande SPR$8.63R$(8.91)R$(0.28)

InteriorR$(2.09)R$(3.29)R$(5.38)

Tabelinha mdias

0000

0000

0000

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custos Mdios de Emisso

Resultado Final

008.092361591111.1426336403

009.684574626614.7357395893

0028.32287242510.496048013

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custo Mdio de Emisso

Resum

000000

000000

7%

9%

38%

40%

10%

5%

6%

83%

P. A. Frente

P. A. Ret.

Serped

Secic

Ret. IIRGD

Superint.

Custo do Estado Por Subprocessos

Posto Atendimento Poupa

00

00

Custo para o Estado

Custo Social

Modalidade

Custo Mdio por Documento

Custo Mdio de Emisso de C.I. e AAC

Posto Atendimento Trad

Posto de AtendimentoRG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Tradicional Capital57.7564.8158.0752.9460.0057.546821529716225925.62232487803753.1157739619740122.555501214076553.17089482815246.32732642

Tradicional Grande SP42.7449.7943.0637.9344.9842.30130035277204355.353099533597458.295617116520561.036452897083104.519588491482578.20067454

Tradicional Interior37.2944.3545.1232.4839.5439.562997504710601239.50832535403176.1638930416023149.768765867.048753351883014.67536161

Poup. S30.4444.2634.8325.6339.4532.0157356782441764.016571571521723.344700826785983.201875214251518.489728551154919.5478898244.8275862069

Poup. Alfredo Issa34.3048.1338.7029.4943.3234.98512931011899959.112032791142379.914858164812111.6896385397837.034788231398994.6119595532.0689655172

Poup. Santo Amaro29.5343.3633.9324.7238.5531.28075071542836404.692830071784493.895987845695126.15703073624970.79523891997314.647579917

Poup. Itaquera35.9044.7337.8030.2139.0436.39341949894108238.910523322193313.142303147094313.844870483260486.44997065743377.908181792

Poup. Guarulhos47.0655.8848.9536.0944.9146.09166329352491556.169340041268020.889072533084364.928227781600981.44242498351578.32716956

Poup. So Bernardo do Campo38.7647.5840.6533.0741.8938.92208994262294411.389855681207083.488222544284504.682178962435970.52116138544541.672238354

Poup. Campinas23.5937.4127.9818.7832.6024.51529727961131011.26713413768767.5207468141956989.323706232014718.02530947617271.777660536

Poup. So Jos dos Campos26.9640.7831.3522.1535.9728.3743969532782365.692217711507210.5427818551097146.775724985172.953483159282357.496208198

Poup. Ribeiro68.4977.3171.0561.2170.0456368.600040031827291.4949300648142379.251004359103451.11511523820870.4533317635

BenchmarkingSAlfredo IssaSanto AmaroItaqueraGuarulhosSo BernardoCampinasSo J CamposRibeiro

Para Todos

Infraestrutura1.622.041.511.803.062.412.001.8711.72

Diferena no custo de superviso1.100.681.701.064.333.121.402.1912.49

Total2.722.733.212.877.395.533.404.0724.21

Para RG5.4511.285.454.15

Para AAC0.070.620.07

1374240.169480151142417.279051281533804.533035993294232.913616353005954.688660682570893.27468011900743.095931158523695.7707082871424438.866639457344694.895183775576847.9633407914345981.725164

1922637.931596366.741041326.473.62020608143.908692396411.92997970625.2259011103


Tradicional Capital8.8115.871.648.5015.567.528378957

Tradicional Grande SP9.7916.842.619.4816.539.1130888793

Tradicional Interior17.1324.1817.4516.8223.8718.2511126259

Poup. S14.4023.228.8014.0922.9113.2307453165

Poup. Alfredo Issa18.2727.0912.6617.9626.7817.6265649879

Poup. Santo Amaro13.5022.327.8913.1922.0112.6554512845

Poup. Itaquera19.3728.1913.7613.6822.5016.9153062177

Poup. Guarulhos34.5243.3428.9123.5532.3731.0784387588

Poup. So Bernardo do Campo26.2235.0420.6220.5329.3523.5275920303

Poup. Campinas13.2122.037.6012.9021.7212.8978953165

Poup. So Jos dos Campos16.5825.4010.9816.2725.0916.3228165732

Poup. Ribeiro55.3764.1950.4250.3459.16





Poup. S16.0321.0326.0311.5316.5318.7849903615


Poup. Santo Amaro16.0321.0326.0311.5316.5318.6252994309

Poup. Itaquera16.5316.5324.0316.5316.5319.4781132812

Poup. Guarulhos12.5412.5420.0412.5412.5415.0132245347


Poup. Campinas10.3815.3820.385.8810.8811.6174019631


Poup. Ribeiro13.1313.1320.6310.8810.88

Quantidade de ProcessosRG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Tradicional Capital28097012041533992026589846923-2639557-959338-5923189-5458560-816873

Tradicional Grande SP1685827224915143618676632959-1822284-662298-3780459-6021472-901135

Tradicional Interior28426612182835512326985747622-3159862-1148427-5103260-4824021-721924

Poup. S802263438319483216590629277-3707414-1588906-6081376-3010881-531329

Poup. Alfredo Issa553862373712435118301532297-1080742-463187-1286118-705907-124567

Poup. Santo Amaro960404116016786214662025874-1208250-517807-2151136-1172036-206827

Poup. Itaquera1144214903818768810791119043-469546-98480-510017-1050691-90741

Poup. Guarulhos529492269363011443667829-284183-59603-255184-435568-37617


Poup. Campinas47952205516994210730118936


Poup. Ribeiro823353200416902981

535192229369948072873263154105

MdiasRG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Custo Total40.9950.0142.9633.5243.58150

Mdia Tradicional46.3853.4349.9541.4248.48

Mdia Poupatempo (exceto Ribeiro)33.6145.3136.7226.9939.52

Custo Estado15.1122.9110.7313.9621.98



Custo Populao25.8827.1032.2319.5721.60



Regio Geogrfica e ModalidadeRG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Capital43.8853.7543.4935.2146.34

Tradicional57.7564.8158.0752.9460.00

Poupatempo32.6144.7836.1427.4040.33

Grande SP42.7150.4743.4336.4844.22

Tradicional42.7449.7943.0637.9344.98

Poupatempo42.6851.5043.7634.2043.02

Interior34.6443.1441.4727.9037.40

Tradicional37.2944.3545.1232.4839.54

Poupatempo (Exceto Ribeiro)24.8638.6829.1019.7633.59


Capital13.0121.047.6412.9921.28

Tradicional8.8115.871.648.5015.56

Poupatempo16.4125.2410.6714.9723.79

Grande SP17.9225.6813.7314.2021.94

Tradicional9.7916.842.619.4816.53

Poupatempo30.1438.9623.7221.6730.49

Interior16.5624.0015.4615.7623.45

Tradicional17.1324.1817.4516.8223.87

Poupatempo (exceto Ribeiro)14.4823.308.7313.8922.71


Capital30.8732.7135.8522.2225.07

Tradicional48.9448.9456.4444.4444.44

Poupatempo16.2019.5525.4812.4316.53

Grande SP24.7924.7929.7022.2922.29

Tradicional32.9532.9540.4528.4528.45

Poupatempo12.5412.5420.0412.5412.54

Interior18.0819.1526.0012.1413.94

Tradicional20.1720.1727.6715.6715.67


TAB.19: Custos das Variveis de Excelncia para cada Documento Emitido (Processo), por Posto do Poupatempo

Item de BenchmarkSAlf. IssaS.AmaroItaqueraGuarulhosSBCCampinasS.J.CRibeiro

Para Todos os documentos

InfraestruturaR$1.62R$2.04R$1.51R$1.80R$3.06R$2.41R$2.00R$1.87R$11.72

Diferena no custo de supervisoR$1.10R$0.68R$1.70R$1.06R$4.33R$3.12R$1.40R$2.19R$12.49

TotalR$2.72R$2.73R$3.21R$2.87R$7.39R$5.53R$3.40R$4.07R$24.21

Para RGR$5.45R$11.28R$5.45R$4.15

Para AACR$0.07R$0.62R$0.07


033.6060913663019.0119417525

045.3112353399027.833756483

036.7171908919012.7708047513

026.992619305015.6888696519

039.5208201479024.510736772

Mdia Tradicional

Mdia Poupatempo (exceto Ribeiro)

Custo Estado Tradicional

Custo Estado Poupatempo

Custos de Emisso

SERPED

032.6126763196016.413522932

044.7815524606025.235535921

036.143978275010.666470928

027.4003777761014.9724235797

040.3283537164023.7945137164

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custo Capital

SECIC

032.612676319600

044.781552460600

036.14397827500

027.400377776100

040.328353716400

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custo Grande SP

Retaguarda Poupa

024.8574448431014.4822448431

038.6788948901023.3036948901

029.104473154708.7292731547

019.7643410579013.8891410579

033.5858013092022.7106013092

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custo Interior

Superientendencia Poupa

0

0

0

0

0

Custos para o Estado por processo

Superintendencia Trad

00

00

00

00

00

00

00

00

Infraestrutura

Diferena no custo de superviso

Custos de Benchmark (sem incluir custos de digitalizao)

Primeira Via RG - Menor

Posto de AtendimentoP.A. FrenteP. A. Ret.Custo SocialSerpedSECICRet. IIRGDSuperint.Total

Tradicional Capital7.78-0.0048.940.000.950.000.0957.75

Tradicional Grande SP8.750.0032.950.000.950.000.0942.74

Tradicional Interior28.07-11.9820.170.000.950.000.0937.29

Poup. S6.576.6516.030.000.000.001.1830.44

Poup. Alfredo Issa8.209.3016.030.000.000.000.7734.30

Poup. Santo Amaro6.005.7116.030.000.000.001.7929.53

Poup. Itaquera5.9612.2616.530.000.000.001.1535.90

Poup. Guarulhos5.3024.8012.540.000.000.004.4247.06

Poup. So Bernardo do Campo9.0214.0012.540.000.000.003.2138.76

Poup. Campinas6.445.2910.380.000.000.001.4923.59

Poup. So Jos dos Campos7.446.8610.380.000.000.002.2826.96

Poup. Ribeiro10.6032.1913.130.000.000.0012.5768.49

Primeira Via RG - Maior





Poup. S6.576.6521.037.250.001.571.1844.26


Poup. Santo Amaro6.005.7121.037.250.001.571.7943.36

Poup. Itaquera5.9612.2616.537.250.001.571.1544.73

Poup. Guarulhos5.3024.8012.547.250.001.574.4255.88


Poup. Campinas6.445.2915.387.250.001.571.4937.41


Poup. Ribeiro10.6032.1913.137.250.001.5712.5777.31

Segunda Via RG

Posto de AtendimentoP.A. FrenteP. A. Ret.Custo SocialSerpedSECICRet. IIRGDSuperint.Total*




Poup. S6.576.6526.030.000.001.891.1834.83


Poup. Santo Amaro6.005.7126.030.000.001.891.7933.93

Poup. Itaquera5.9612.2624.030.000.001.891.1537.80

Poup. Guarulhos5.3024.8020.040.000.001.894.4248.95


Poup. Campinas6.445.2920.380.000.001.891.4927.98


Poup. Ribeiro10.6032.8520.630.000.001.8912.5771.05

AAC Numeral





Poup. S6.576.3411.530.000.000.001.1825.63


Poup. Santo Amaro6.005.4011.530.000.000.001.7924.72

Poup. Itaquera5.966.5716.530.000.000.001.1530.21

Poup. Guarulhos5.3013.8312.540.000.000.004.4236.09


Poup. Campinas6.444.985.880.000.000.001.4918.78


Poup. Ribeiro10.6027.1610.880.000.000.0012.5761.21

AAC Nominal





Poup. S6.576.3416.537.250.001.571.1839.45


Poup. Santo Amaro6.005.4016.537.250.001.571.7938.55

Poup. Itaquera5.966.5716.537.250.001.571.1539.04

Poup. Guarulhos5.3013.8312.547.250.001.574.4244.91


Poup. Campinas6.444.9810.887.250.001.571.4932.60


Poup. Ribeiro10.6027.1610.887.250.001.5712.5770.04





Poup. S802263438319483216590629277


Poup. Santo Amaro960404116016786214662025874

Poup. Itaquera1144214903818768810791119043

Poup. Guarulhos529492269363011443667829


Poup. Campinas47952205516994210730118936


Poup. Ribeiro82335320041690298

8.14375

6.6649865348

Posto de AtendimentoP.A. FrenteP. A. Ret.Custo Pop.SerpedSECICRet. IIRGDSuperint.Total


Tradicional Grande SP1.25-26.7325.480.001.270.000.091.36


Poup. S6.57-47.0240.450.000.001.891.183.08

Poup. Alfredo Issa8.20-28.2420.040.000.001.890.772.66

Poup. Santo Amaro6.00-32.0026.000.000.001.891.793.68

Poup. Itaquera5.96-33.6327.670.000.001.891.153.04

Poup. Guarulhos5.30-25.6820.380.000.001.894.426.31

Poup. So Bernardo do Campo9.02-9.020.000.000.001.893.215.10

Poup. Campinas6.44-6.440.000.000.001.891.493.38

Poup. So Jos dos Campos7.44-7.440.000.000.001.892.284.17

Poup. Ribeiro10.60-10.600.000.000.001.8912.5714.47

12. Relao dos Custos Agregados por item, nos postos de atendimento do Poupatempo (P.A Frente, P.A Retaguarda e Custo Social)

SAlfredo IssaSanto AmaroItaqueraGuarulhosSo BernardoCampinasSo J CamposRibeiroPesos

Quant. Emitidas

1 Via Menor80,226.0055,386.0096,040.00114,421.0052,949.0059,196.0047,952.0029,022.00823.001

1 Via Maior34,383.0023,737.0041,160.0049,038.0022,693.0025,369.0020,551.0012,438.00353.001

2 Via194,832.00124,351.00167,862.00187,688.0063,011.00105,391.0069,942.0034,995.002,004.001

A.A.C Numeral165,906.00183,015.00146,620.00107,911.0044,366.0073,662.00107,301.0044,482.001,690.001

A.A.C Nominal29,277.0032,297.0025,874.0019,043.007,829.0012,999.0018,936.007,850.00298.001

504,624.00418,786.00477,556.00478,101.00190,848.00276,617.00264,682.00128,787.005,168.00

Custo PessoalR$10.59R$13.22R$8.96R$9.65R$13.53R$13.85R$8.31R$11.49R$21.77

Quant. Funcionrios17817815916970140925052

Salario Mdio (incluindo benefcios) em reaisR$1,220.00R$1,274.00R$1,068.00R$1,080.00R$1,531.00R$1,101.00R$939.00R$1,192.00R$1,074.00

Horas de trabalho / semana35.7535.7535.7535.7535.7535.7535.7535.7535.75

Salrio Mdio por h (descontando frias)R$9.48R$9.82R$8.50R$8.62R$11.65R$8.64R$7.54R$9.34R$8.191.0004976403

Horas funcionamento3,1683,1683,1683,1683,1683,1683,1683,1682641.0180719521

"Tempo 1" (em horas)0.010.010.010.010.020.010.010.020.051.0069895452

"Tempo 2" (em horas)1.121.351.051.121.161.601.101.232.66

Custo Total10.5913.228.969.6513.5313.858.3111.4921.77

rea FsicaR$0.65R$1.47R$0.51R$0.55R$0.66R$0.65R$0.70R$0.35R$2.34

Valor M2/ms (em reais)R$46.30R$46.30R$22.97R$23.00R$10.00R$20.00R$43.15R$18.00R$23.00

rea de Pessoal (em m2)241.75825.86559.24574.02598.85201.14224.03128.32314.98

rea de Arquivos (em m2)2.252.252.252.252.252.252.252.252.25

rea de Bem-estar* (m2)348.00279.89315.51380.73445.90544.61130.7275.43207.77

Outros Custos Estado para todas as emissesR$1.66R$2.50R$1.93R$2.25R$4.32R$2.76R$2.41R$2.16R$13.59

Condominio0.00.00.00.00.00.00.0R$14,058.00R$11,273.00

Administrao*R$31,181.00R$4,729.00R$50,621.94R$54,007.21R$50,185.64R$32,696.35R$27,033.58R$14,849.95R$5,399.00

Treinamento*R$13,706.58R$48,085.00R$15,396.00R$15,754.00R$12,497.00R$16,713.00R$13,857.00R$7,702.000.0

Uniformes*R$3,715.82R$8,835.00R$5,649.00R$7,549.01R$3,652.02R$4,692.00R$12,653.70R$2,663.150.0

Limpeza e SeguranaR$161,444.89R$233,609.00R$135,075.00R$214,640.00R$168,614.00R$136,021.00R$89,069.00R$24,439.00R$4,661.00

Copa e Servios Mdicos*R$20,387.73R$36,532.00R$21,613.73R$27,401.47R$21,612.00R$19,032.05R$11,747.94R$5,414.57R$1,190.00

Material Process. Dados e outras desp. Adm.*R$44,574.21R$84,035.86R$30,059.41R$43,094.98R$38,358.58R$27,608.64R$38,244.98R$7,310.46R$1,106.00

Manuteno Predial e de equipamentos*R$157,462.23R$163,969.88R$136,434.35R$168,583.10R$66,528.74R$94,463.64R$96,624.40R$43,251.88R$1,976.19

gua e EsgostoR$3,344.83R$26,427.52R$61,674.06R$19,317.08R$10,470.32R$6,436.48R$27,141.420.00.0

Energia EltricaR$19,037.81R$65,036.48R$63,103.90R$81,863.50R$110,775.06R$80,963.07R$37,441.34R$14,032.08R$4,779.00

Telecomunicaao*R$63,250.42R$69,293.09R$81,365.65R$65,991.96R$67,029.11R$60,990.30R$55,091.52R$36,731.10R$2,343.00

Teleatendimento e Recepo ao Publico*R$243,201.00R$234,589.51R$238,198.89R$338,644.82R$253,090.21R$248,973.49R$179,186.32R$79,106.84R$9,401.00

MaloteR$3,084.000.0R$4,332.00R$4,524.00R$5,136.00R$4,296.00R$8,136.00R$7,764.00R$5,004.00

Custo Obsolescencia (implantao de novos equipamentos)*R$36,200.00R$37,400.00R$40,820.00R$25,000.00R$11,500.00R$20,500.00R$21,060.00R$10,880.00R$16,420.00378674.22

Licenas Software*R$12,760.00R$13,400.00R$14,160.00R$11,500.00R$5,160.00R$10,100.00R$6,860.00R$3,100.00R$6,686.48593570.22

Tinta Impresso DigitalR$25,887.21R$21,483.72R$24,498.620.00.00.0R$13,578.19R$6,606.770.0

Outros Custos Estado para emisso de RGR$0.31R$0.31R$0.31R$5.76R$11.59R$5.76R$0.31R$0.31R$5.10

Digitalizao *0.00.00.0R$1,689,017.07R$1,475,267.92R$913,688.36R$13,190.44

Papel EspecialR$95,926.71R$63,076.94R$94,569.22R$333,589.65R$131,720.35R$180,458.20R$42,917.95R$23,701.05R$3,021.00

Outros Custos Estado Emisso AAC0.00.00.0R$0.07R$0.62R$0.070.00.0R$0.07

Digitalizao*0.00.00.0R$8,886.78R$32,360.90R$6,066.27R$139.16

Custo Social Todas EmissesR$11.53R$11.53R$11.53R$11.53R$7.54R$7.54R$5.88R$5.88R$5.88

Horas de trabalho esperando para ser atendidoR$1,368,176.96R$1,135,446.11R$1,294,788.03R$1,296,265.68R$394,769.09R$572,182.26R$496,755.18R$241,707.44R$9,699.30

Horas perdidas no transitoR$2,736,353.92R$2,270,892.21R$2,589,576.06R$2,592,531.36R$394,769.09R$572,182.26R$248,377.59R$120,853.72R$4,849.65

Custo Zango (despachante)0.00.00.00.00.00.00.00.00.0

TransporteR$1,715,721.60R$1,423,872.40R$1,623,690.40R$1,625,543.40R$648,883.20R$940,497.80R$809,926.92R$394,088.22R$15,814.08

Custo Social emisso RGR$4.50R$4.50R$4.500.00.00.0R$4.50R$4.50R$2.25

FotoR$1,392,484.50R$915,633.00R$1,372,779.000.00.00.0R$623,002.50R$344,047.50R$7,155.00

Custo Total

1 Via RG - Menor29.2533.5427.7534.7542.6435.5522.1024.6855.92

1 Via RG - Maior34.2538.5432.7534.7542.6435.5527.1029.6855.92

2 Via RG31.7536.0430.2534.7542.6435.5524.6027.1855.92

AAC Numeral24.4428.7322.9429.0631.6729.8617.2919.8748.64

AAC Nominal29.4433.7327.9429.0631.6729.8622.2924.8748.64

Benchmarking

Para Todos819,787.79856,376.21721,286.15862,608.02583,121.30666,475.87530,046.27241,360.8360,573.38

1.622.041.511.803.062.412.001.8711.72

Para RG5.4511.285.454.79

Para AAC0.070.620.07

13. Relao dos Custos Agregados por item, nos postos de atendimento da modalidade Tradicional (P.A Frente e Custo Social)

CapitalGrande SPInteriorPesos

Quant. Emitidas

1 Via Menor2809701685822842661

1 Via Maior120415722491218281

2 Via3399201514363551231

A.A.C Numeral2658981867662698571

A.A.C Nominal4692332959476221

Custo PessoalR$5.00R$5.46R$9.15


Salario Mdio (incluindo Benefcios) em reaisR$1,396.98R$1,306.81R$1,200.00

Horas de trabalho / semana303030

Salrio Mdio por h (descontando frias)R$13.03R$12.16R$11.20

Horas de funcionamento1,4401,4401,440

"Tempo 1" (em horas)0.000.000.00

"Tempo 2" (em horas)0.380.450.8250000100001633.3333333333163.3333333333

Custo Total5.00001844185.46428495549.15101545811

rea FsicaR$1.98R$2.22R$5.152.380952381

Valor m2/msR$31.00R$20.00R$16.501.3513513514

rea de Pessoal (em m2)5,6163,64814,9401020150

rea de Arquivos (em m2)000801601200

Outros Custos Estado para todas as emissesR$0.80R$1.07R$1.795.333333333310.666666666780

LimpezaR$230,817.60R$136,617.60R$582,660.0010.666666666721.3333333333160

Folhas de papelR$21,082.52R$12,239.84R$21,573.92

Energia EltricaR$449,280.00R$383,040.00R$1,015,920.00

MaloteR$83,926.44R$91,030.44R$251,677.92

Tinta impresso digitalR$54,076.66R$31,395.19R$55,337.10

Custo Social - todas emissesR$44.44R$28.45R$15.67

Horas de trabalho na filaR$28,580,307.41R$7,595,432.71R$8,097,986.61

Horas perdidas no transitoR$5,716,061.48R$2,531,810.900.0

Custo Zango (despachante)R$5,270,630.00R$3,059,960.00R$5,393,480.00

TransporteR$7,168,056.80R$4,161,545.60R$3,300,809.76

Xerox RGR$105,412.60R$61,199.20R$107,869.60

Custo Social emisso RGR$4.50R$4.50R$4.50

FotoR$3,335,872.50R$1,765,201.50R$3,425,476.50

Custo Total

1 Via RG - Menor56.713353013941.698895024836.2570090985

1 Via RG - Maior56.713353013941.698895024836.2570090985

2 Via RG56.713353013941.698895024836.2570090985

AAC Numeral52.213353013937.198895024831.7570090985

AAC Nomianl52.213353013937.198895024831.7570090985

33271068.8657846

14258960.7742694

38468414.6655527

29400766.1721895

5188377.83188305

120587588.309679

43.9328815394

14. Relao dos Custos Agregados por item, no SERPED

Trad. CapitalTrad. Grande SPTrad. InteriorPoup. SPoup. A. IssaPoup. S. AmaroPoup. ItaqueraPoup. GuarulhosPoup. SBCPoup. CampinasPoup. S.J. C.Poup. RibeiroPesos

Quant. Emitidas

1 Via Menor280970168582284266802265538696040114421529495919647952290228231

1 Via Maior1204157224912182834383237374116049038226932536920551124383531

2 Via33992015143635512319483212435116786218768863011105391699423499520041

A.A.C Numeral26589818676626985716590618301514662010791144366736621073014448216901

A.A.C Nominal469233295947622292773229725874190437829129991893678502981

Custo Pessoal1673381052081694506366056034670346808130522383683948720288651

Custo PessoalR$1.78R$1.78R$1.78R$3.82R$3.82R$3.82R$3.82R$3.82R$3.82R$3.82R$3.82R$3.82


Salario Mdio (inclusive Benefcios) em reaisR$1,500.00R$1,500.00R$1,500.00R$1,500.00R$1,500.00R$1,500.00R$1,500.00R$1,500.00R$1,500.00R$1,500.00R$1,500.00R$1,500.00


Salrio Mdio por h (descontando frias)R$13.64R$13.64R$13.64R$13.64R$13.64R$13.64R$13.64R$13.64R$13.64R$13.64R$13.64R$13.64

Horas funcionamento1,4401,4401,4401,4401,4401,4401,4401,4401,4401,4401,4401,440

"Tempo 1" (em horas)0.010.010.010.020.030.020.020.050.040.040.072.21

"Tempo 2" (em horas)0.130.130.130.280.280.280.280.280.280.280.280.28

Custo Total1.77661108331.77684379341.77648542073.81561134443.8162544173.81513858643.81588241813.81507228763.81513951023.81513455523.81509535423.8150649351

rea FsicaR$4.94R$4.94R$4.94R$3.22R$3.22R$3.22R$3.22R$3.22R$3.22R$3.22R$3.22R$3.22Valor m2

Valor m2/msR$46.30R$46.30R$46.30R$46.30R$46.30R$46.30R$46.30R$46.30R$46.30R$46.30R$46.30R$46.30

rea de Pessoal (m2)467.57293.97473.47115.72101.86121.85123.7655.4869.7471.7836.881.18

rea de Arquivos (m2)1,021.07641.971,033.96252.71222.44266.10270.26121.16152.31156.7580.542.58

rea de Bem-Estar (m2)000000000000

Outros Custos EstadoR$0.34R$0.34R$0.34R$0.22R$0.22R$0.22R$0.22R$0.22R$0.22R$0.22R$0.22R$0.22

LimpezaR$19,216.97R$12,082.01R$19,459.52R$4,756.11R$4,186.36R$5,008.18R$5,086.40R$2,280.33R$2,866.51R$2,950.11R$1,515.74R$48.64

Energia EltricaR$37,405.30R$23,517.30R$37,877.40R$9,257.63R$8,148.63R$9,748.28R$9,900.54R$4,438.60R$5,579.59R$5,742.32R$2,950.34R$94.67

Custo Total

1 Via RG - Menor000000000000

1 Via RG - Maior7.05760389777.05783660787.05747823527.25126945067.25191252327.25079669267.25154052447.25073039397.25079761647.25079266147.25075346047.2507230413

2 Via RG000000000000

AAC Numeral000000000000

AAC Nomianl7.05760389777.05783660787.05747823527.25126945067.25191252327.25079669267.25154052447.25073039397.25079761647.25079266147.25075346047.2507230413

0

2219561.46885401

0

0

899874.412964171

1.136483522

15. Relao dos Custos Agregados por item, no SECIC

Trad. CapitalTrad. Grande SPTrad. InteriorPesos

Quant. Emitidas

1 Via Menor2809701685822842661

1 Via Maior120415722491218281

2 Via3399201514363551231

A.A.C Numeral2658981867662698571

A.A.C Nominal4692332959476221

10541266119921078696



Salario Mdio (inclusive Benefcios) em reaisR$1,500.00R$1,500.00R$1,500.00


Salrio Mdio por h (descontando frias)R$13.64R$13.64R$13.64

Horas funcionamento1,4401,4401,440

"Tempo 1" (em horas)0.000.000.00

"Tempo 2" (em horas)0.040.040.04

Custo Total0.54370391810.54369694670.5437474338

rea Fsica para todas as emissesR$0.05R$0.05R$0.05

Valor m2/msR$46.30R$46.30R$46.30

rea de Pessoal (em m2)99.7956.99102.17

rea de Arquivos no SECIC (m2)2.252.252.25

rea Fisica somente 2 ViaR$0.32R$0.32R$0.32

Valor m2/msR$46.30R$46.30R$46.30

rea do Arquivo Civil (m2)197.7288.09206.56

Outros Custos Estado para todas as emissesR$0.04R$0.04R$0.04

LimpezaR$4,101.38R$2,342.34R$4,199.13

Fita para Impressora MatricialR$28,145.16R$16,340.19R$28,801.18

Manuteno de equipamentosR$1,540.01R$894.08R$1,575.91131.5

Energia EltricaR$7,983.22R$4,559.30R$8,173.48

Custo Obsolescencia (implantao de novos equipamentos)R$3,080.02R$1,788.16R$3,151.81

Licenas SoftwareR$960.11R$557.41R$982.49

Outros custos Estado para a emisso de RGR$0.31R$0.31R$0.31

Papel EspecialR$229,804.55R$121,602.77R$235,977.27

Custo Total

1 Via RG - Menor0.95094414470.95075038990.9509934761

1 Via RG - Maior0.95094414470.95075038990.9509934761

2 Via RG1.27411933281.27392557791.2741686642

AAC Numeral0.64094414470.64075038990.6409934761

AAC Nomianl0.64094414470.64075038990.6409934761

16. Relao dos Custos Agregados por item, na Retaguarda do Poupatempo no Prdio do IIRGD

Poup. SPoup. A. IssaPoup. S. AmaroPoup. ItaqueraPoup. GuarulhosPoup. SBCPoup. CampinasPoup. S.J.CPoup. RibeiroPesos

Quant. Emitidas

1 Via Menor802265538696040114421529495919647952290228231

1 Via Maior34383237374116049038226932536920551124383531

2 Via19483212435116786218768863011105391699423499520041

A.A.C Numeral16590618301514662010791144366736621073014448216901

A.A.C Nominal292773229725874190437829129991893678502981

25849218038523489625576993533143759109429552832655



Salario Mdio (incluse Benefcios) em reaisR$604.39R$604.39R$604.39R$604.39R$604.39R$604.39R$604.39R$604.39R$604.39

Horas de trabalho / semana35.7535.7535.7535.7535.7535.7535.7535.7535.75

Salrio Mdio por h (descontando frias)R$4.61R$4.61R$4.61R$4.61R$4.61R$4.61R$4.61R$4.61R$4.61

Horas funcionamento3,1683,1683,1683,1683,1683,1683,1683,1683,168

"Tempo 1" (em horas)0.010.020.010.010.030.020.030.061.19

"Tempo 2" (em horas)0.290.290.290.290.290.290.290.290.29

Custo Total1.34660063841.34660063841.34660063841.34660063841.34660063841.34660063841.34660063841.34660063841.3466006384


Valor m2/msR$46.30R$46.30R$46.30R$46.30R$46.30R$46.30R$46.30R$46.30R$46.30

Pessoal45.3431.6441.2044.8616.4025.2119.199.700.47

rea Fsica 2 ViaR$0.32R$0.32R$0.32R$0.32R$0.32R$0.32R$0.32R$0.32R$0.32


Arquivos Civil113.3372.3397.64109.1736.6561.3040.6820.361.17

Outros Custos EstadoR$0.13R$0.13R$0.13R$0.13R$0.13R$0.13R$0.13R$0.13R$0.13

LimpezaR$1,863.30R$1,300.28R$1,693.21R$1,843.67R$674.22R$1,036.27R$788.80R$398.50R$19.14

Manuteno de equipamentosR$2,818.96R$1,967.17R$2,561.64R$2,789.26R$1,020.02R$1,567.75R$1,193.37R$602.88R$28.95

Energia EltricaR$3,626.87R$2,530.96R$3,295.80R$3,588.66R$1,312.35R$2,017.06R$1,535.38R$775.67R$37.25

TelecomunicaaoR$8,578.94R$5,986.69R$7,795.82R$8,488.56R$3,104.21R$4,771.13R$3,631.77R$1,834.75R$88.12

Custo Obsolescencia (implantao de novos equipamentos)R$5,637.92R$3,934.34R$5,123.27R$5,578.53R$2,040.03R$3,135.50R$2,386.73R$1,205.77R$57.91

Licenas SoftwareR$10,207.54R$7,123.19R$9,275.76R$10,100.01R$3,693.51R$5,676.87R$4,321.22R$2,183.06R$104.84

Custo Total

1 Via RG - Menor000000000

1 Via RG - Maior1.57067767021.57067767021.57067767021.57067767021.57067767021.57067767021.57067767021.57067767021.5706776702

2 Via RG1.89385285831.89385285831.89385285831.89385285831.89385285831.89385285831.89385285831.89385285831.8938528583

AAC Numeral000000000

AAC Nomianl1.57067767021.57067767021.57067767021.57067767021.57067767021.57067767021.57067767021.57067767021.5706776702

17. Relao dos Custos Agregados por item, na Superintendncia do Poupatempo e Gerncia nos Postos de Atendimento

Poup. SPoup. A. IssaPoup. S. AmaroPoup. ItaqueraPoup. GuarulhosPoup. SBCPoup. CampinasPoup. S.J.C.Poup. RibeiroPesos

Quant. Emitidas

1 Via Menor802265538696040114421529495919647952290228231

1 Via Maior34383237374116049038226932536920551124383531

2 Via19483212435116786218768863011105391699423499520041

A.A.C Numeral16590618301514662010791144366736621073014448216901

A.A.C Nominal292773229725874190437829129991893678502981

5046244187864775564781011908482766172646821287875168


Quant. Funcionrios

Salario Mdio

Horas de trabalho / semanaR$12.32R$10.22R$11.66R$11.67R$4.66R$6.75R$6.46R$3.14R$0.13

Salrio Mdio por h (descontando frias)

Horas funcionamento

Produtividade 1

Produtividade 2

Custo TotalR$1.10R$0.69R$1.71R$1.07R$4.34R$3.13R$1.41R$2.20R$12.49



rea de Pessoal (m2)22.2418.4621.0521.078.4112.1911.675.680.23

Outros Custos EstadoR$0.06R$0.06R$0.06R$0.06R$0.06R$0.06R$0.06R$0.06R$0.06

Estagiarios na Adm, conduo e estadiaR$7,120.11R$5,908.96R$6,738.19R$6,745.88R$2,692.81R$3,902.99R$3,734.59R$1,817.15R$72.92

TreinamentoR$2,543.11R$2,110.52R$2,406.70R$2,409.45R$961.80R$1,394.04R$1,333.90R$649.04R$26.04

Limpeza e SeguranaR$2,859.29R$2,372.91R$2,705.91R$2,709.00R$1,081.38R$1,567.36R$1,499.73R$729.73R$29.28

Copa e Servios MdicosR$117.72R$97.70R$111.41R$111.53R$44.52R$64.53R$61.75R$30.04R$1.21

Material Process. Dados e outras desp. Adm.R$2,760.98R$2,291.33R$2,612.88R$2,615.86R$1,044.20R$1,513.47R$1,448.17R$704.64R$28.28

Manuteno Predial e de equipamentosR$2,550.39R$2,116.56R$2,413.59R$2,416.34R$964.55R$1,398.03R$1,337.71R$650.89R$26.12

Energia EltricaR$1,779.40R$1,476.72R$1,683.96R$1,685.88R$672.97R$975.41R$933.32R$454.13R$18.22

TelecomunicaaoR$3,026.86R$2,511.98R$2,864.50R$2,867.77R$1,144.75R$1,659.22R$1,587.63R$772.50R$31.00

despesas com transporte (incluido Malote)R$1,923.41R$1,596.23R$1,820.24R$1,822.31R$727.43R$1,054.34R$1,008.85R$490.88R$19.70

Custo Obsolescencia (implantao de novos equipamentos)R$1,925.10R$1,597.64R$1,821.84R$1,823.92R$728.07R$1,055.27R$1,009.74R$491.31R$19.72

Licenas SoftwareR$1,384.74R$1,149.19R$1,310.46R$1,311.95R$523.70R$759.06R$726.31R$353.40R$14.18

Custo Total

1 Via RG - Menor1.18411941560.76840025941.78678547911.14997718364.41587259833.20554174621.48591244162.277638555612.5748020359

1 Via RG - Maior1.18411941560.76840025941.78678547911.14997718364.41587259833.20554174621.48591244162.277638555612.5748020359

2 Via RG1.18411941560.76840025941.78678547911.14997718364.41587259833.20554174621.48591244162.277638555612.5748020359

AAC Numeral1.18411941560.76840025941.78678547911.14997718364.41587259833.20554174621.48591244162.277638555612.5748020359

AAC Nomianl1.18411941560.76840025941.78678547911.14997718364.41587259833.20554174621.48591244162.277638555612.5748020359

1.09874357590.68302441981.70140963941.06460134394.33049675863.12016590651.40053660192.192262715912.4894261963

1001665.58471096

429286.806645291

1641743.44406642

1415949.99296827

249872.194687279

4738518.02307822

1.7293855086

18. Relao dos Custos Agregados por item, na Superintendncia do Tradicional

Trad. CapitalTrad. Grande SPTrad. InteriorPesos

Quant. Emitidas

1 Via Menor2809701685822842661

1 Via Maior120415722491218281

2 Via3399201514363551231

A.A.C Numeral2658981867662698571

A.A.C Nominal4692332959476221

10541266119921078696


Quant. Funcionrios

Salario Mdio

Horas de trabalho / semana

Salrio Mdio por h (descontando frias)

Horas funcionamento

Produtividade 1

Produtividade 2

Custo Total0.06074291370.06074291370.0607429137

rea FsicaR$0.02R$0.02R$0.02

Valor m2/msR$46.30R$46.30R$46.30

rea de Pessoal (em m2)32.2618.7333.01

Outros Custos EstadoR$0.01R$0.01R$0.01

LimpezaR$1,325.87R$769.76R$1,356.77

Manuteno de equipamentosR$787.29R$457.07R$805.64

Energia EltricaR$2,580.77R$1,498.31R$2,640.92

TelecomunicaaoR$967.79R$561.87R$990.35

Custo Obsolescencia (implantao de novos equipamentos)R$1,574.58R$914.15R$1,611.28

Licenas SoftwareR$806.49R$468.22R$825.29

Custo Total

1 Via RG - Menor0.08537583970.08537583970.085375839789996.892372597952249.330874004692094.5767533975

1 Via RG - Maior0.08537583970.08537583970.0853758397

2 Via RG0.08537583970.08537583970.0853758397

AAC Numeral0.08537583970.08537583970.0853758397

AAC Nomianl0.08537583970.08537583970.0853758397

62650.3279181759

26850.0185708758

72268.8553917315

61685.8370573744

10885.7610618424

234340.8

0.0853758397


Costo para el Estado por Etapa del Proceso 83%9%7%38%40%6%5%10%Valores en US$


Grf1

7.2591484424Tradicional0.51658341910.433901349800.0388071999

3.09116508624.0983123340.461285871400.39778069690.7860843221

P. A. Frente

P. A. Ret.

Serped

Secic

Ret. IIRGD

Superint.

Quant. de Func.

TAB. 3: Quantidade de funcionrios por etapas do processo

P. A FrenteP. A Retag.SERPEDSECICRet. IIRGDSuperint.Total




Poup. S107711202412226


Poup. Santo Amaro113461302212206

Poup. Itaquera99701302312217

Poup. Guarulhos2644609590


Poup. Campinas623080106116


Total por subprocesso172239811476123742507

TAB.1: Quantidade de Emisses (Processos) por Tipo de Documento

Quantidade de Processos (Ano)RG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Total Tradicional733,818314,492846,479722,521127,504

Tradicional Capital (1996)280,970120,415339,920265,89846,923

Tradicional Grande SP (1996)168,58272,249151,436186,76632,959

Tradicional Interior (1998)284,266121,828355,123269,85747,622

Total Poupatempo536,015229,722950,076874,953154,403

Poup. S (2003)80,22634,383194,832165,90629,277

Poup. Alfredo Issa (2003)55,38623,737124,351183,01532,297

Poup. Santo Amaro (2003)96,04041,160167,862146,62025,874

Poup. Itaquera (2003)114,42149,038187,688107,91119,043

Poup. Guarulhos (2003)52,94922,69363,01144,3667,829

Poup. So B. do Campo (2003)59,19625,369105,39173,66212,999

Poup. Campinas (2003)47,95220,55169,942107,30118,936

Poup. So J. dos Campos (2003)29,02212,43834,99544,4827,850

Poup. Ribeiro (jan/04)8233532,0041,690298

TAB. 2: Horas de Funcionamento da Repartio no Ano, por etapa do processo


Tradicional Capital1,440N/E1,4401,440N/E1,440

Tradicional Grande SP1,440N/E1,4401,440N/E1,440

Tradicional Interior1,440N/E1,4401,440N/E1,440

Poup. S3,1683,1681,440N/E3,1681,440

Poup. Alfredo Issa3,1683,1681,440N/E3,1681,440

Poup. Santo Amaro3,1683,1681,440N/E3,1681,440

Poup. Itaquera3,1683,1681,440N/E3,1681,440

Poup. Guarulhos3,1683,1681,440N/E3,1681,440

Poup. So Bernardo do Campo3,1683,1681,440N/E3,1681,440

Poup. Campinas3,1683,1681,440N/E3,1681,440

Poup. So Jos dos Campos3,1683,1681,440N/E3,1681,440

TAB. 4: Remunerao Mdia Mensal dos Funcionrios, por etapas do processo


Tradicional CapitalR$1,396.98N/ER$1,500.00R$1,500.00N/EN/D

Tradicional Grande SPR$1,306.81N/ER$1,500.00R$1,500.00N/EN/D

Tradicional InteriorR$1,200.00N/ER$1,500.00R$1,500.00N/EN/D

Poup. SR$1,220.00R$1,220.00R$1,500.00N/ER$604.39N/D

Poup. Alfredo IssaR$1,274.00R$1,274.00R$1,500.00N/ER$604.39N/D

Poup. Santo AmaroR$1,068.00R$1,068.00R$1,500.00N/ER$604.39N/D

Poup. ItaqueraR$1,080.00R$1,080.00R$1,500.00N/ER$604.39N/D

Poup. GuarulhosR$1,531.00R$1,531.00R$1,500.00N/ER$604.39N/D

Poup. So Bernardo do CampoR$1,101.00R$1,101.00R$1,500.00N/ER$604.39N/D

Poup. CampinasR$939.00R$939.00R$1,500.00N/ER$604.39N/D

Poup. So Jos dos CamposR$1,192.00R$1,192.00R$1,500.00N/ER$604.39N/D

TAB.5: Custo de Pessoal para cada Documento Emitido (Processo), por etapas do processo


Tradicional CapitalR$5.00N/ER$1.78R$0.54N/EN/D

Tradicional Grande SPR$5.46N/ER$1.78R$0.54N/EN/D

Tradicional InteriorR$9.15N/ER$1.78R$0.54N/EN/D

Poup. SR$6.40R$4.19R$3.82N/ER$1.35N/D

Poup. Alfredo IssaR$8.10R$5.12R$3.82N/ER$1.35N/D

Poup. Santo AmaroR$5.93R$3.03R$3.82N/ER$1.35N/D

Poup. ItaqueraR$5.88R$3.77R$3.82N/ER$1.35N/D

Poup. GuarulhosR$5.10R$8.43R$3.82N/ER$1.35N/D

Poup. So Bernardo do CampoR$8.78R$5.07R$3.82N/ER$1.35N/D

Poup. CampinasR$6.21R$2.10R$3.82N/ER$1.35N/D

Poup. So Jos dos CamposR$7.51R$3.98R$3.82N/ER$1.35N/D

TAB.6: Custo mensal do Metro Quadrado, por etapa do processo





Poup. SN/ER$46.30R$46.30N/ER$46.30R$46.30








TAB.7: rea Fsica Total (em m2) contabilizada, por etapas do Processo


Tradicional Capital5616N/E1489102N/E32

Tradicional Grande SP3648N/E93659N/E19

Tradicional Interior14940N/E1507104N/E33

Poup. SN/E592368N/E4522

Poup. Alfredo IssaN/E1108324N/E3218

Poup. Santo AmaroN/E877388N/E4121

Poup. ItaqueraN/E957394N/E4521

Poup. GuarulhosN/E1047177N/E168

Poup. So Bernardo do CampoN/E748222N/E2512

Poup. CampinasN/E357229N/E1912

Poup. So Jos dos CamposN/E206117N/E106

TAB.8: Custo de rea Fsica Total para cada Documento Emitido (Processo), por etapas do Processo





Poup. SN/ER$0.65R$3.22N/ER$0.10R$0.02








TAB.9: Custo Horas de Trabalho Perdidas Aguardando Atendimento, por Posto de Atendimento


Tradicional CapitalR$28.58R$27.11

Tradicional Grande SPR$7.60R$12.41

Tradicional InteriorR$8.10R$7.51

Poup. SR$1.37R$2.71

Poup. Alfredo IssaR$1.14R$2.71

Poup. Santo AmaroR$1.29R$2.71

Poup. ItaqueraR$1.30R$2.71

Poup. GuarulhosR$0.39R$2.07

Poup. So Bernardo do CampoR$0.57R$2.07

Poup. CampinasR$0.50R$1.88

Poup. So Jos dos CamposR$0.24R$1.88

Poup. Ribeiro PretoR$0.01R$1.88

TAB.10: Custo Horas de Trabalho Perdidas no Trnsito, por Posto de Atendimento


Tradicional CapitalR$5.72R$5.425.00001844180.0000057161

Tradicional Grande SPR$2.53R$4.145.46428495540.0000025318

Tradicional Interior0.00.09.15101545810

Poup. SR$2.74R$5.425046240.0000027364

Poup. Alfredo IssaR$2.27R$5.424187860.0000022709

Poup. Santo AmaroR$2.59R$5.424775560.0000025896

Poup. ItaqueraR$2.59R$5.424781010.0000025925

Poup. GuarulhosR$0.39R$2.071908480.0000003948

Poup. So Bernardo do CampoR$0.57R$2.072766170.0000005722

Poup. CampinasR$0.25R$0.942646820.0000002484

Poup. So Jos dos CamposR$0.12R$0.941287870.0000001209

Poup. Ribeiro PretoR$0.00R$0.9451680.0000000048

TAB.11: Custo Zango, por Posto de Atendimento





TAB.12: Custo Foto 3X4, por Posto de Atendimento





Poup. SR$1.39



Poup. Itaquera*0.0

Poup. Guarulhos*0.0

Poup. So Bernardo do Campo*0.0



Poup. Ribeiro Preto**R$0.01

* Posto digitalizado - o cidado no precisa levar fotos

**Posto digitalizado - o cidado precisa levar somente 1 foto

TAB.13: Custo Transporte, por Posto de Atendimento





Poup. SR$1.72



Poup. ItaqueraR$1.63

Poup. GuarulhosR$0.65

Poup. So Bernardo do CampoR$0.94



Poup. Ribeiro PretoR$0.02

TAB.15: Tamanho e Custo da rea Fsica de Bem-Estar da Populao, por Posto de Atendimento

rea (m2)Custo por doc.

Poup. S348R$0.38

Poup. Alfredo Issa280R$0.37

Poup. Santo Amaro316R$0.18

Poup. Itaquera381R$0.22

Poup. Guarulhos446R$0.28

Poup. So Bernardo do Campo545R$0.47

Poup. Campinas131R$0.26

Poup. So Jos dos Campos75R$0.13

Poup. Ribeiro Preto208R$0.92

TAB.14: Remunerao anual da Administrao dos Postos do Poupatempo, em 2003, por Posto de Atendimento

Valores (milhares de R$)

Poup. SR$1,457.00


Poup. Santo AmaroR$2,339.00

Poup. ItaqueraR$1,326.00

Poup. GuarulhosR$2,607.00

Poup. So Bernardo do CampoR$2,663.00

Poup. CampinasR$1,031.00


Poup. Ribeiro Preto*R$211.00

*Valores para Jan/04

TAB.23: Custos Poupatempo Ribeiro Preto

RG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Custo TotalR$68.49R$77.31R$71.05R$61.21R$70.04

Custo para o EstadoR$55.37R$64.19R$50.42R$50.34R$59.16

Custo para a Sociedade CivilR$13.13R$13.13R$20.63R$10.88R$10.88

TAB.16: Custo Mdio Ponderado da Emisso de RG e AAC, por tipo de Documento

Mdia PonderadaRG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Custo TotalR$40.78R$40.99R$50.01R$43.85R$33.52R$43.58



Custo EstadoR$14.76R$15.11R$22.91R$11.62R$13.96R$21.98



Custo SocialR$26.02R$25.88R$27.10R$32.23R$19.57R$21.60



Digitalizao

TAB.21: Custo Mdio Ponderado da Emisso de RG e AAC (Processos), por Regio Geogrfica, com digitalizao dos "fiches"


Custo TotalR$42.05R$43.37R$43.30R$38.50






Custo SocialR$25.10R$28.97R$25.28R$17.27



TAB.22: Custo Mdio Ponderado da Emisso de RG e AAC (Processos), por Regio Geogrfica, com digitalizao da coleta


Custo Total

Tradicional


Custo para o Estado

Tradicional


Custo para a Populao

Tradicional


Tabelinha mdias

TAB.18: Custo Mdio Ponderado da Emisso de RG e AAC (Processos), por Regio GeogrficaCusto Mdio Ponderado da Emisso de RG e AACTAB.20: Custo Mdio da Emisso de Documentos (Processo) para o Estado, subtraindo Variveis de Excelncia

TotalCapitalGrande SPInteriorTotalCapitalGrande SPInteriorTotalCapitalGrande SPInterior

Custo TotalR$40.49R$42.21R$42.11R$35.88Custo Total42.6742.4442.4543.27Custo para o EstadoR$12.14R$9.81R$11.52R$17.23

TradicionalR$47.08R$57.55R$42.30R$39.56Tradicional51.3858.1142.8749.63TradicionalR$12.67R$7.53R$9.11R$19.72

Poupatempo (exceto Ribeiro)R$33.89R$33.60R$41.85R$25.78Poupatempo33.9433.6641.9025.84Poupatempo (exceto Ribeiro)R$11.61R$11.09R$14.68R$10.40




Custo SocialR$26.02R$29.89R$25.42R$18.76Custo para a Populao28.6432.4030.5819.72

TradicionalR$34.98R$50.02R$33.19R$21.31Tradicional34.9850.0233.1921.31

Poupatempo (exceto Ribeiro)R$17.05R$18.60R$15.24R$11.76Poupatempo22.2822.5127.1715.34

BenchmarkingTotalCapitalGrande SPInterior

5.233.9111.933.62

TAB.17: Custo Mdio Ponderado da Emisso de RG e AAC (em reais), por Etapas do Processo

Total*P. A. FrenteP. A. Ret.Custo SocialSerpedSecicSuperint.

Custo TotalR$40.49R$11.39R$2.92R$26.02R$1.08R$0.48R$0.91

TradicionalR$47.08R$15.97R$(3.16)R$34.98R$1.14R$0.95R$0.09

Poupatempo (exceto Ribeiro)R$33.89R$6.80R$9.02R$17.05R$1.010.0R$1.73

Custo EstadoR$14.47R$11.39R$2.920.0R$0.49R$0.22R$0.41

TradicionalR$12.10R$7.26R$(1.44)0.0R$0.52R$0.43R$0.04

Poupatempo (exceto Ribeiro)R$16.84R$3.09R$4.100.0R$0.460.0R$0.79

Custo SocialR$26.020.00.0R$26.02R$0.59R$0.26R$0.49

TradicionalR$34.980.00.0R$34.98R$0.62R$0.52R$0.05

Poupatempo (exceto Ribeiro)R$17.050.00.0R$17.05R$0.550.0R$0.94

*Subtrai-se do total a receita referente taxa cobrada pela emisso de RG 2 Via

TAB.22: Custo Mdio Processual por Postos de Emisso de Documento

Custo Total de EmissoCusto TotalCusto EstadoCusto Social

Tradicional CapitalR$57.55R$7.53R$50.02

Tradicional Grande SPR$42.30R$9.11R$33.19

Tradicional InteriorR$39.56R$18.25R$21.31

Poup. SR$32.02R$13.23R$18.78

Poup. Alfredo IssaR$34.99R$17.63R$17.36P. A. FrenteP. A. Ret.SerpedSecicRet. IIRGDSuperint.

Poup. Santo AmaroR$31.28R$12.66R$18.63Tradicional7.260.520.433901349800.0388071999

Poup. ItaqueraR$36.39R$16.92R$19.48Poupatempo3.094.100.4600.39778069690.7860843221

Poup. GuarulhosR$46.09R$31.08R$15.01

Poup. So Bernardo do CampoR$38.92R$23.53R$15.39

Poup. CampinasR$24.52R$12.90R$11.62269.00

Poup. So Jos dos CamposR$28.37R$16.32R$12.05

TAB.24: Agregados de Custo e Benefcios (em milhes de R$)

Custo EstadoCusto SocialResultado

Total PonderadoR$21.43R$(71.06)R$(49.63)

CapitalR$14.89R$(58.86)R$(43.97)

Grande SPR$8.63R$(8.91)R$(0.28)

InteriorR$(2.09)R$(3.29)R$(5.38)

Tabelinha mdias

0000

0000

0000

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custos Mdios de Emisso

Resultado Final

58.110804163833.65548794377.52837895711.0917119034

42.872786141.90457822969.113088879314.6803126542

49.634757303825.835561643819.7245365110.398912052

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custo Mdio de Emisso

Resum

000010

00000

7%

9%

38%

40%

10%

5%

6%

83%

P. A. Frente

P. A. Ret.

Serped

Secic

#REF!

Superint.

Custo do Estado Por Subprocessos

Posto Atendimento Poupa

12.095682866334.9844126715

16.841095639117.0462118083

Custo para o Estado

Custo Social

Modalidade

Custo Mdio por Documento

Custo Mdio de Emisso de C.I. e AAC


000000

000000

P. A. Frente

P. A. Ret.

Serped

Secic

Ret. IIRGD

Superint.

SERPED


Tradicional Capital57.7564.8158.0752.9460.0057.546821529716225925.62232487803753.1157739619740122.555501214076553.17089482815246.32732642

Tradicional Grande SP42.7449.7943.0637.9344.9842.30130035277204355.353099533597458.295617116520561.036452897083104.519588491482578.20067454

Tradicional Interior37.2944.3545.1232.4839.5439.562997504710601239.50832535403176.1638930416023149.768765867.048753351883014.67536161

Poup. S30.4444.2634.8325.6339.4532.0157356782441764.016571571521723.344700826785983.201875214251518.489728551154919.5478898244.8275862069

Poup. Alfredo Issa34.3048.1338.7029.4943.3234.98512931011899959.112032791142379.914858164812111.6896385397837.034788231398994.6119595532.0689655172

Poup. Santo Amaro29.5343.3633.9324.7238.5531.28075071542836404.692830071784493.895987845695126.15703073624970.79523891997314.647579917

Poup. Itaquera35.9044.7337.8030.2139.0436.39341949894108238.910523322193313.142303147094313.844870483260486.44997065743377.908181792

Poup. Guarulhos47.0655.8848.9536.0944.9146.09166329352491556.169340041268020.889072533084364.928227781600981.44242498351578.32716956


Poup. Campinas23.5937.4127.9818.7832.6024.51529727961131011.26713413768767.5207468141956989.323706232014718.02530947617271.777660536


Poup. Ribeiro68.4977.3171.0561.2170.0456368.600040031827291.4949300648142379.251004359103451.11511523820870.4533317635

BenchmarkingSAlfredo IssaSanto AmaroItaqueraGuarulhosSo BernardoCampinasSo J CamposRibeiro

Para Todos

Infraestrutura1.622.041.511.803.062.412.001.8711.72

Diferena no custo de superviso1.100.681.701.064.333.121.402.1912.49

Total2.722.733.212.877.395.533.404.0724.21

Para RG5.4511.285.454.15

Para AAC0.070.620.07

1374240.169480151142417.279051281533804.533035993294232.913616353005954.688660682570893.27468011900743.095931158523695.7707082871424438.866639457344694.895183775576847.9633407914345981.725164

1922637.931596366.741041326.473.62020608143.908692396411.92997970625.2259011103





Poup. S14.4023.228.8014.0922.9113.2307453165


Poup. Santo Amaro13.5022.327.8913.1922.0112.6554512845

Poup. Itaquera19.3728.1913.7613.6822.5016.9153062177

Poup. Guarulhos34.5243.3428.9123.5532.3731.0784387588


Poup. Campinas13.2122.037.6012.9021.7212.8978953165


Poup. Ribeiro55.3764.1950.4250.3459.16





Poup. S16.0321.0326.0311.5316.5318.7849903615


Poup. Santo Amaro16.0321.0326.0311.5316.5318.6252994309

Poup. Itaquera16.5316.5324.0316.5316.5319.4781132812

Poup. Guarulhos12.5412.5420.0412.5412.5415.0132245347


Poup. Campinas10.3815.3820.385.8810.8811.6174019631


Poup. Ribeiro13.1313.1320.6310.8810.88


Total Tradicional733818314492846479722521127504

Tradicional Capital28097012041533992026589846923-2639557-959338-5923189-5458560-816873

Tradicional Grande SP1685827224915143618676632959-1822284-662298-3780459-6021472-901135

Tradicional Interior28426612182835512326985747622-3159862-1148427-5103260-4824021-721924

Poup. S802263438319483216590629277-3707414-1588906-6081376-3010881-531329

Poup. Alfredo Issa553862373712435118301532297-1080742-463187-1286118-705907-124567

Poup. Santo Amaro960404116016786214662025874-1208250-517807-2151136-1172036-206827

Poup. Itaquera1144214903818768810791119043-469546-98480-510017-1050691-90741

Poup. Guarulhos529492269363011443667829-284183-59603-255184-435568-37617


Poup. Campinas47952205516994210730118936


Poup. Ribeiro823353200416902981

535192229369948072873263154105

MdiasRG 1 Via MenorRG 1 Via MaiorRG 2 ViaAAC numeralAAC Nominal

Custo Total40.9950.0142.9633.5243.58150



Custo Estado15.1122.9110.7313.9621.98


Mdia Poupatempo (exceto Ribeiro)19.0127.8312.7715.6924.5124.60

Custo Populao25.8827.1032.2319.5721.60




Capital43.8853.7543.4935.2146.34

Tradicional57.7564.8158.0752.9460.00

Poupatempo32.6144.7836.1427.4040.33

Grande SP42.7150.4743.4336.4844.22

Tradicional42.7449.7943.0637.9344.98

Poupatempo42.6851.5043.7634.2043.02

Interior34.6443.1441.4727.9037.40

Tradicional37.2944.3545.1232.4839.54



Capital13.0121.047.6412.9921.28

Tradicional8.8115.871.648.5015.56

Poupatempo16.4125.2410.6714.9723.79

Grande SP17.9225.6813.7314.2021.94

Tradicional9.7916.842.619.4816.53

Poupatempo30.1438.9623.7221.6730.49

Interior16.5624.0015.4615.7623.45

Tradicional17.1324.1817.4516.8223.87

Poupatempo (exceto Ribeiro)14.4823.308.7313.8922.71


Capital30.8732.7135.8522.2225.07

Tradicional48.9448.9456.4444.4444.44

Poupatempo16.2019.5525.4812.4316.53

Grande SP24.7924.7929.7022.2922.29

Tradicional32.9532.9540.4528.4528.45

Poupatempo12.5412.5420.0412.5412.54

Interior18.0819.1526.0012.1413.94

Tradicional20.1720.1727.6715.6715.67


TAB.19: Custos das Variveis de Excelncia para cada Documento Emitido (Processo), por Posto do Poupatempo

Item de BenchmarkSAlf. IssaS.AmaroItaqueraGuarulhosSBCCampinasS.J.CRibeiro

Para Todos os documentos

InfraestruturaR$1.62R$2.04R$1.51R$1.80R$3.06R$2.41R$2.00R$1.87R$11.72

Diferena no custo de supervisoR$1.10R$0.68R$1.70R$1.06R$4.33R$3.12R$1.40R$2.19R$12.49

TotalR$2.72R$2.73R$3.21R$2.87R$7.39R$5.53R$3.40R$4.07R$24.21

Para RGR$5.45R$11.28R$5.45R$4.15

Para AACR$0.07R$0.62R$0.07

SERPED

0000

0000

0000

0000

0000

Mdia Tradicional

Mdia Poupatempo (exceto Ribeiro)

Custo Estado Tradicional

Custo Estado Poupatempo

Custos de Emisso

SECIC

0000

0000

0000

0000

0000

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custo Capital

Retaguarda Poupa

0000

0000

0000

0000

0000

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custo Grande SP

Superientendencia Poupa

0000

0000

0000

0000

0000

Tradicional Total

Poupatempo Total

Tradicional Estado

Poupatempo Estado

Custo Interior

Superintendencia Trad

0

0

0

0

0

Custos para o Estado por processo

00

00

00

00

00

00

00

00

Infraestrutura

Diferena no custo de superviso

Custos de Benchmark (sem incluir custos de digitalizao)

Primeira Via RG - Menorcusto pessoal

Posto de AtendimentoP.A. FrenteP. A. Ret.Custo SocialSerpedSECICRet. IIRGDSuperint.Totalcusto pessao retcusto anual pessoal pa frenteCusto anual pessoal pa ret

Tradicional Capital7.78-0.0048.940.000.950.000.0957.7526231359.2


Tradicional Interior28.07-11.9820.170.000.950.000.0937.2995752159.44

Poup. S6.576.6516.030.000.000.001.1830.444.026325017.843873193.71759037

Poup. Alfredo Issa8.209.3016.030.000.000.000.7734.305.025449982.43336880.58829771

Poup. Santo Amaro6.005.7116.030.000.000.001.7929.532.9669148803415943.19285435

Poup. Itaquera5.9612.2616.530.000.000.001.1535.903.698183389.925071815.76472647

Poup. Guarulhos5.3024.8012.540.000.000.004.4247.068.233367556.45231667.15305164


Poup. Campinas6.445.2910.380.000.000.001.4923.591.873705730.561074548.95428557


Poup. Ribeiro10.6032.1913.130.000.000.0012.5768.4911.17104685.6110276.473539587

Primeira Via RG - Maior

Posto de AtendimentoP.A. FrenteP. A. Ret.Custo SocialSerpedSECICRet. IIRGDSuperint.Totalcusto pessoal anual PA FrenteCusto anual pessoal pa ret




Poup. S6.576.6521.037.250.001.571.1844.264.02321121752710755.725813459.74501589


Poup. Santo Amaro6.005.7121.037.250.001.571.7943.362.963993468729635204333168.75571699

Poup. Itaquera5.9612.2616.537.250.001.571.1544.733.69382642813507197.761524058.00891961

Poup. Guarulhos5.3024.8012.547.250.001.574.4255.888.23381485491443274.82345352.75854099


Poup. Campinas6.445.2915.387.250.001.571.4937.411.86740378281588181.281098884.96038237


Poup. Ribeiro10.6032.1913.137.250.001.5712.5777.3111.166107081844901.63399275.6466899

Segunda Via RG

Posto de AtendimentoP.A. FrenteP. A. Ret.Custo SocialSerpedSECICRet. IIRGDSuperint.Total*custo pessoal anual PA Frente




Poup. S6.576.6526.030.000.001.891.1834.834.023211217515360554.889406203.45505905


Poup. Santo Amaro6.005.7126.030.000.001.891.7933.932.9639934687120860645970502.45979713

Poup. Itaquera5.9612.2624.030.000.001.891.1537.803.693826428113423445.768319442.73559908

Poup. Guarulhos5.3024.8020.040.000.001.894.4248.958.23381485494007499.66225850.89389671


Poup. Campinas6.445.2920.380.000.001.891.4927.981.86740378285405117.761567319.46447783


Poup. Ribeiro10.6032.8520.630.000.001.8912.5771.0511.1661070818254908.8268522.54310247

AAC Numeral





Poup. S6.576.3411.530.000.000.001.1825.634.023211217513080029.048009698.56294154

Poup. Alfredo Issa8.208.9911.530.000.000.000.7729.495.02064388761800867611026237.6930507

Poup. Santo Amaro6.005.4011.530.000.000.001.7924.722.9639934687105566405214968.66864124

Poup. Itaquera5.966.5716.530.000.000.001.1530.213.69382642817717794.724783254.04416495

Poup. Guarulhos5.3013.8312.540.000.000.004.4236.098.23381485492821677.64383617.15825208


Poup. Campinas6.444.985.880.000.000.001.4918.781.86740378288292221.282404491.51951525


Poup. Ribeiro10.6027.1610.880.000.000.0012.5761.2111.1661070818214968226448.651618351

AAC Nominal





Poup. S6.576.3416.537.250.001.571.1839.454.02321121752308198.681413450.65776548


Poup. Santo Amaro6.005.4016.537.250.001.571.7938.552.96399346871862928920284.404122381

Poup. Itaquera5.966.5716.537.250.001.571.1539.043.69382642811361955.36844098.440038858

Poup. Guarulhos5.3013.8312.547.250.001.574.4244.918.2338148549497924.4773550.437992055


Poup. Campinas6.444.9810.887.250.001.571.4932.601.86740378281463374.08424333.896362018

Poup. So Jos dos Campos7.446.5510.887.250.001.572.2835.974.0514347922700848381645.157428423

Poup. Ribeiro10.6027.1610.887.250.001.5712.5770.0411.166107081837905.639929.9989244192





Poup. S802263438319483216590629277


Poup. Santo Amaro960404116016786214662025874

Poup. Itaquera1144214903818768810791119043

Poup. Guarulhos529492269363011443667829


Poup. Campinas47952205516994210730118936


Poup. Ribeiro82335320041690298

tradicionaltradtrad

rea Fsica - por processo0.65180253021.4699746410.50619462430.55246067250.65832494970.64898397420.69840261140.34550071052.3364938081.98188072392.21744075095.1522208296

Area Fisica Anual RG 1 via menor627498.11745458976992.185587866583379.180607929758557.231346515418291.773138833461007.064063308401877.624282724120325.45943301723075.21284829726682188.324052344485847.1599367317575214.4761453

Area Fisica Anual Rg 1 via Maior268931.11675069418713.456637041250019.648831969325098.797517679179272.417002012197568.893307353172234.46481135951568.05404272179897.38777089782863778.008473371922494.521706177532217.1107337

Area Fisica Anual RG 2 Via1523903.886768762193513.798975131019650.104281631244282.86448261497780.560865191820764.840338808586172.105388353145089.56835705556188.00309597528084170.748164834029604.2905658921956065.412016

Area Fisica Anual AAC Numeral1297655.406905743228328.90704083890619.069770247715399.003608024350486.936619718461007.064063308899271.583315828184422.7512404247384.09442724466323737.448798344969710.4713002816684354.2769418

Area Fisica Anual AAcC Nominal228993.872120232569709.251759132157167.356508221126246.10304517261848.3123742455101233.712172426158699.42220173632546.16692678618355.30185758511115949.47051112877015.5564909342944308.72416325

8.14375

6.6649865348tradicionaltradtrad

Outros Custos - por processo1.66309515092.50110091361.9327629882.25448412634.32076144252.7600835052.40940221732.157902608313.59107465720.79609384821.06916931861.7865728109

Outros custo Rg 1 via menor1601081.658930081662311.702401572227470.688362443095523.938610452745359.971430091960630.837971251386427.86146276751519.79398692314352.17483801352684141.862256532162912.424723996094342.87987552

Outros Cusros RG 1 via maior686186.406887954712423.588630809954630.2950124731326664.711037131176612.47297707840246.70127192594187.499602128322079.91170868157571.79224794061150339.6887341926956.9691537882611855.10883987

Outros custos rg 2 via3888289.853322693732172.79647093893249.528216325077675.400406553267065.991043863490655.52815442022220.91855248906189.621341478326838.1633565813247298.650454641942928.699093047613437.15579786

outros custos aac numeral3311009.569297415492867.804409473400580.511533742919403.638662412300338.825897892439759.253777923102375.207766431151853.88588403275626.9940482142540157.144500442396213.723386855785430.14829268

outros custos aac nominal584285.240800938969336.674474838600099.714605266515185.694609894405926.896000418430539.905783976547493.284631692203274.42570454748601.6829741821448261.339654281422865.0188423331020962.04479407

tradicionaltradtrad

SERPED - por processo3.81561134443.8162544173.81513858643.81588241813.81507228763.81513951023.81513455523.81509535423.81506493511.77661108331.77684379341.7764854207

Custo pessoal - RG 1 via maior1710364.80921032506123.293493063877441.6790149952245319.389255421039227.137809191161435.00957723941042.394901261569422.42936540616160.93096519832567167.483123431540502.246770032597107.99006411

Custo Pessoal - AAC Nominal1340515.839945161479042.826855121184554.74941075871990.186662679358418.41128009595115.981916749866920.655250865359381.98236306313642.67220779221000367.06233111702755.9350481471015197.46448134

rea fisica3.21552410663.21552410663.21552410663.21552410663.21552410663.21552410663.21552410663.21552410663.21552410664.94262210524.94262210524.9426221052

rea fisica - RG 1 via maior1326712.38429282915922.7486245721588211.666739161892194.45368209875638.662616902978895.572728515792986.830980477479936.26605689113620.96011562017141990.089539274285194.053723567225797.18995466

Area fisica - AAC Nominal1129690.791232321246221.38485604998381.6488146734798.706747176302092.058768243501583.174342622730669.973794283302902.37084310911498.71420525432783071.884494881954846.583574512824530.59871311

outros custos0.22013399960.22013399960.22013399960.22013399960.22013399960.22013399960.22013399960.22013399960.22013399960.33837070920.33837070920.3383707092

Outros custos - RG 1 via maior90826.407698997462703.8489820872108728.585082475129539.17286866959946.010235097367014.953230255254287.685909376632856.3202443106932.487622306488938.907433551293363.344460131494676.321179377

Outros Custos - AAC Nominal77338.357275500985316.013421008168348.965267831850304.141052613420681.14899442934338.262329618350021.488997126920736.6227623282787.1991825699190528.425474439133828.322468982193366.67898352

SECIC - Custo Pessoal0.54370391810.54369694670.5437474338

RG 1 via menor1833173.878398871099890.22406711854826.89609744

RG 1 via Maior785641.287565934471378.72844446794923.948336274

RG 2 via2217790.03005782988023.4898851922317166.63907331

AAC Numeral1734837.412956911218529.247417381760808.61481911

AAC Nominal306146.627384099215036.492004055310732.083492055

SECIC - rea Fsica0.05378251660.05378248260.0537824575

RG 1 Vi Menor181335.284179884108801.101848242183462.288913159

RG 1 via maior77714.660798379846628.767053621678626.5108514995

RG 2 via219381.0364039897735.248481394229192.652043184

AAC Numeral171607.963102334120536.869818775174162.871744206

AAC Nominal30283.644302141621271.402141487330734.7383177111

SECIC - Outros Custos0.043457710.04327096050.0434635848

RG 1 Vi Menor146523.7534918187536.4607921262148262.632773185

RG 1 via maior62795.521858975537515.403517463540.9793133597

RG 2 via177265.73757673878633.3741236693185219.023514284

AAC N

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