unidad i procesos
DESCRIPTION
procesos de una empresaTRANSCRIPT
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Proceso
Input Corriente
de entradaOutput Corriente
de Salida
• Input – La mmpp o datos con los que se trabaja durante el proceso.
• Proceso - Serie de acciones para confeccionar un producto o servicio encondiciones y especificaciones demandadas por un cliente.
• Output - El producto o datos que resultan de la operation de un proceso.
• Ejemplo del Árbol: Un árbol recibe materia y energía (insumos o corrientes
de entrada) a partir del aire y del suelo, pero a su vez entrega oxígeno alambiente (productos o corrientes de salida), aparte de otros elementos comoson las flores, los frutos, madera, belleza, aromas, entre otros.
COMPONENTES DE UN PROCESO
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Requerimientos
Output
Anticipación
Retroalimentación
Requerimientos
Output
Anticipación
Retroalimentación
Requerimientos
Output
Anticipación
Retroalimentación
ProveedoresExternos
Actividad Actividad Actividad
Requerimientos
Output
Anticipación
Retroalimentación
ClientesExternos
• Un proceso es una serie de actividades que transforman inputs en outputs planeados
• Las actividades de las cadenas cliente - proveedor, forman los procesos de negocios
Empresa
EL ENFOQUE DE PROCESOS DE UNA COMPA A
PROVEEDORES
Ventas Logística Producción Finanzas Dist ribución
CLIENTES
Proceso 1
Proceso 2
Proceso 3
COMPAÑÍA
¿ Cuál es el Proceso ?
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SLA Horneoen Control
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SLA Dosificación deChocolate fuera de Control
SLA Producto Finalfuera de Control
LIC LCC LSC
LIC LCC LSC
LIC LCC LSC
LIC LCC LSC
LIC LCC LSC
LIC LCC LSC
SLA Corte de bizcochoen Control
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