ob presentatn employee counseling

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Employee CounselingEmployee Counseling

-TAKDEES SAYED


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What is Employee Counseling?


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Employee counseling is a discussion withan employee of

a problem that usually has emotional content in orderto

help the employee cope with it better,to overcome theemotional stress,seek good mental health.

It provides help and supportto the employees to face and

sail throughthe difficulttimes in life.Counseling is

guiding,consoling,advising and sharing and helping to

resolve their problems wheneverthe need arises.


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Good Mental Heath

Good Mental Heath

Feel comfortable aboutthemselves

Feel rightabout other people

Are able to meetthe demands of life


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CharacteristicsCharacteristics Exchange of ideas and feelings

Improves organisational performance

More human and considerate

Counseling may be performed by both

professionals and Non professionals

Confidentiality


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Need For CounselingNeed For Counseling

Performance Counseling

Personal and Family Wellbeing

Other Problems

Emotions are a normal part of life


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When to Counsel?When to Counsel?

Sudden Change of Behavior

Irritability

Increased Accidents Increased Fatigue

Excessive Drinking

Reduced Production

Difficulty in Absorbing Training


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Objectives And Functions of CounselingObjectives And Functions of Counseling

Rendering Advice

Telling a person what you think should be done ;Coaching

Reassurance

Giving people courage and confidence thatthey are

capable of facing a problem


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Communication

Providing information and understanding

Release of Emotional Tension

It is the process of relief from frustration

and stress


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Reorientation

Process of encouragementto bring internal

changes in goals,values and mental models

Clarified Thinking


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Steps in the counseling processS

teps in the counseling process

Initiating

Exploring

Framing of Action Plan


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Traits ofa Good CounselorTraits ofa Good Counselor

Decency Skills

Communication Skills

Maintaining Confidentiality

Empathy


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The Managers Counseling RoleThe Managers Counseling Role

HR initiatives only lookatthe organisational perspective

Managers are important counselors

Using Active and reflective listening skills


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Techniques in Active Listening

Facing the client.Sitting straight or Leaning

Maintaining Eye contact

Responding Appropriately

Techniques in Reflective Listening

Repeating backto the client what you heard them say


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Types of counselingT

ypes of counseling Directive Counseling

Counseling during whicha professional

plays an active role in a clients decision

making by offering advice,guidance & or

recommendations.


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Non Directive Counseling

Non Directive Counseling

Counseling procedure in whichthe

counselor is empathetic and does not

evaluate or direct(but may clarify)clients

remarks thus assisting them to accept

responsibility fortheir own problem

solving.


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DifferenceDifferenceNon-Directive

Counseling

Directive Counseling

Counseling Method Employee controlsdirection Counselor controlsdirection

Responsibility for

solution

Employee Counselor

Status of ParticipantsEqual level

Counselor is superior

Role of participants Employee is

independent

Employee is dependent


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Participative CounselingP

articipative Counseling Here the counselorand the counselle

develop close mental

relationships,exchange

ideas,feelings,knowledge,and information,to

overcome the problem ofthe counselee.


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Contingency viewContingency view Degree ofthe employees problem

Willingness ofthe manager

Counselees expectations


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ReferencesReferences Newstrom John W & Davis Keith,(2001),Organisational

Behavior : Human BehavioratWork, New Delhi, Tata McGraw Hill, 10th Edition.

Newstrom John W ,(2001),Organisational Behavior :Human BehavioratWork, New Delhi, Tata Mc Graw Hill,

12th

Edition. Bhattacharya ,Dipak Kumar(2007),Human Resource

Research Methods,Oxford University Press,New Delhi.

http://www.citehr.com/26074_employee-counseling_overview.html

http://www.prarnak.com/ER%20sample.pdf http://www.naukrihub.com/hr.today/employee-

counseling.html


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http://www.johnboesky.com/activelistening.

php

http://www.education.com/defination/nondi

rective_counseling/

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