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8th oct6ber, 2o2oGovernment of lndia

Ministry of Health and Family Welfare(EMR Division)

SOP on preventive measures to be followed in Entertainment Parks and similar places to containspread of COVID-19

1. Background

Entertainment Parks and similar places are frequented by a large number of people for leisure and

entertainment. To prevent spread of COVID-19 infection, it is important that required physical

distancing and other preventive measures are followed in these places.

2. Scope

This document outlines various generic precautionary measures to be adopted in additionrto specificmeasures to be ensured at Entertainment Parks and similar places to prevent spread of COVID-19.Entertainment Parks and similar places in ContainmentZones shall remain closed. Onlythose outsideContainment Zones will be allowed to reopen.

The authority with appropriate jurisdiction may consider implementing additional measures as pertheir local assessment and in line with activities permitted by Ministry of Home Affairs (MHA) as perMHA orders issued under Disaster Management Act, 2005 from time to time.

3. Promoting COVID appropriate behaviour

Simple public health measures areto be promoted to reducethe riskof spread of COVID-19 infection.These measures are to be observed by all (staff and visitors) in these places at all times.

These include:

i. Physical distancing of at least 6 feet to be followed as far as feasible.ii. Use of face covers/masks to be made mandatory.iii. Practice frequent hand washing with soap (for at least 40-60 seconds) even when hands

are not visibly dirty. Use of alcohol-based hand sanitizers (for at least 20 seconds) can bemade wherever feasible.

iv. Respiratory etiquettes to be strictly followed. This involves strict practice of coveringone's mouth and nose while coughing/sneezing with a tissue/handkerchief/flexed elbowand disposing off used tissues properly.

v. Self-monitoring of health by all and reporting any illness at the earliest to State or Districthelpline.

vi. Spitting shall be strictly prohibited.vii. lnstallation & use of Aarogya Setu App shall be advised to all.

4. Protecting the vulnerable population

i. Persons above 65 years of age, persons with comorbidities, pregnant women andchildren below the age of 10 years are advised to stay at home. Entertainment Parkmanagement to advise its clients accordingly.

ii. Employees who are at higher risk i.e. older employees, pregnant empldyees andemployees who have underlying medical conditions must take extra precautions. They

should preferably not be exposed to any front-line work requiring direct contact with thepu blic.

5. Providing and maintaining healthy environment at Entertainment Park and similar places

i. Priorto resumption of activities, all workareas, public utillty areas and open spaces (includingbut not limited to rides, museums, gardens, food courts, gift shops, theatres, etc.) shall be

sanitized with 7% Sodium Hypochlorite solution. Thereafter this will be done on a regularbasis. Detailed guidelines are available at:https ://W.wr{.moffw.eov. i n/pdf/GJ idelnsspndpfnfectiq npfcAmmo

ii. Cleaning and regular disinfection (using 1% Sodium Hypochlorite solution) of frequentlytouched surfaces (door knobs/handles, elevator buttons, hand rails, slides, chairs, tabletops,benches, washroom fixtures, etc.) and floors, walls etc. to be done before opening ofEntertainment Park, at the end of the day and at other appropriate times.

iii. Provisions to be made for multiple hand washing stations and hand sanitizers for the use ofpublic. Provision of soap in toilets and hand sanitizers in other common areas in sufficientquantity must be ensured.

iv. Deep cleaning of all drinking and hand washing stations, washrooms, showers and lavatoriesshall be ensured.

v. Visitors and employees should be advised to dispose of used face covers / masks in separatecovered bins placed in common areas.

vi. Swimming Pool (wherever applicable) shall remain closed.vii. Water themed Entertainment Parks and water rldes shall ensure adequate and regular water

filtration and chlorination as per laid down standards. r

viii. Staggered timing and regulation of physical numbers on these rides be ensured.ix. Theatres will only allow 50% of seating capacity duly ensuring physicaldistancing norms.

6. Planning for operations, scheduling and monitoring of activities

6.1 Physicaldistancing

i. For ensuring physical distancing inside and outside the premises, specific markings on thefloor may be made. Similarly, physical distancing shall also be maintained in office areas and

common utility areas.

ii. There will be queue management inside and outside the premises. Enough personnel will be

deployed to monitor the queue and physical distancing.iii. Lockers for staff and visitors will remain In use; physical distancing and regular disinfection to

be maintained.

6.2. Crowd management i

i. The crowd density does not remain the same throughout and usually peaks on weekends and

holidays. Planning should specifically factor-in requirement for these peak days.

ii. Provision for online tickets must be encouraged.

iii. The tickets sold shall be commensurate with the floor area per person that is required for

fulfilling the physical distancing norms. Accordingly, entry to the Entertainment Park shall be

regu lated.

iv. Entry of visitors with tickets to be monitored to ensure that the number of visitors inside the

Entertainment Park at any given time doesn't exceed the permissible limit.

v. CCTV monitoring shall be ensured to detect crowding at any Rides or Food Court etc.

vi. For those who reach the Entertainment Park without online ticket or where facility of on-line

ticketing does not exist, adequate number of ticket counters shall be planned duly ensuring

physical distancing norms.

vii. A simple do's and don'ts Advisory may be distributed at the time of issue of tickets/passes or

may be printed on the tickets itself. Do's and Don'ts also to be displayed at vantage points.

viii. The park management may make suitable provisions for contact-less payment.

6.3. Ensuring ventilation

i. As far as feasible, naturalventilation must be ensured and use of small enclosed spaces must

be discouraged.

ii. Circulation of outdoor air needs to be increased, as much as possible, by opening windows

and doors, using fans, or other methods.

iii. For air-conditioning/ventilation, of closed enclosures, the guidelines of CPWD shall be

followed which emphaslzes that the temperature setting of all air conditioning devices should

be in the range of 24-300 C, relative humidityshould be in the range of 40-70%, intake of fresh

air should be as much as possible and cross ventilation should be adequate. Air hapdling unit

needs to be cleaned prior to switching on.

6.4. Making available COVID related supplies

i. Appropriate arrangements for personal protection devices like face covers/masks, and other

logistics like hand sanitizers, soap, sodium hypochlorite solution (1%) etc. shall be made

available by management for their employees as per requirements.

ii. Provide an adequate supply of calibrated thermal guns.

iii. Ensure availability of covered dustbins and trash cans in sufficient numbers to manage waste

as per CPCB guidelines (available at: hftpS/lqBEb.mdnluplqadyPrqiecty Medi

Waste/BMW-GUIDELI N ES-COVD 1.pdf)

6.5. Creating awareness

i. The mobile application or web site of the Entertainment Park must display preventive

measures for COVID-19. r

ii. The website/ Mobile application shall inform the visitors on self-monitoring of health and not

to visit the park if suffering from symptoms of Covid-l9.

iii. Provisions must be made for display of Posters/standees/AV media on preventive measures

against COVID-19 at prominent places in the Entertainment Park.

iv. Recorded messages on precautionary measures and COVID appropriate behaviour may be

played.

v. Display State helpline numbers and also numbers of local health authorities at prominent

places.

7. Maintaining Healthy operations

7.L. At the entry point and exit.

i. Entrance to have mandatory hand hygiene (sanitizer dispenser) and thermalscreeningprovisions.

ii. Multiple gates/separate gates, if feasible, should be used for entry and exit.

iii. Only asymptomatic persons (managerial staff, employees, visitors) to be allowed in thepremises.

iv. Management staff, employees and visitors living in containment zones shall not be allowed

entry in entertainment park and other similar places.

v. All employees/visitors to be allowed entry only if using face cover/masks. The face cover/mask

has to be worn at all times inside the entertainment park.

vi. Staggering of visitors to be done for maintaining physical distancing of a minimum of 6 feet,

when queuing up at the time of entry and for rides etc.

vii. Proper queue management shall be followed at the ticket counters, the parking lots, in

corridors and in elevators - duly following physical distancing norms shall be organized.

viii. Valet parking, if available, shall be operational with operating staff wearing face covers/ masks

as appropriate. A proper disinfection of steering, door handles, keys, etc. of the vehicles

should be taken up, before taking over and handing over the vehicle.

7.2. Within the premises of the entertainment park complex.

i. Seating arrangement to ensure a distance of 6 feet between chairs, benches, etc.

ii. Staggering of visitors for different rides to be done, to allow for adequate physicaldistancing.

iii. Number of people in the elevators shall be restricted, duly maintaining physical distancing

norms.iv. Use of escalators with one person on alternate steps may be encouraged,

7.3, During rides

i. Disinfect the common touched surfaces of the ride equipment, before commencing the ride.

ii. Visitors shall sanitize their hands before and after using the rides. For such purpose hand

sanitizer should be provided at the entry and exit of ride stations etc.

iii. Ensure physicaldistancing in rides. i

7.4. Activities in common areas - Souvenir Shops, stalls, cafeteria, food courts, cl-ranging rooms,

showers, etc,

i. Adequate crowd and queue management to be ensured.

ii. ln food courts and restaurants, not more than 50% of seating capacity to be permitted.

iii. The seating arrangement should ensure adequate physical distancing.

iv. Food court staff / waiters should wear mask and hand gloves and take other requiredprecautionary measures.

v. Contactless mode of ordering and digital mode of payment to be encouraged.

vi. Tables to be sanitized each time customer leaves.

vii. ln the kitchen, the staff should follow physicaldistancing norms at workplace.

8. Reporting of a suspect or confirmed case in the premises:

i. Place the ill person in a room or area isolated from others.

ii. Provide a mask/face covertill such time he/she is examined by a doctor.iii. lmmediately inform the nearest medical facility (hospital/clinic) or call the State ort District

helpline.iv. A risk assessment will be undertaken by the designated public health authority (District

RRT/treating physician) and accordingly further action be initiated regarding management of

case, his/her contacts and need for disinfection.v. Disinfection of the premises to be taken up if the person is found positive.