erin sagin's pubcon lv 2015 presentation

68
#Pubcon @erinsagin Dominating Mobile PPC: 3 Tips To 3x Your Conversions By: Erin Sagin #Pubcon @erinsagin

Upload: internet-marketing-software-wordstream

Post on 12-Feb-2017

2.717 views

Category:

Marketing


0 download

TRANSCRIPT

Page 1: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Dominating Mobile PPC: 3 Tips To 3x Your Conversions

By: Erin Sagin

#Pubcon @erinsagin

Page 2: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Meet Erin

• PPC Evangelist & Community Manager at WordStream

• Has specialized in Paid Search for 4 Years

• “From” Boston, MA

Page 3: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

I’m a nomad!

Page 4: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Fun Fact! I moonlight

as a bartender!

Page 5: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Brace Yourselves.

#Pubcon @erinsagin

Page 6: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

HEY GUYS – 2015 is the year of mobile!

Page 7: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

The problem is, most of us suck at it.

#Pubcon @erinsagin

Page 8: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Mobile Conversion Rates

are CONSISTENTLY lower than their desktop/tablet counterparts!

Page 9: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Page 10: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Erin’s Top Three Tips for Mobile PPC

Domination

#Pubcon @erinsagin

Page 11: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Mobile Problem #1: You’re Using A One

Size Fits All Strategy

#Pubcon @erinsagin

Page 12: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Did you shotgun your way into mobile PPC?

#Pubcon @erinsagin

Page 13: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin#Pubcon @erinsagin

Page 14: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Mobile is a different playing field.

#Pubcon @erinsagin

Page 15: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Search Impression Share, By Device

Wordstream study across 1,200 SMB accounts.

It’s twice as hard to get your ad on the mobile SERP.

Page 16: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Mobile Competition is Fierce• Mobile ads are less

likely to be shown even in position 1

• Below position 2, forget about it

• No accounts had mobile position below 4

Page 17: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

It’s Easy To Believe What You Want To Believe

Page 18: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Ok, Now Be Honest…

POLL:How many of you don’t feel 100% confident measuring

offline/cross-device conversions?

Page 19: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Are you playing a mobile guessing game?

#Pubcon @erinsagin

Page 20: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Solution #1: Ditch Your Non-Converters

#Pubcon @erinsagin

Page 21: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Let’s Do Math!

Viewed Mobile AdsVisited Landing PageCaptured Lead

Cut out pricey, useless

impressions/clicks!

Conversion Rate = (Captured Leads / Website Visitors) x 100%

Page 22: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Identify What’s Working

Viewed Mobile AdsVisited Landing PageCaptured Lead

Page 23: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

High Purchase Intent Keywords

Color!

Style!

Brand!

Size!

I have my

wallet out! Emergency !

Page 24: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Identify What’s Working

Viewed Mobile AdsVisited Landing PageCaptured Lead

High-Intent Terms– Organize in separate campaigns– Assign specific budgets/CPA

goals– Use higher bid modifiers

Low-Intent Terms– Reduce bids or eliminate

altogether using -100% bid modifier

Page 25: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

...And Now You Have Extra Ca$h!

Viewed Mobile AdsVisited Landing PageCaptured Lead

Page 26: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Problem #2: Searchers Lose Focus Quickly

#Pubcon @erinsagin

Page 27: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin#Pubcon @erinsagin

Page 28: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Who Has A Longer Attention Span?

A GOLDFISH MY BOSS, LARRY

8seconds

9seconds

Page 29: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Larry’s Phone Is A MinefieldIn the time in took me to search for a local pizza joint, Larry’s phone got:

– 4 Twitter notifications– 2 LinkedIn notifications– 6 emails– 1 Facetime call – 1 re-engagement notification (from

WordStream’s BRAND NEW App)

Page 30: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Now Add In External Factors

Page 31: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

How the heck has Larry ever completed a purchase on his

iPhone?!

Page 32: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Solution #2: Engage Searchers Directly From the

SERP#Pubcon @erinsagin

Page 33: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Use unique ad copy to encourage the searcher to take action.

#Pubcon @erinsagin

Page 34: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Speak To A Mobile Audience• Keep language

short & sweet• Common themes

of the best mobile preferred ad copy included “Mobile” or “Phone” specific language

Page 35: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Utilize Ad Extensions

Page 36: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

App Extensions

Page 37: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Call Extensions

Page 38: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Phone Calls = Hot Leads

Calls worth 3x more than clicks to the landing page!

Page 39: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Page 40: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Call-Only Campaigns*Pro-tip:

Bypass your mobile landing pages

altogether!

Page 41: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

New! Mobile Ad Formats

Page 42: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Find A Hotel Room!

Page 43: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Page 44: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin#Pubcon @erinsagin

Page 45: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin#Pubcon @erinsagin

Page 46: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

The Buy Button

Page 47: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Mobile Problem #3: Your Landing Pages

Suck#Pubcon @erinsagin

Page 48: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Page 49: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

We Built These Crappy Landing Pages ON PURPOSE?!?!

Page 50: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Because Mobile Is Slow

Page 51: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Because Mobile Screens Are Small

Page 52: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Because People Are Dumb

Page 53: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

% Who Switched To Full Site

Page 54: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Conversions Rates: Mobile Site Vs. Full Site on Mobile

Page 55: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Solution #3: Shake Up Your Mobile Landing Pages

#Pubcon @erinsagin

Page 56: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

There’s No Recipe For the Perfect Mobile Landing Page

Page 57: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

E-Commerce: ASOS

Page 58: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Long Sales Cycle: Blinds.Com

Page 59: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Lead Gen: Gruber Law

Page 60: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Test, test, test!#Pubcon @erinsagin

Page 61: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

The User Is Drunk TestWatch Squareweave’s here:

bit.ly/1fKSAc0

Page 62: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Ok, Guys - Let’s Get Drunk

Page 63: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

…And Order A Pizza

Page 64: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

The User Is Drunk – Domino’s Pizza Test

1. Your attention to detail is…impaired

2. Your vision isn’t quite 20/20

3. You’re more apt to give up4. You’re drunk, not dumb

Verdict: Domino’s has done a pretty good job…but I’d still rather just text an emoji

Reiterate words with

pictures

Ugh, another barrier. This does not feel seamless.

Dom didn’t deny me my options!

Page 65: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Not All Phones Are Created Equal

Page 66: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Moral of the story? Get your friends drunk and break out your mobile landing pages.

#Pubcon @erinsagin

Page 67: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin

Erin’s Tips for Mobile PPC Domination

1. Nix your non-converters2. Engage your searcher from directly within the

SERP3. Revamp your mobile landing pages

Page 68: Erin Sagin's Pubcon LV 2015 Presentation

#Pubcon @erinsagin#Pubcon @erinsagin

THANK YOU!!