sectorial presentation..hospitality

8/3/2019 Sectorial Presentation..Hospitality

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HOSPITALITY SECTOR

Group 11


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Introduction

TheHospitality sectorconsists of broad category of fieldswithin the service industry that includes lodging,

restaurants, event planning, theme parks, cruise line, andadditional fields within the tourism industry. A hospitality

unit such as a restaurant, hotel, or even an amusement

park consists of multiple groups such as facility

maintenance, direct operations (housekeepers, kitchen

works, bartenders, etc.), management, marketing, andhuman resources.

Sector also include accommodation, food and beverage,

meeting and events, gaming, entertainment and recreation
http://en.wikipedia.org/wiki/Lodginghttp://en.wikipedia.org/wiki/Restaurantshttp://en.wikipedia.org/wiki/Event_planninghttp://en.wikipedia.org/wiki/Theme_parkshttp://en.wikipedia.org/wiki/Cruise_linehttp://en.wikipedia.org/wiki/Housekeeper_(servant)http://en.wikipedia.org/wiki/Bartenderhttp://en.wikipedia.org/wiki/Bartenderhttp://en.wikipedia.org/wiki/Housekeeper_(servant)http://en.wikipedia.org/wiki/Cruise_linehttp://en.wikipedia.org/wiki/Theme_parkshttp://en.wikipedia.org/wiki/Theme_parkshttp://en.wikipedia.org/wiki/Event_planninghttp://en.wikipedia.org/wiki/Restaurantshttp://en.wikipedia.org/wiki/Lodging


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Composition

Hotel Industry

Restaurants Pubs, Clubs and Bars

Hotels

Contract catering

Tourism Industry

Cruise line

Theme Parks


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Hotel Industry

Hotels

Restaurants

Clubs

Pubs & Bars

Event Planning

Catering


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Major Players inHotel Industry

Domestic

ITDC Hotels Hotel Corporation of

India

ITC Hotels

Indian Hotels CompanyLtd.

EIH Hotels

Asian Hotels Ltd.

Radisson Hotels & Resorts

Global

Accor Inter Continental Hotels

Marriott

Global Hyatt

Choice Carlson

Hilton


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Competitive Trends

Management Expertise

Infrastructure

Efficient Information Technology

Health & Safety

Guest Services General Hotel Operations


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Impact of Technology


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Government Policies

100% foreign investment

Scheme of granting Tourist Visa on Arrival (T-VoA)

for the citizens of Finland, Japan, Luxembourg, New

Zealand and Singapore

Attract private investment ranging from US$ 2.2

billion to US$ 4.4 billion in the next three to five years


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Contribution to GDP

The hotel and tourism industrys contribution to the

Indian economy by way of foreign direct investments(FDI) inflows were pegged at US$ 2.1 billion from

April 2000 to March 2010.

Gross domestic product (GDP) is expected to be at

US$ 187.3 billion by 2019.

Export earnings from international visitors and

tourism goods are expected to generate US$ 51.4

billion.


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Analysis of demand


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Consumer Trends


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Regulatory Environment

The Indian hotel industry is required to comply with anumber of regulations related to the preparation and

sale of food and beverages, and various laws andregulations governing employee relationships.

Hotel owners and operators need to obtain multiple

licenses, permits and authorizations, health-safetypermits and liquor licenses.

Hotel Classification.


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Value Chain Analysis

A typical value chain analysis can be performed in

the following steps: Analysis of own value chain which costs are related to

every single activity.

Analysis of customers value chains how does our

product fit into their value chain. Identification of potential cost advantages in comparison

with competitors.


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Value Chain Analysis


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Core Competencies

Personal Competencies

Professionalism

Integrity

Responsibility

Workplace Competencies

Team work

Communication

Adaptability & Flexibility

Management & Technical Competencies

Customer Service & Quality Health & Safety

Cultural Sensitivity

Willingness to learn


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Future Outlook

Budget hotels

Service apartments

Technology

Rural Tourism

Low cost carriers Medical Tourism

Eco-Friendly Hotels


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THANK YOU

sectorial presentation..hospitality

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