recursos humanos hoy roles del experto

RECURSOS HUMANOS HOYRetos competitivos en el futuro de la empresaLIC. JORGE CAMPOS SOSA.

Lic. Jorge Campos Sosa.

Lic. Jorge Campos Sosa.Retos competitivos en el futuro de la empresa Cambios econmicosCompetencia GlobalHecho en Mxico a Diseado en Mxico.Diversidad de Fuerza LaboralCapital IntelectualOrganizaciones Virtuales Tecnologas de la Informacin


Lic. Jorge Campos Sosa.Retos competitivos en el futuro de la empresa Para Administradores de Recursos HumanosGeneracin de conocimiento especficoDifusin del conocimientoConservacin (registro de informacin / retener talento)Competitividad Generar Valor.


Lic. Jorge Campos Sosa.Nueva Perspectiva de la Administracin de Recursos Humanos

PROCESOS : PROGRAMAS1. Captacin: Reclutamiento, Seleccin e Induccin.2. Habilitacin: Formacin y Capacitacin.3. Calificacin: Evaluacin de Personal4. Potenciacin: Desarrollo de Personal.



Capacitacin y educacin contina de empresa y sindicato.Intercambio de informacin fidedigna entre las partes.Participacin de los trabajadores en ciertas decisiones de la empresa.



Estructura organizacional menos jerrquica.Cooperacin ms estrecha entre trabajadores y equipos gerenciales.Salario ligado al entrenamiento y la capacitacin de los empleados y a la productividad de los mismos.


Lic. Jorge Campos Sosa.Nuevos Roles para la Administracin de Recursos HumanosSocio Estratgico. Generacin de Valor agregado. El socio estratgico aporta la posibilidad de crear ventajas competitivas o reforzar el posicionamiento estratgico a travs del aprovechamiento de sinergias de todo ndole, acceso a nuevos mercados, incorporacin de tecnologa.Recursos humanos: proceso clave o secundario?


Lic. Jorge Campos Sosa.Socio Estratgico.Generacin de Valor agregado . Rol ActualExpertos en AdministracinExpertos en servicios y conocimientos TcnicosNuevo Rol Saber del NegocioVincular resultados con los objetivos de las compaas


Lic. Jorge Campos Sosa.Experto Administrativo nfasis en el diseo y la entrega eficiente y correcta de los procesos propios de RH como: - Contratacin, - Capacitacin o - Evaluacin. Costos a minimizar Gestin = control


Lic. Jorge Campos Sosa.Experto Administrativo Responsabilidad Dual. Autoridad Directa y Funcional Eficacia + Eficiencia = Productividad


Lic. Jorge Campos Sosa.Nuevos Roles para la Administracin de Recursos HumanosDefensor del empleado Cambio en la concepcin: Mano de obra a Capital Humano (obreros/empleados vs. Asociados)Atencin de los problemas del da a da de los empleados, sus expectativas y sus necesidadesFilosofa de empresa: contraste entre Premisas de hecho (experiencias y datos) y Premisas de Valores (puntos de vista, creencias variables, actitudes, etc.). Las primeras son leyes, reglas y no se pueden controlar, mientras que en las ltimas son decisin de las personas el poder cambiarlas.


Lic. Jorge Campos Sosa.Defensor del EmpleadoEmpresa con ValoresDignidad de la personaInters y preocupacin por la personaDesarrollo del Sentido de pertenenciaLiderazgo positivoAuto Motivacin para el trabajoNuevos Roles para la Administracin de Recursos Humanos


Lic. Jorge Campos Sosa.Nuevos Roles para la Administracin de Recursos HumanosAgente del Cambio El cambio: problema humano o tcnico?Cmo acta un agente de cambio: debe desencadenar, coordinar y facilitar los cambios y tener una distancia prudente.El papel del Agente de cambio interno: se encarga de traducir su conocimiento de la organizacin en la implementacin de los cambios.


Lic. Jorge Campos Sosa.Agente del CambioEl cambio, algunas consideraciones: Efecto de las actitudes individuales en la respuesta al cambio. Fbrica Hawthorne: cambios en la iluminacin y la productividad. El sentir (percepcin) de las personas determina su respuesta al cambio.Respuesta grupal al cambio. Cuando las personas se siente observadas, cambia su conducta. Existe la presin por encajar o ajustarse al grupo.Homeostasis. El equilibrio. Cada presin genera una contrapresin.Costos y beneficios (econmicos y psicolgicos).


Lic. Jorge Campos Sosa.Agente del CambioAlternativas para implementar el cambio: Rol reactivo vs. Rol proactivo. Anticipar la resistencia al cambio. El xito depende de la habilidad para minimizar la resistencia al cambio. - Analizar la naturaleza del cambio - Evaluar el impacto del MTODO del cambio - Ajustar beneficios para todos.


Lic. Jorge Campos Sosa.Agente del CambioTipos de resistencia al cambio: Lgicas. Costo, aprendizaje de nuevas conductas, tiempo de adaptacin, etc. Psicolgicas. Temor a lo desconocido, baja tolerancia al cambio, falta de confianza en los dems, etc.Sociolgicas. Intereses polticos, valores de grupo, aspectos sociales y comunitarios.


Lic. Jorge Campos Sosa.Agente del CambioPara una implantacin exitosa del cambio: Liderazgo transformacional: 1.- Creacin de la visin. 2.- Comunicacin carismtica. Liderazgo dinmico que asume riesgos y muestra profundidad y confianza y emplea smbolos y lenguaje inspirador. 3.- Estimulacin del aprendizaje. Aprendizaje de doble ciclo. Aprender el manejo del cambio y a cmo manejar futuros cambios


Lic. Jorge Campos Sosa.Agente del CambioPara una implantacin exitosa del cambio: Proceso de 3 etapasDescongelamiento: dejar ideas viejas por nuevas.Cambio en s. Es de esperarse confusin, desorientacin, descubrimiento e inters.Recongelamiento. El proceso de volverse hbito o costumbre.


Lic. Jorge Campos Sosa.Agente del CambioPara una implantacin exitosa del cambio: Fuerzas positivas El grupo.Justificacin positiva a travs de un liderazgo comprometido. Participacin. Recompensas compartidas Seguridad de los empleadosComunicacin y educacin. Estimulacin de la preparacin para el cambio. Se acepta mejor el cambio si se percibe como necesario.


Lic. Jorge Campos Sosa.Gracias


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recursos humanos hoy roles del experto

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