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M2 D2 M2: Evaluation of Business Forms Used to Aid Communications Flyer The flyer has informal language to attract the target audience of teenagers and children. The communication is informal to allow the readers to feel more comfortable with the venue. I made sure that the language used catchy yet informative language to make sure the audience understands what the flyer is selling. I made sure that I kept to the red and black theme I had used with other documents, I also kept the Arial fonts for a consistent house style and made sure that all the pictures were appropriate to the theme and subject. I made sure that the grammar and spelling in the document were consist ant and correct where necessary. I also made sure that other people viewed the letter to make sure that it was effective at advertising its purpose. For my flyer I used Microsoft publisher to create the document. I choose Microsoft publisher because it has many features and elements that allow me to create an appropriate flyer for my target audience. By using Microsoft publisher I was able to move images and text to my exact specification upon my document page. I used Microsoft publisher to convey more information to my audience on the flyer as I am able to position images and information more prominently and easily than in another program like Microsoft word. I rejected using software like Microsoft word because the image positioning is far Robert Taylor

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M2 D2

M2: Evaluation of Business Forms Used to Aid CommunicationsFlyerThe flyer has informal language to attract the target audience of teenagers and children. The communication is informal to allow the readers to feel more comfortable with the venue. I made sure that the language used catchy yet informative language to make sure the audience understands what the flyer is selling. I made sure that I kept to the red and black theme I had used with other documents, I also kept the Arial fonts for a consistent house style and made sure that all the pictures were appropriate to the theme and subject. I made sure that the grammar and spelling in the document were consist ant and correct where necessary. I also made sure that other people viewed the letter to make sure that it was effective at advertising its purpose.

For my flyer I used Microsoft publisher to create the document. I choose Microsoft publisher because it has many features and elements that allow me to create an appropriate flyer for my target audience. By using Microsoft publisher I was able to move images and text to my exact specification upon my document page. I used Microsoft publisher to convey more information to my audience on the flyer as I am able to position images and information more prominently and easily than in another program like Microsoft word. I rejected using software like Microsoft word because the image positioning is far interior as the writing takes precedence over the images. This is because Microsoft word doesn’t consider the images to be a main part of the document, where in a poster it is the image that captivates the target audience and needs to be the centre of focus.

Robert Taylor

M2 D2

Robert Taylor

M2 D2

Robert Taylor

M2 D2

InvoiceWith the invoice I used a formal formatting as it was a serious piece of business agenda. I made sure that I had the correct figures stated on the invoice and that the overall formatting was professional and easily understandable. I kept with the house style by using red colouring, Arial writing and the Jokers logo/title. This made sure that the invoice represented the company to a suitable quality. I made sure that I had all the correct tabular forms to show all the different amounts that would need to be paid by the stated payment due date. Since the invoice was formal I made sure that all aspects of the document were spell checked and that appropriate grammar was used.

The inbox I created was made in Microsoft publisher as it is the most suitable platform to create the document on. Microsoft publisher allow me to choose a layout that beat suited an invoice format, I could then edit this design to make my own template for a suitable invoice that matched the colour scheme and house styling for Jokers night club. I am able to check the design of my invoice as-well using a feature that Microsoft publisher possesses. I can use the design checker to make sure that all the images and text is properly aligned and structured throughout the invoice document.

Robert Taylor

M2 D2

Robert Taylor

M2 D2

EmailThe e-mail needs to be clear and concise, yet it will also be informal to attract the intended audience. By being informal the e-mails are more appealing to the necessary people, for example teenagers will respond positively to slang words. I made sure that I kept all the indented pieces of numerical data in clear view so that the customers will see that there is a discount offer and make them want to buy the Christmas tickets. I added appropriate images for a more visually pleasing e-mail that the customers will be more interested in and bolded the necessary titles. I made sure to keep the house style of the jokers company by keeping the red and black theme, making sure that the general font is Arial with bolded titles and the company logo/title on display.

My email was made using Microsoft publisher as it is the most sensible platform to create an email design upon. It allows me to create an email that has structure and doesn’t interrupt where the images are positioned. The email created on publisher is able to be checked for inaccuracies using the inbuilt design checker option. I can use this option to make sure that all the different pieces of text and imagery are appropriately placed and not stressed or extended. I used publisher rather than word because it allowed me to place my images and text more precisely and in the places I wanted. Publisher also had the design checker that gave it more advanced with helping me make sure that my document was professional.

Robert Taylor

M2 D2

Robert Taylor

M2 D2

Information LeafletThe information leaflet had to be able to convey a large amount of information to a wide audience about the particular topics. I made sure that all the wording was appropriate and was relevant to the subject at hand. I made sure that the business letter had a very formal writing style, especially with the matters that were concerning the company. I still kept the general house style with a font and colour scheme that was relevant for the business. I used the red on objects like the titles and the company name and still included the logo in the corner with professionalism. I double checked my spelling and grammar to make sure that I hadn’t made any mistakes whilst typing out the information.

Robert Taylor

M2 D2

I choose to use Microsoft publisher to make my information leaflet. Publisher is easy to position images and text making it a very resourceful tool to create a document like an information leaflet. It has a function that is useful called Design checker. Other formats such as Microsoft word don’t have this extension and are less suited for the creation of an information leaflet. Microsoft publisher would be good at making an informative presentation, but it wouldn’t be appropriate to construct a leaflet unlike in publisher.

Robert Taylor

M2 D2

Business LetterThe business letter needed to address the concerns of the unsatisfied customer and make sure that will be satisfied with the response that the company has given them. The letter needs to be very formal having the standard layout for a letter with the date and address displayed at the top of the page. It also has to include a formal greeting and a professional ending. I kept to the general styling of Jokers nightclub and made sure to keep with the black and red colour scheme. Just in case I had made mistakes, I made sure to proof read my work so that I would spot any errors and edit them before sending the letter off. I also used a thesaurus for certain words so that my letter appeared to be more professional and be more effective at satisfying the customer.

Robert Taylor

M2 D2

I choose to produce my business letter in Microsoft publisher. I found this to be the most suitable format for a letter as it allows the user to have text boxes and images that are better positioned in the document than in another file format such as Microsoft word. I was able to use F7 as a spell checker option to make sure that all the text in the document is correct and necessary. I was also able to use a format exclusive feature known as design checker to make sure that all my logos and text boxes are properly aligned and not differing in font.

D2: Justification of IT Used to Aid CommunicationI had to use presentation software to achieve my demonstration of effective interpersonal skills. This is where I made a PowerPoint about a specific subject and then performed the presentation in front of my peers and teacher. The specific program that I used was Microsoft PowerPoint, which is a form of presentation-creation software. I was able to convey both visual (pictures) and written (text) information to my audience through the use of that software. Using this presentation tool is really effective as even the simplest presentations can make an impact on audiences. There are many themes that can be used to make the presentation appeal to a specific audience so virtually anyone will be able to pay attention to the speaker. These tools are also very easy to use and can suit pretty much every purpose whether they would be used personally or for business reasons. These presentations can also be sent via email if they are not to be presented physically so being able to communicate using these tools is really effective too. Presentation software has a few useful functions, including:

Text can be inserted and formatted. Inserting and manipulating graphic images. A slide-show system to display the content.

In my judgement, presentation software such as Microsoft PowerPoint is vital for people who want a consistent and professional looking presentation. I used presentation software because it was the most customizable for creating a PowerPoint. I am also proficient at operating this type of programme as I have had much experience traversing this particular piece of software.

Word processing is one of the most used forms of IT used in modern society. It is valued as an extremely reliable form of information exchange through large bodies of text. It is also able to hold simple pictures and diagrams to help aid in the communication of information to a specific audience. Word documents are one of the simplest and easiest ways of carrying out information through the use of bodies of texts. In my opinion, I believe that using word processing on Microsoft Word is an effective way to create a lot of text for those who want to read deep into a subject or even an audience which wants to know some information in extensive detail. These are easily distributed as files and can be emailed from person to another thus making communication simple and easy to access. Functions of E-mails include:

Enter and edit text. Save your work and have the ability to return and continue editing it at another point in

time. Print out work from the computer to a linked printer. Cut/copy/paste text and images. Check your spelling using a spell checker Find and replace words.

Robert Taylor

M2 D2

Another IT tool often used for communications would be E-mails. Emailing software is used to create, send, receive and organise electronic mail (E-mail). Software such as Microsoft Outlook is used to send nearly instantaneous electronic mail between people who have internet access. People often use E-mails to send important messages in a reliable, yet efficient manner. I would use software such as Microsoft Outlook to E-mail multiple people simultaneously so that I can maximise my use of time. There are many advantages that come with the use of e-mail as a form of IT communication, these are:

Automatically blocks the receipt of emails containing certain file types to prevent computers from being harmed.

Address book feature. Change font, size and colour. Add a signature or a background. Add events into a calendar from emails.

Instant messaging is an essential form of communication in modern society between two or more people. This is done through internet websites that transfer information instantaneously between people individual browsers. Web pages such as Facebook are commonly associated with instant messages and the impacts they can have on people. Instant messaging has many functions some of which are:

Group chats File transfer Hyperlinks Emoticons Contact list

When I used IT to aid communications I predominantly used one type of software, desktop publishing software. I specifically used Microsoft publisher to create all my example documents. This is due to the fact that I found Microsoft Publisher to have the most useful and advantageous features out of all the software I have talked about so far. I found that Publisher had many proficient templates that I could use to base my work of and then adapt to suit my own requirements, they had business letters, memos and even poster/leaflet examples that proved very useful in the creation of specific business forms. Microsoft Publisher was the most simple and easiest to use out of all the publishing software that I came across and as a result I used it to communicate the necessary information to my intended targets. Publisher also came with important graphic formats that could be used on imported images, making my documents optimised to my desired specifications. On the other hand I found that publishing software was limited in its applications compared to other desktop publishing programmes. It had restricted capabilities in this respect as I could only augment the business forms to a certain extent.

In conclusion I found that Microsoft Publisher was the most adequate piece of software that I could have used to create the business forms as it all the features, examples and publishing options that I could use to create the desired documents. Due to its user friendly approach and easily customisable attitude, I was able to manage the user interface to the desired amount and still have the necessary formatting options for a suitable business form.

Robert Taylor