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WELCOME
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LETS KNOW EACHOTHER
ICE BREAKER
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Title : Quality InductionDuration : Minimum 1 hr.
Presenter : Mr. ..
PROGRAM DETAILS
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PROGRAM OBJECTIVE
The objective of this course is
to provide basic awareness,
knowledge and understanding
about Quality Management
System and its aspects.
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OUR JOB 1
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We committed to create and maintain such an
environment in which, one can develop skills andknowledge for Quality. We believe that everyone is
equally important in this process of continual
improvement.
MANAGEMENT COMMITMENT
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QUALITY POLICY
We are committed to provide quality services
and products to its customers by complying
with their requirements and continually
improving the effectiveness of its Quality
Management Systems
We will strive to achieve this by focusing on
Customer Satisfaction
Continual support to skill development
Continual review of Quality Management
System
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QUALITY OBJECTIVES
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A conceptual benchmark intended to judge
anything for its
Fitness to purpose and
Degree of satisfaction achieved
QUALITY?
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=TgNqWFHecoAGBM&tbnid=kxrcay0NRFwnIM:&ved=0CAUQjRw&url=http://theoplife.com/a-super-balance/&ei=lR4LUs_LJeuiige31IHgAw&bvm=bv.50723672,d.aGc&psig=AFQjCNHXh9fISuKOOW8fiZg6fy0K_CeQLA&ust=1376546726745448 -
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ASPECTS OF QUALITY
Quality Control
Quality Assurance
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=heBqNX7VE8mDyM&tbnid=CmPpoDgbJj385M:&ved=0CAUQjRw&url=http://njgdjs.en.made-in-china.com/product/jqenxAMugKht/China-Bridge-and-Road-Testing.html&ei=lSELUpfXNIP1iQeFnIHoCQ&psig=AFQjCNFFg8sXazPpyBxqqUeCo2Y6SMIUbg&ust=1376547565616295 -
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QUALITY ASSURANCE ?
Demonstration of planned and systematicactions to ensure that the finished product
meet Customer requirements.
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QUALITY CONTROL ?
Inspection and test activities performed at thepreset checkpoints to ensure that the
completed work conforms to the requirements.
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=heBqNX7VE8mDyM&tbnid=CmPpoDgbJj385M:&ved=0CAUQjRw&url=http://njgdjs.en.made-in-china.com/product/jqenxAMugKht/China-Bridge-and-Road-Testing.html&ei=lSELUpfXNIP1iQeFnIHoCQ&psig=AFQjCNFFg8sXazPpyBxqqUeCo2Y6SMIUbg&ust=1376547565616295 -
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DIFFERENCEQA QC
Process Product
Proactive Reactive
Staff Function Line FunctionPrevent Defects Find & Correct Defects
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=heBqNX7VE8mDyM&tbnid=CmPpoDgbJj385M:&ved=0CAUQjRw&url=http://njgdjs.en.made-in-china.com/product/jqenxAMugKht/China-Bridge-and-Road-Testing.html&ei=lSELUpfXNIP1iQeFnIHoCQ&psig=AFQjCNFFg8sXazPpyBxqqUeCo2Y6SMIUbg&ust=1376547565616295 -
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QMS ?
A System which is developed, maintained and
improved by the Organization to ensure that all
the processes are defined and controlled.
QUALITY MANAGEMENT SYSTEM
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MODEL OF A PROCESS BASED
QUALITY MANAGEMENT SYSTEM
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WHY QUALITY
MANAGEMENT SYSTEM?
To Direct and Control Functional Operations
Demonstrate Companys ability to provide
consistent product
To enhance Customer Satisfaction
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=Woh4QKrBAi-LJM&tbnid=jRBMyB_QeDGnOM:&ved=0CAUQjRw&url=http://askforit.org/ask-us/&ei=gSULUvjIFeeTiAf_64CQAQ&bvm=bv.50723672,d.aGc&psig=AFQjCNEGqi3CxTWIMOLNT4Q7xB5r-oRmzw&ust=1376548602091014 -
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QMS STRUCTURE
Corrective & Preventive Action
Management Commitment
Management Representative
Process Identification Procedure Development Training Programs Internal Audit
Continual Improvement
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QMS CERTIFICATION
ISO 9001: 2008
International Standard for Quality
Management System Requirements
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CERTIFICATION DETAILS
Received in:
Renewed in:
Certified by:
Accreditation
Logo
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QMS DOCUMENTATION
LEVEL 3
LEVEL 1
LEVEL 2
LEVEL 4
4 Levels of Documentation
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Define CompanysQuality & HSE Policies
Define QHSEMS and its Scope
Outlines Top Management Commitment
Level - 1
QHSE MANUAL
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Documented Procedures to control functionaloperations
Demonstrate the flow of processes in the
Organization
Level - 2
MANAGEMENT SYSTEM PROCEDURES
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PROJECT QUALITY PLANLevel - 3
Documented Plan for QMS implementation
at the project
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QUALITY ASSURANCE PROCEDURES
Level - 3
Process Defining Procedures
Proactive in Nature
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QA PROCEDURES (Examples)
Level - 3
Control of Documents
Control of Records
Control of Shop Drawings etc.
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QUALITY CONTROL PROCEDURES
Level - 3
Activity based procedures Reactive in nature
Define technical requirements of the productwith preset checkpoints
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QC PROCEDURES (Examples)
Level - 3
Roads
Excavation
Filling & Backfilling
Concreting etc.
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QUALITY CONTROL PLAN
Outlines the Inspection & Test Points of an
activity
Outlines the type of Inspection & Test
required for an Activity
Outlines the Technical Requirements of anactivity
Level - 3
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CHECKLISTS / FORMATS
Level - 4
Standard Information & Record Sheets
Track & Trace Product / Service Activities
after completion
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OUR AIM
http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=FWOtcp4sHwo4NM&tbnid=OyfrQkHlQn_S_M:&ved=0CAUQjRw&url=http://www.nsafs.co.uk/productsandservices/online-products/right-first-time/&ei=_V0LUou6GML-iAfNn4DQBg&bvm=bv.50723672,d.dGI&psig=AFQjCNF2uaPYlJ92FCiXpD4CBjNSEM6wWw&ust=1376563059273499 -
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SPREAD THE WORD
APPLY AND DISSEMINATE WHAT YOU HAVELEARNT IN THIS COURSE WHEN YOU GO TO
YOUR PLACE OF WORK
IT WILL HELP TO IMPROVE THE SYSTEM ANDENHANCE THE SKILLS OF INDIVIDUALS.
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THANK
YOU