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PUNCAK N IAGA (M) SDN.BHD..
PRENTION ON ORAIONAL PRAIC B MR. TN HI KUN, GENERAL MANAGER
13 February 2009
Malaysia’s Water Specialist Cleanliness Is Our Practice
ADB Twinning Regional Forum
Daejeon, Korea
The views expressed in this presentation are the views of the speaker and do not necessarily reflect the views or policies of
the Asian Development Bank (ADB), or its Board of Governors, or the governments they represent. ADB does not guaranteethe accuracy of the data included in this paper and accepts no responsibility for any consequence of their use. Terminologyused may not necessarily be consistent with ADB official terms.
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SECTION TITLE
A PROFILE OF PUNCAK NIAGA
B PRIVATISATION OF WATER SUPPLY
C WATER CONCESSION HELD BY PUNCAK NIAGA
D PLANT AND PERFORMANCE IMPROVEMENT
E ACHIEVEMENT
FTECHNOLOGY AND INITIATIVES TO ENHANCE THELEVEL OF SERVICE
OUTLINE OF PRESENTATION
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SECTION A
PROFILE OF
PUNCAK NIAGA
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CORPORATE STRUCTURE
PNHB
PUNCAK SERI (M) SDNBHD
NS WATER SYSTEM SDNBHD
PUNCAK OIL & GAS SDNBHD
PUNCAK RESEARCHCENTRE SDN BHD
PUNCAK NIAGA (INDIA)SDN BHD
PUNCAK NIAGA (M)SDN BHD
UNGGUL RAYA (M) SDNBHD
IDEAL WATERRESOURCES SDN BHD
SYARIKAT BEKALAN AIRSELANGOR SDN BHD
PERBADANAN URUSAIR SELANGOR BHD
100%
100%
70%
100% 100%100%
100%100%
A. PROFILE OF PUNCAK NIAGA HOLDINGS BHD
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CORPORATE STRUCTURE
A. PROFILE OF PUNCAK NIAGA HOLDINGS BHD
Investment holdings company specializing in water supply.
Incorporated in January 1997.
First water company to be listed on the Bursa Malaysia Security under
the Infrastructure Project Company (IPC) in July 1997.
Operates its business through 2 main subsidiaries:
•Puncak Niaga (M) Sdn. Bhd. (PNSB) – Water production
•Syarikat Bekalan Air Selangor (SYABAS) – Water distribution
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CORPORATE STRUCTURE
A. PROFILE OF PUNCAK NIAGA HOLDINGS BHD
Authorised share capital : USD 406 mil
Paid-up capital : USD 128.5mil
Revenue for 2007 : USD 432 mil
Employees
•
Management 198•Executive 748
•Non-executive 3236
Total 4182
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AREA OF OPERATION – MALAYSIA
A. PROFILE OF PUNCAK NIAGA HOLDING BHD
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AREA OF OPERATION – PENINSULAR MALAYSIA
A. PROFILE OF PUNCAK NIAGA HOLDING BHD
SELANGOR
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AREA OF OPERATION – SELANGOR, MALAYSIA
A. PROFILE OF PUNCAK NIAGA HOLDING BHD
Hulu Selangor
Kuala Selangor
Sabak Bernam
Gombak
Petaling
Hulu Langat
Sepang
Kuala Langat
Klang
Kelanang
Morib
Batu
Tanjung Dua BelasBandar
Teluk Panglime Garang
Jugra
Klang
Kapar
Bukit Raja
Damansara
SungaiBuloh
Petaling
Ampang
Hulu Langat
Semenyih
Berenang
Kajang
Hulu Klang
Setapak
Rawang
Serendah
Hulu Yam
Batang Kali
SungaiTinggi
Sungai Gumut
Kuala Kalumpang
KalumpangHulu Bernam
Peretak
Rasa
Pasangan Batang Berjuntai
Hulu TinggiTanjung Karang
HujungPermatangKuala Selangor
Api-Api
Jernam
Ijuk
Pasir Panjang
Sabak
Bagan Nakhoda Omar
Dengkil
Labu
Sepang
SG. TENGI
SG. SIREH
RANTAU PANJANGSG. SELANGOR
SG. RANGKAP
KEPONG
BUKIT NENAS
NORTH HUMMOCK
SG. DUSUN
BUKIT TAMPOI
SALAK TINGGI
SG. LANGAT @ CHERAS
SG. LANGAT
@ MILE 10
SG. SERAI
AMPANG INTAKE
AMPANG IMPOUNDING
GOMBAK
SG. BATU
BATANG KALI
KUALA KUBU BAHRU
SG. PANJANG (BERNAM RIVER
HEADWORKS)
KELUMPANG
SG. SELISEK
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SUBSIDIARY – SYARIKAT BEKALAN AIR SELANGOR SDN. BHD.
A. PROFILE OF PUNCAK NIAGA HOLDINGS BHD
It holds the concession for the water distribution service in the State of
Selangor, Kuala Lumpur, and Putra Jaya, Malaysia.
Concession period for 30 years from 2005 to 2035.
Some statistic
• Land area cover : 8,250 sq. km
• Population serve : 7.3 mil
• Meter connections : 1.52 mil
• Total billings amount : USD 420 mil• Volume of water supply per day : 3,850 MLD ( 850 MGD)
• Pipe network : 24,700 km
• Reservoirs : 1,169 no
• Booster stations : 444 no
SYABAS
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SUBSIDIARY – PUNCAK NIAGA (M) SDN. BHD.
A. PROFILE OF PUNCAK NIAGA HOLDINGS BHD
It holds the concessions to operate and maintain 29 water treatment
plants in the State of Selangor, Malaysia.
Concession period for 25 – 30 years until 2020 - 2034.
Volume of water treated and supply per day: 1,930 MLD (424 MGD)
Main activities in the financing, planning, design, construction,
management, operation and maintenance of water treatment plants.
It has the financial and technical capability to undertake conventional
build-only contracts, design-build turnkey contracts, build-own-operate-
transfer (BOOT) contract, and privatization through concessions;
encompassing water intake, treatment plant and transmission pipeline.
PNSB
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RESPONSIBILITY
A. PROFILE OF PUNCAK NIAGA HOLDINGS BHD
SERVICE RESERVOIR
FLOW METER
PUMP HOUSEBALANCINGRESERVOIR
TO CONSUMERS
TO CONSUMERS
RAW WATER SOURCE
RIVER
DAM
PNSB RESPONSIBILITY SYABAS RESPONSIBILITY
WATER TREATMENT PLANT
• DISTRIBUTION• NON REVENUE WATER (NRW)• BILLINGS
PRODUCTION
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SECTION B
PRIVATISATION OF
WATER SUPPLY
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Why privatize Water Treatment Plant (WTP) in 1994 ?
1. High financial burden to develop water supply infrastructures.
2. Increase in water demand.
3. Poor management of existing water treatment plants.
B, PRIVATISATION OF WATER SUPPLY
BACKGROUND
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SECTION C
WATER
CONCESSION HELD
BY
PNSB
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No ConcessionCommence-
mentExpiry
Concessionperiod
Capacitymld (MGD)
1.0 Privatisation of 26 existingWTPs (TORT –PCCA)
22 Sep 1994 21 Sep 2020 26 years 930
2.0 BOOT of SSP2 (CCOA) 22 Mac 1995 31 Dis 2020 25 years 950
3.0 BOOT of Wangsa Maju WTP(CA)
18 Jul 1998 17 Jul 2028 30 years 45
4.0 Operation and Maintenanceof 3 dams
01 Jan 2005 21 Sep 2020 15 years -
5.0 Privatisation of Sg Lolo WTP(TORT)
01 Dis 2006 31 Dis 2034 28 years 5
Total 1,930
C, WATER CONCESSION HELD BY PNSB - CONTINUE
EXISTING CONCESSION AGREEMENT
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SECTION D
PLANT AND
PERFORMANCE
IMPROVEMENT
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PNSB has to comply with the following criteria asstipulated in the concession agreement.
1. Designated Quantity and uninterupted supply.
2. Designated Quality based on the National Standard of Drinking Water issued by Ministry of Health.
3. Meeting other contractual, legal and statutoryrequirement.
D, PLANT AND PERFORMANCE IMPROVEMENT
CONTRACTUAL OBLIGATION OF THE CONCESSION
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To ensure the criteria are met, among others, PNSB has takenthe following actions.
1. Capital investment to rehabilitate and upgrade the existing 26WTPs.
2. To monitor the quality of water beginning from raw waterentering WTP until treated water flow out of Balancing Reservoir.
3. To develop a comprehensive Standard Operation Procedure (SOP)for every activities in the WTP.
4. To develop and implement an intensive and extensive trainingprogramme for all level.
5. To promote and adapt a systematic approach to work with
certification by International Body, including ISO 9001, ISO14001, and OHSAS 18001.
6. To comply with the Occupational Safety and Health Act 1994 andadaptation of safe and healthy work culture at workplace.
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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The scope of capital works included the followingRehabilitation and Upgrading Programmes : -
1. Refurbishment of aged structures like pumphouse, intakes,clarifier and filters.
2. Upgrade of treatment process with more advance technology.
3. Replacement of Old and aged equipments such as pumps,switchboards, valves etc.
4. Enhance the capacity of power supply to reduce disruption.
5. Installation of Online analyser.
6. Improve the laboratories capability.
1. REHABILITATION & UPGRADING OF WTP
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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Sg Dusun WTP
Rantau PanjangWTPDilapidated Raw Water Intake facilities Modernised Intake structure
Treatment Facilities house inconcrete structure
Treatment Facilities house inwooden structure
Condition of WTPs Before and After Takeover
1. REHABILITATION & UPGRADING OF WTP - continue
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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Sg Rumput WTP
LaboratoryUpgrading
Partial Treatment Plant Ultra Filtration (Membrane)Treatment Plant
Old Laboratory Condition Modernized Laboratorycondition
Condition of WTPs Before and After Takeover
1. REHABILITATION & UPGRADING OF WTP
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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Cheras Mile 11WTP
Sg Langat WTP
Rock Gabion Weir Mass Concrete Weir
Aged Raw Water Pump New Raw Water Pump
Condition of WTPs Before and After Takeover
1. REHABILITATION & UPGRADING OF WTP
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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Installation of Bandscreen at intake Rehabilitation of filters
Refurbishment Works
1. REHABILITATION & UPGRADING OF WTP
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
Installation of Scrubber systemInstallation of On-line analyser at BRH WTP
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Upgrading of power supply from11kV to 33 kV
Replacement of Starter panel New Control panel at filter gallery
1. REHABILITATION & UPGRADING OF WTP
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
Construction of Power building
Refurbishment Works
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The quality of the treated water is monitored through 5
levels:
1. At WTP level, using online analyser and routine manualtesting.
2. By PNSB’s Central Laboratory
3. By independent certified laboratory.
4. By MOH
5. By SYABAS
2. MONITORING OF DRINKING WATER QUALITY
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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Frequency of testing as required by the contract – Exceed MOH
Group Parameter Raw Water Settled Water Treated Water
Bacteria-logical
Total Coliform& E. coli
Weekly - Daily
Group 1
PhysicalTurbidity, colour, pH
and chlorine Weekly
Two (2) hourly for
turbidity andcolour only
Two (2) hourly forturbidity, colour, pH,
chlorine residual, tasteand odour
Group 2
InorganicsAluminium,ammonia, iron,manganese,fluoride, etc
Monthly -Two (2)hourly for
fluoride
Group 3
Heavy metals
Lead, chromium,silver, cadmium,arsenic, copper, etc
Every three months - Every three months
Group 4PesticidesDDT, aldrin, dieldrinetc
Every three months - Every three months
Group 5RadioactivityGross alpha, grossbeta
When necessary - When necessary
2. MONITORING OF DRINKING WATER QUALITY - continue
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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• PNSB had developed and documented a comprehensiveStandard Operation Procedure (SOP) for operation andmaintenance of it’s WTPs.
• Some example of SOP:-
Method to run and operate the machines, equipmentsand instrument.
Method to conduct laboratory tests.
Method to prepare and handle chemicals.
Method to mix and dose chemicals.
Method to handle the breakdown of equipments ormachines.
3. COMPREHENSIVE STANDARD OPERATION PROCEDURE
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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PNSB has provided comprehensive training for:-
• Process & Maintenance:-
Staff continuously undergo related job training to enhancetheir knowledge.
• Multi-tasking:-
Besides the job related training, staff are trained to handleother aspects of the WTP which includes operations and
maintenance works.
4. COMPREHENSIVE TRAINING PROGRAMME FOR STAFF AT ALL LEVEL
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ISO Certification by Lloyd’s Register Quality Assurance
1 QUALITY MANAGEMENT SERVICES
15 existing, SSP2, Wangsa Maju WTPs
ISO 9001:2000
(Upgraded from ISO 9001:1994)
2 ENVIRONMENTAL MANAGEMENT SYSTEM - SSP 2WTP
ISO 14001 : 2004
(Upgraded from ISO 14001 : 1996)
3 OCCUPATIONAL HEALTH & SAFETY MANAGEMENT
SYSTEM – SSP2 WTP
OHSAS 18001 : 1999
4 STANDARD MALAYSIA, LABORATORY ACCREDITATION – SSP 2 WTP
(Field Of Testing : Chemical)
MS ISO/IEC 17025 2005
5 LABORATORY ACCREDITATION
Upgraded Version
(Field Of Testing : Chemical & Microbiology)
MS ISO/IEC 17025 2005
5. PROMOTING AND ADAPTATION OF A SYSTEMATIC APPROACH TO WORK
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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PNSB has fully complied with the statutory occupationalhealth and safety requirements.
1. Developed Health, Safety and Environment Policy for thecompany.
2. Developed a comprehensive Safety Management System andProcedures.
3. Formation of Corporate Safety and Health Committee with six (6)sub-committee at WTPs and regional level.
4. Registered all WTPs with the Department of Occupational Safety
and Health Department (DOSH).
5. Avail of Certificate of Fitness for all machineries from DOSH.
6. ADAPTATION OF SAFETY AND HEALTHY WORK CULTURE AT WORKPLACE
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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6. All WTP have been equipped with Chlorine Leak DetectionSystem.
7. Five (5) major WTPs have been equipped with Chlorine ScrubberSystem.
8. The health of all plant staff and operators are examinedregularly to ensure they are not affected by chemical hazardexposure.
9. Staff are trained to instil awareness of the importance of safetyand health at work place towards achieving zero accident.
6. ADAPTATION OF SAFETY AND HEALTHY WORK CULTURE AT WORKPLACE -continue
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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Recognition of safety and health practice atworkplace by third party:-
a) Government Organisation – NationalCouncil for Occupational Safety andHealth, Ministry of Human Resources(NCOSH)
National Excellence Award in Safety andHealth organised by NCOSH
(i) SSP2 WTP – Gold Trophy 2006 –Water Utility Category
(ii) Wangsa Maju WTP – Gold Trophy2007 – Water Utility Category
6. ADAPTATION OF SAFETY AND HEALTHY WORK CULTURE AT
WORKPLACE
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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Recognition of safety and health practice at workplace bythird party:- (continue)
b) Non-Government Organisation
i. Malaysia Society of Occupational Safety and Health(MSOSH)
MSOSH Award:
– SSP2 WTP:
» Grand Award - 2001.
» Gold Merit Award - 2002.
» Gold Award - 1999, 2000, 2003.
– LPA Wangsa Maju:
» Gold Award - 2002, 2003.
– LPA Sungai Langat :
» Gold Award - 2003.
– LPA Rantau Panjang:
» Gold Award - 2003.
6. ADAPTATION OF SAFETY AND HEALTHY WORK CULTURE AT
WORKPLACE
D, PLANT AND PERFORMANCE IMPROVEMENT - CONTINUE
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SECTION E
ACHIEVEMENT
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Past years production records against Designated Quantity for 26 WTPs
Production of the 26 existing WTPs have exceeded the Designated Quantity.
E, ACHIEVEMENT - CONTINUE
1. MEETING DESIGNATED WATER QUANTITY – TOBT OF 26 WTP
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0
200
400
600
800
1000
1200
J a n
J a n
J a n
J a n
J a n
J a n
2003 2004 2005 2006 2007 2008
Year
P r o d
u c t i o n ( M L D )
Production
Designated QuantityStage 1 : 475 MLD
Stage 1 & 2 : 950 MLD
Past years production records against Designated Quantity
SSP2 WTPs has achieved demand capacity.
The production could not exceed the Designated Quantity due to lower thanexpected demand
1. MEETING DESIGNATED WATER QUANTITY – BOOT OF SSP2
E, ACHIEVEMENT - CONTINUE
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0
10
20
30
40
50
60
J a n
F e b
M a r
A p r
M a y
J u n
J u l
A u g
S e p t
O c t
N o v
D e c
J a n
F e b
M a r
A p r
M a y
J u n
J u l
A u g
S e p t
O c t
N o v
D e c
J a n
F e b
M a r
A p r
M a y
J u n
J u l
A u g
S e p t
O c t
N o v
D e c
J a n
F e b
M a r
A p r
M a y
J u n
J u l
A u g
S e p
O c t
N o v
D e c
2005 2006 2007 2008
Year
P r o
d u c t i o n ( M L D )
Production
Designated Quantity
Past years production records against Designated Quantity – Wangsa Maju WTP
Wangsa Maju WTP has achieved production capacity exceeded theDesignated Quantity.
1. MEETING DESIGNATED WATER QUANTITY – BOOT OF WANGSA MAJU WTP
E, ACHIEVEMENT - CONTINUE
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2. MEETING DESIGNATED WATER QUALITY
E, ACHIEVEMENT - CONTINUE
Quality of treated water at treatment plant outlet to meet thedrinking water standard laid down by the Ministry of Health
Coliform Absent Fluoride 0.4 – 0.6 mg/L
Free residual chlorine 1.5 – 2.0 mg/L Aluminium < 0.2 mg/L
Turbidity < 5 NTU Iron < 0.3 mg/L
Colour < 15 HU Manganese < 0.1 mg/L
pH 6.5 –
9.0 Ammonia < 1.5 mg/L
DRINKING WATER STANDARD
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Observedperiod
All treatment plant
%
Compliance% Violation
2006 99.96 0.04
2007 99.93 0.07
Test results of treated water at treatment plant outlet (TPO)
• Compliance at treatment outlet exceed 99.9 %.
• Based on monitoring by Ministry of Health (MOH), overall drinkingwater quality in Selangor achieved its objective in meeting withthe Drinking Water Quality Standard.
2. MEETING DESIGNATED WATER QUALITY
E, ACHIEVEMENT - CONTINUE
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SECTION F
TECHNOLOGY AND
INITIATIVE TO
ENHANCE THE
LEVEL OF SERVICE
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F INITIATIVES TO ENHANCE THE LEVEL OF SERVICE CONTINUE
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2. High speed microsand settling process (Actiflo System)
• Full conventional treatment with compact state of the art waterclarification system, introduced in SSP2 WTP.
• This clarification system has short retention time of less than30 minutes due to its high settling rate and thus reduce plantstart-up time.
• This system is able to consistently produce high quality of treated water despite fluctuation of raw water quality.
F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
1. TOTAL AND ADVANCE WATER TREATMENT TECHNOLOGY(continue)
F INITIATIVES TO ENHANCE THE LEVEL OF SERVICE CONTINUE
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F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
1. TOTAL AND ADVANCE WATER TREATMENT TECHNOLOGY(continue)
F INITIATIVES TO ENHANCE THE LEVEL OF SERVICE CONTINUE
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46Clarification using ACTIFLO System at SSP2 WTP
F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
1. TOTAL AND ADVANCE WATER TREATMENT TECHNOLOGY(continue)
F INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
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3. Dissolved Air Floatation System (DAF)
• Introduced in Wangsa Maju WTP with design capacity of 45MLD and commenced operation in Jul 1998.
• The available space for plant construction was limited. Hence
this system, which occupy small footprint was preferred.
• System effective for removal of high organic matters.
• System is suitable for raw water with low colour and turbidityespecially from dam.
• Wangsa Maju WTP is the one and only in Selangor.
F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
1. TOTAL AND ADVANCE WATER TREATMENT TECHNOLOGY(continue)
F INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
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F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
1. TOTAL AND ADVANCE WATER TREATMENT TECHNOLOGY(continue)
F INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
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F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE CONTINUE
1. TOTAL AND ADVANCE WATER TREATMENT TECHNOLOGY(continue)
F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
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4. Membrane Technology• Very popular in developed country namely United States, Europe and
Japan.
• Introduced at two (2) partial treatment plant namely Kepong and SungaiRumput since October 2007.
• Ever since the upgrading, both WTPs have not been shutdown for reasondue to raw water quality problem.
Ultra Membrane Filters installed at Sg.Rumput WTP
Sungai Rumput WTP – afterupgrading
F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE CONTINUE
1. TOTAL AND ADVANCE WATER TREATMENT TECHNOLOGY(continue)
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F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
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Sg. Langat
Sg. Tengi
Sg. Selangor
NEGERI SEMBILAN
DARUL KHUSUS
PAHANG
DARUL MAKMUR
PERAK DARUL RIDZUAN
Location of 28 intake managed by PNSB
Bernam RiverHeadworks
Sg. Selisek
Sg. Dusun
Kalumpang
Sg. Tengi
KualaKubuBharu
Batang Kali
Kepong
North Hummock
Sg. Buaya
Sg. RangkapSg. Gombak
Sg. Rumput
Sg. Pusu
Wangsa MajuSg. Batu
Sg. Selangor Fasa 2
Rantau Panjang
Sg. Keroh
Cheras Bt. 11
Klang Gates
AmpangIntake
Sg. Serai
Sg. Langat
Bkt. Tampoi
Salak Tinggi
Sg. Pangsoon
Sg. Lolo
Sg. Buluh
Sg. Klang
Sg. Bernam
Sg. Sireh
6 water catchment areas inSelangor that supply raw waterto 33 WTPs.
Sg. Langat
F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE CONTINUE
2. RIVER WATER MONITORING SYSTEM
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• A fully automated river water quality monitoring station giveswarning on potential pollution load upstream of a WTP’s intake.
• Installed at 6 WTP, i.e. Sungai Langat, Cheras Mile 11, BukitTampoi, Gombak, Labu Lanjut Intake and SSP2 WTPs.
• Activates early warning/alarm on potential pollution to allowWTPs operators to take early precautionary actions. Parametersmonitored are: -
Ammonia.
Dissolved Oxygen.
Turbidity.
pH.
Nitrate.
Phosphate.
Total Dissolved Solids / Conductivity.
2. RIVER WATER MONITORING SYSTEM
F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
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1. Introduction of Online Monitoring Automation System
• All WTPs have been equipped with online analyser for processcontrol.
• Specific parameters would be analysed from raw water at
intake until treated water flow out of WTPs.
2. SCADA and Telemetry System
SSP2 WTP has been equipped with state-of-the-art fullautomation system.
Full operation of the WPT is conducted by competent staff from Control Centre.
It is capable of online real-time monitoring of importantparameter i.e. flowrate, water level etc.
3. ONLINE MONITORING AND AUTOMATION SYSTEM
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• Introduced at Wangsa Maju WTP in2000.
• System is very effective for 24 hoursreal-time compound securitysurveillance.
• The system advantages:
Reduce security personnel thusreduce manpower cost.
Able to detect and record anyencroachment and alert the
operator on-duty.
System will store every recordingfor 30 days.
4. ELECTRONIC SECURITY SURVEILLANCE SYSTEM
F. INITIATIVES TO ENHANCE THE LEVEL OF SERVICE - CONTINUE
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PNSB has established Water Resources and Environmental Unit(WRES) to:-
1. Monitor development activities and raw water quality withincatchments areas by conducting:-
–
Environmental Impact Study
– Environmental Case Investigation
– River Sanitary Survey Programme
2. Conduct Environmental Awareness Campaign.
5. WATER RESOURCES & ENVIRONMENTAL SURVEILLANCE UNIT
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