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culture is everything culturewhena brief lesson from
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a little preview
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7 Factsyou should know about
1
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01#
50.000 shoes types1000 brands>>
One of the WORLD’s largest shoe and apparel online store
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02#
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03#
Revenue $ 1 BILLION>
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04#
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05#
is part of its core valuesWierdnesslittle
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06#
Published uncensored culture book
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07#
CEO
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family music video
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the
mission2
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the
10 core values
3
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core value #01
Deliver WOW through service
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core value #02
Embrace and Drive Change
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core value #03
Create Fun and a Little Weirdness
Zappos Bald and Blue Day
Zappos Tutu Tuesday
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core value #03Decorating Meeting Room Contest
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core value #04
Be Adventurous,Creative
and Open Minded
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Zappos Product Video
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core value #05
Pursue Growth and Learning
Zappos Library
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core value #06
Build Open and Honest Relationship with Communication
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core value #07
Build a Positive Team and Family Spirit
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core value #08
Do Morewith Less
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core value #09
Be Passionate and Determined
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core value #10
Be Humble
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10 core values
1. Deliver WOW Through Service
2.Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5.Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7.Build a Positive Team and Family Spirit
8.Do More With Less
9. Be Passionate and Determined
10.Be Humble
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fruits103
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fruits #01
+ $1.2 billion
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fruits #02
Rank #06the 100 Best
Companies to work for
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fruits #03
Repeat customers of its purchase sales
75%
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fruits #04
new customers came from WOM
43%
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fruits #05
Employee Turnover Rate 8.32%
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fruits #06over 2 million followers (and still growing)
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fruits #07
Sell training about its culture, even give a free tour around the company
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fruits #08
Number #1 New York Times Best Seller (27 weeks consecutively)
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fruits #09
Start a delivering happiness movement
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fruits #10
people around the world !Inspire
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fruits #10Tyler Williams Cover Letter
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credits
Creative by
@bobiehui
This presentation is mainly inspired by:#1 Tony Hsieh’s book, “Delivering Happiness”#2 Joseph Michelli’s book, “The Zappos Experience”
FontsKavalerNoteworthy
ImagesFrom various sources(sorry, I forgot to note all the links)