2014 tablero de comando
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8/12/2019 2014 Tablero de Comando
http://slidepdf.com/reader/full/2014-tablero-de-comando 1/53
A. Elrta `r da
^agi`rl n` elkadnl.
Kâtrbeas.
Kat`rbai n` aplyl. Aibeba Elrtao`r`da
7:1>
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
Eldt`dbnl.
• @i tagi`rl n` elkadnl• Bdnbeanlr`s l kâtrbeas• Zaranboka n` Lgf`tbvls, Zr`oudtas ` Bdnbeanlr`s
(OQK)
• Aioudls `f`kpils.
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A. Elrta `r da
@i tagi`rl n` Elkadnl l Euanrl n` Kadnlbdt`orai (1)
• @dhlqu` elkpr`dsbvl qu` tranue` ias `strat`obas a hlrkas
tadobgi`s plr k`nbl n` bdnbeanlr`s slgr` ia sbtuaebõd yaetbvbnan`s n` uda lroadbzaebõd.• ^ranueebõd n` lgf`tbvls y `strat`oba lroadbzaebldai `d ud
eldfudtl n` bdnbeanlr`s qu` haebibtad `i aibd`akb`dtl n` ilsr`eursls, `i eldtrli n` ia o`stbõd y ia r`trlaibk`dtaebõd n`
bdnbeanlr`s y aeebld`s.• Elkpi`k`dtad ils bdnbeanlr`s hbdadeb`rls tranbebldai`seld bdhlrkaebõd qu` p`rkbt` v`r t`dn`debas, adtbebparprlgi`kas y n`t`rkbdar aeebld`s lrb`dtanas ai er`ebkb`dtl.
• Ils bdnbeanlr`s a apibear n`g`d s`r `sp`eëhbels a eana
Lroadbzaebõd (hudebõd n` sus lgf`tbvls, `strat`obas,`struetura, r`eursls).
(1) W. Capiad y N. Dlrtld. Lrbo. Gaiade`n Uelr`earn6 radsiatbdo strat`oy bdtl aetbld MGUZ 1228. @nbebld`sO`stbõd 7:::.
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@i tagi`rl n` elkadnl
• Ils bdnbeanlr`s ku`strad ia r`iaebõd `dtr` nlsvarbagi`s euadtbtatbvas l euaibtatbvas qu` p`bkbt`dlgs`rvar ia sbtuaebõd y ias t`dn`debas n` eakgbl a
partbr n` ud h`dõk`dl aeldt`ebnl qu` r`p`reut`dslgr` `i lgf`tl n` `stunbl.
• Ils bdnbeanlr`s pu`n`d s`r vailr`s, udbnan`s,bdnbe`s, s`rb`s `stanëstbeas, n`p`dn`d n` ud
sbst`ka n` bdhlrkaebõd.• Aor`oad vailr y elkpart`d ils atrbgutls n` ia
bdhlrkaebõd.A. Elrta `r da
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A. Elrta `r da
BDNBEANLW@U @ELDLKBEL-HBDADEB@WLU+
BDNBEANLW@U ULGW@ ILU EIB@D^@U
+BDNBEANLW@U ULGW@ ZWLE@ULU BD^@WDLU
+
BDNBE. ULGW@ HLWKAEBÕD R EW@EBKB@D^L; EPANWL N@ KADNL BD^@OWAI
bdt`orai
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A. Elrta `r da
@i prle`sl n` arkanl n`i tagi`rl n`elkadnl l euanrl n` kadnl bdt`orai• @stagi`e`r ils lgf`tbvls `stratâobels y asbodari`
bdnbeanlr`s n` eukpibkb`dtl
• N`saor`oar ils lgf`tbvls `d ils nbstbdtls dbv`i`s.@stagi`e`r k`tas
• Elkudbear y aplyar `xpibebtak`dt` ils lgf`tbvls ysus bdnbeanlr`s
• @stagi`e`r `squ`ka n` bdhlrkaebõd,r`trlaikb`dtaebõd y su hr`eu`deba
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Asbodaebõd n` ils bdnbeanlr`s
• Xbdeuianls eld ils lgf`tbvls `stratâobels
• N`t`etadnl ils bdnbeanlr`s qu` tratad asp`etlserëtbels (aqu`iils n` ils euai`s s` `s r`spldsagi`)`d `i ilorl n` ils lgf`tbvls
― @f6 Watbls n` r`dtagbibnan, rltaebõd. N`klra `d `ieukpibkb`dtl n` p`nbnls. Eadtbnan n` qu`fas.Nbh`r`deba `dtr` vliök`d`s pr`supu`stanls yr`ai`s. ^`dn`deba.
• @s ötbi para eiarbhbear y tradskbtbr ils haetlr`s erëtbelsn` âxbtl
• @s ötbi para o`d`rar uda vbsbõd y euitura
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N`saor`oar lgf`tbvls y `stagi`e`r k`tas
• Xbdeuianls eld ils lgf`tbvls qu` `d ils nbh`r`dt`sdbv`i`s tb`dn`d a ils lgf`tbvls `stratâobels.
• Eld dbv`i`s n` eukpibkb`dtl
• W`iaebõd eld ia `struetura hlrkai
• @s ötbi para aibd`ar ils lgf`tbvls y ias tar`as n`eana s`etlr eld ils n` ia lroadbzaebõd
• @s ötbi para aplyar ia vbsbõd y euitura elkpartbnas
8/12/2019 2014 Tablero de Comando
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Elkudbear
• Eiarbnan y tradspar`deba
• Aibd`ar `i ltlroakb`dtl n` bde`dtbvls a ia udbnan(orupl l bdnbvbnul) eld `i ilorl n` ils lgf`tbvls (ilseastbols dl nad r`suitanl).
õ
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@stagi`e`r `squ`ka n` r`trlaibk`dtaebõd y suhr`eu`deba• X`rbhbeaebõd p`rbõnbea.
• Adáibsbs n` n`svëls (`rrlr`s, turgui`deba, eakgbls)
• Afust` `d k`tas ― Ub s` eukpibõ eld ia lrn`d`s y dl s` eukpibõ `i
lgf`tbvl, l s` il aieadza eld kaylr haebibnan n` ia`sp`rana
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@I EPANWL N@ KADNL BD^@OWAI
• Bdnbeanlr`s `eldõkbel-hbdadeb`rls ― Kuy vaiblsls ― Mbstõrbels
• Bdnbeanlr`s dl hbdadeb`rls qu` nad ia vbsbõd n` ia
sbtuaebõd elkp`tbtbva pr`s`dt` y su prly`eebõdhutura• Nbh`r`dt` para eana lroadbzaebõd, s`oöd su
`struetura, mbstlrba, lgf`tbvls `stratâobels
• Zara tlnls ils dbv`i`s n` ia lroadbzaebõd, eld `ioranl n` n`saor`oaebõd n` bdhlrkaebõd qu`elrr`spldna a eana dbv`i, para o`d`rar ias aeebld`selrr`spldnb`dt`s `d eana dbv`i.
@I @DHLQP@
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@I @DHLQP@@ELDLKBEL-HBDADEB@WLW`dnbkb`dtl a ils bdv`rslr`s
• W`dtagbibnan
• Elstl n`i eapbtai
• W`dnbkb`dtl n` ias bdv`rsbld`s
• Wltaebõd n` aetbvls y pasbvls• Xailr Aor`oanl (@XA)
• Xailr n` ias aeebld`s
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@I @DHLQP@ @ELDLKBEL HBDADEB@WL
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@I @DHLQP@ @ELDLKBEL HBDADEB@WL.W`iaebldanls eld ia aetbvbnan• BN aetbvls; (v`dtas/aetbvl)/ (utbibnan
lp`ratbva/v`dtas)• BN patrbkldbl d`tl; (v`dtas/patrbkldbl
d`tl/(utbibnan d`ta/ v`dtas)
• Aioudls `f`kpils.1.X`dtas
• X`dtas nbarbas kld`tarbas y `d vliuk`d
• X`dtas plr eib`dt`s• X`dtas plr iëd`as, zldas, v`dn`nlr, `te
• El`hbeb`dt` elstl-v`dn`nlr; X`dtas/elkbsbld`sA. Elrta `r da
@I @DHLQP@ @ELDLKBEL HBDADEB@WL
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@I @DHLQP@ @ELDLKBEL HBDADEB@WL.W`iaebldanls eld ia aetbvbnan
7. Eu`dtas plr elgrar• Eadtbnan n` haet. Bkpaoas plr eib`dt`,plr prlnuetl, zldar,`te
• Zrlk`nbl nbas n` atrasl n` ias haeturas v`debnas
• Eadtbnan n` eib`dt`s eld iëkbt` `xe`nbnl
5. Hbdadzas
• Xliuk`d n` elgrls nbarbls
• Xliuk`d n` paols nbarbls
• Kldtls y tasas n` hbdadebaebõd aeukuianls ai hbd n`i k`s.
A. Elrta `r da
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HBDADEB@WL.W`iaebldanls eld ia aetbvbnan
• >. Iloëstbea
• Zlre`dtaf` n` eapaebnan aetbva 6udbnan`s `d ebreuiaebõd /udbnan`s y k`trls eögbels earoanls/ k`trls eögbels nbspldbgi`s
• Eadtbnan y % n` `dtr`oas adtrasanas
• Eadtbnan n` paranas bdvliudtarbas
• 0 Zrlnueebõd• Eadtbnan prlnuebnas plr prlnuetl
• Eadtbnan`s prlnuebnas plr iëd`a n` prlnueebõd
• Xarbaebld`s `d ia `struetura n`i prlnuetl
• Zrlk`nbl n` mlras tragafanas plr nëa y varbaebld`s• Zaranas bdvliudtarbas
A. Elrta `r da
@I @DHLQP@ @ELDLKBEL HBDADEB@WL
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@I @DHLQP@ @ELDLKBEL HBDADEB@WL.W`iaebldanls eld ia aetbvbnanWltaebõd n` bdv`dtarbls6 dök`rl n` v`e`s qu` `d ud añl `sta
bdv`rsbõd va ai k`reanl.6 BWB; Elstl n` v`dtas /Bdv`dtarblprlk`nbl aduai.
Ziazl prlk`nbl `d qu` `sta bdv`rsbõd s` kadtb`d` `d ia `kpr`sa;Bdv`rsa n` BWB/580
Wltaebõd n` elgradzas6 BWE; X`dtas n`i añl/Eu`dtas plr elgrarprlk`nbl aduai
Ziazl prlk`nbl n` elgradzas6 Bdv`rsa n` BWE x 580
Wltaebõd n` paols6 BWZ; Elkpras n`i añl/ Eu`dtas plr paoarprlk`nbl aduai
Ziazl prlk`nbl n` paols6 Bdv`rsa BWZx580
A. Elrta `r da
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@I @DHLQP@
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A. Elrta `r da
@I @DHLQP@N@UN@ @I EIB@D^@• Zartbebpaebõd plr prlnuetl
• Zartbebpaebõd plr zlda o`loráhbea• Zartbebpaebõd plr eadai
• ^`dn`debas
• W`t`debõd, rltaebõd, bdelrplraebõd, p`rnbna n` eib`dt`s
• Xarbaebõd `d `i erlss-s`iibdo• W`dtagbibnan plr eib`dt`, haeturaebõd plr eib`dt`.
• Eadtbnan n` r`eiakls nbarbls (kabi, t`iâhldl,`te).
• Eadtbnan n` n`vliuebld`s, n` `dtr`oas plst`roanas.
@I @DHLQP@
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A. Elrta `r da7
@I @DHLQP@N@ ILU ZWLE@ULU BD^@WDLU• Bddlvaebõd
― Nbs`ñl n` prlnuetls/prle`sls/slhtwar` ― N`sarrliil n` prlnuetls/prle`sls/slhtwar`@d o`d`rai lp`raebld`s dl r`p`tbtbvas n` kas nbhbebi euadtbhbeaebõd
• Lp`raebõd ― Zrlnueebõd ― @dtr`oa (^b`kpl k`nbl y káxbkl `dtr` p`nbnl y `dtr`oa, Z`nbnls
eukpibnls `d hlrka elkpi`ta y parebai, Qu`fas r`ebgbnas
― U`rvbebl Zlst-v`dta ― Ulplrt` Bdt`rdl
@d o`d`rai lp`raebld`s r`p`tbtbvas n` kas háebi euadtbhbeaebõd
@I @DHLQP@
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A. Elrta `r da7
@I @DHLQP@N@ IA HLWKAEBÕD R @I EW@EBKB@D^L• Uatbshaeebõd
• W`t`debõd n` p`rsldai eiav`
• Zrlnuetbvbnan
• @dtr`dakb`dtl
• @kpi`anls eaibhbeanls/pu`stls n` tragafleaibhbeanls.
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¼Quâ `s ud bdnbeanlr<. Earaet`rëstbeas
• Ils bdnbeanlr`s tb`d`d ias sboub`dt`s
earaet`rëstbeas61.Dlkgr` para su bn`dtbhbeaebõd
7.Ptbibnan n`hbdbr ia hbdaibnan a aieadzar eld su usl.
5.Eáieuil y hõrkuia euadnl sld euadtbtatbvls>.Pdbnan, `s n`ebr, il qu` r`pr`s`dta
0.Oilsarbl, n`taii` nldn` s` `xpibebtad eld kaylr l
k`dlr pr`ebsbõd ils haetlr`s qu` il elkpld`d y iakad`ra `d qu` âstls s` bdvliuerad eld `i prle`sln` eáieuil.
A. Elrta `r da7
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A. Elrta `r da7
Ptbibnan n` ils bdnbeanlr`s.
• Er`ad k`klrba.• Ubdt`tbzad bdhlrkaebõd.• Z`rkbt`d adáibsbs y r`trlaibk`dtaebõd (`d bdnbeanlr`s
kbskls, piad`s, aeebld`s).
― Maeba n`iadt` ― Elkparadnl piad eld r`ai.
• Z`rkbt`d elkparaebõd mlrbzldtai (g`demkarcbdo)• U` lptbkbza su utbibzaebõd sb sld n` eldsuita magbtuai
(`iaglraebõd y pr`s`dtaebld`s autlkátbea, n`p`dnb`dnln` ia hudebõd n` eana eliaglranlr).
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Bdnuetlr`s
• Ils bdnuetlr`s sld bdnbeanlr`s n` r`suitanl, Ubdt`tbzad
uda eadtbnan n` bdnbeanlr`s eld `i hbd n` elkudbear sbs` eukpi` eld ils lgf`tbvls hbfanls.
• Kbn`d y p`rkbt`d `i s`oubkb`dtl n` ias `strat`obaselk`rebai`s, prlnuetbvas, hbdadeb`ras, n` apr`dnbzaf` y
eapaebtaebõd n` r`eursls mukadls, k`nblakgb`dtai`s,`te. Zlr il tadtl, s` bdeiubrá `d `i tagi`rl uda eadtbnann` bdnuetlr`s plr p`rsp`etbva.
• Eana udl n` ils bdnbeanlr`s bdeiubnls `d `i tagi`rleukpi` ud pap`i n`hbdbnl , s`a elkl bdnuetlr l elkl`h`etl.
A. Elrta `r da7
B n Ai f i
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Bdnuetlr`s, Aioudls `f`kpils
ZWLNEEBLD EAIBNAN
DBX@I N@ ZWLNPEEBLDBDX@D^AWBLU
ELU^LU IBN@WAVOL @EDLILOBEL
ZWLNPE^BXBNAN BDNPU^WBA
N@ IA @KZW@UA
N@I ^WAGAFLEIB@D^@ UA^BUHAEEBLD
W@EPWULU MPKADLU ELKZLUBEBLD N@ IA DLKBDA
DBX@I UAIAWBAI
AKGB@D^@
U@OPWBNAN @ MBOB@D@
HLWKAEBLD R ZWLKLEBLD@
UB^PAEBLD HBDADEB@WA W@D^AGBIBNAN @ELDLKBEA RHBADAEB@WA
A. Elrta `r da7
Kâtrbeas n` Dbv`i n` U`rvbebl y Kâtrbeas n`
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A. Elrta `r da7
Kâtrbeas n` Dbv`i n` U`rvbebl y Kâtrbeas n`Zrle`sls
• Kâtrbeas n` Dbv`i n` U`rvbebl. Kbn`d ia `h`etbvbnan n`i s`rvbebl.
― Lrb`dtanas ai usuarbl. ― Gas` n` ils Aeu`rnls n` Dbv`i n` U`rvbebl (UIA) ― W`suitad razldagi`k`dt` lgf`tbvas.
• Kâtrbeas n` prle`sls. Kbn`d ia `hbeb`deba n`i prle`sl. ― Zu`n`d k`nbr ia eaibnan n`i prle`sl qu` ii`va ai dbv`i n` s`rvbebl. ― K`flradnl ia `hbeb`deba n`i prle`sl s` pu`n`d r`nuebr elstls y k`flrar
eaibnan, k`flrar s`rvbebl.
@f`kpils ― @i eukpibkb`dtl eld ia `dtr`oa n` bdhlrkaebõd a tb`kpl `s uda kâtrbea n`
s`rvbebl. ― Ia eadtbnan n` eade`iaebld`s y ia d`e`sbnan n` r`prle`sls `s uda
kâtrbea n` prle`sl.
E t é tb n i b nb n
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A. Elrta `r da7
Earaet`réstbeas n` ils bdnbeanlr`s.
Ils bdnbeanlr`s n`g`d s`r6• Gasanls `d ia r`aibnan lroadbzaebldai, su eldt`xtl y lgf`tbvls. W`aibstas eld r`iaebõd ai
eldt`xtl bdt`rdl y `xt`rdl.• @sp`eëhbels y r`i`vadt`s. Lrb`dtanls ai lgf`tl a k`nbr, tlkadnl sus earaet rëstbeassbodbhbeatbvas.
• K`nbgi`s y elkparagi`s. @d il plsbgi` `d hlrka lgf`tbva, sb `sl dl `s plsbgi` `d hlrkavailr`s eld ait`rdatbvas `xpibebtls (s` r`nue` y tradspar`dta ia sugf`tbvbnan).
• Aeebldagi`s. Ubkpi`s n` `dt`dn`r para aeebldar ias aeebld`s elrr`etbvas.• ^`kplrai`s. Aslebanls a ud klk`dtl n`t`rkbdanl.
• Lplrtudls. Nbspldbgi`s euadnl s` ils d`e`sbta.• Eldhbagi`s. Gasanls `d natls eldstatagi`s ` bdnugbtagi`s.• Uuhbeb`dt`s. Dl n`g`d s`r `xe`sbvls, eay`dnl `d ia d`e`sbnan n` tragafar para
aibk`dtarils.• Ubkpi`s. Natls eli`etanls y `iaglranls `d hlrka sbkpi`, bdhlrkaebõd elkpr`dsbgi`.
N`hbdbnls n` il o`d`rai a il partbeuiar.
Ils `dhlqu`s n` il partbeuiar a il o`d`rai, sb gb`d ötbi`s, dl oaradtbzad `i aibd`akb`dtl eld ilslgf`tbvls. @s plsbgi` qu` s` eukpiad, plr `f`kpil, earaet`rëstbeas `sp`eëhbeas `d `in`sarrliil n` slhtwar` (`f6 tb`kpl, guos, iëd`as n` eõnbol, prlnuetbvbnan, `te.) y `in`sarrliil elkpi`tl dl s` `deu`dtr` aib`danl eld ils lgf`tbvls.
@i tagi`rl n` elkadnl l euanrl n` kadnl
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A. Elrta `r da7
@i tagi`rl n` elkadnl l euanrl n` kadnlbdt`orai y ils bdnbeanlr`s• N`g` s`r eldstrubnl n` klnl n` klstrar y¼r
r`sp`tar ia eausaibnan `dtr` bdnbeanlr`s• Eana bdnbeanlr n` uda nbk`dsbõd n`g` aplyar a
ltrl.
• @i i`douaf` n`i bdnbeanlr `s bkplrtadt`, ils vailr`sagsliutls y r`iatbvls pu`n`d `xpr`sars`vbsuaibzadnl ia kaodbtun y ia eaibhbeaebõd nana plr`i adaibsta. @d `st` easl magrá qu` eldt`kpiar ia
r`i`vadeba y eldv`db`deba n` ia kbska. @f`kpil6
@i tagi`rl n` elkadnl l euanrl n` kadnl
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@i tagi`rl n` elkadnl l euanrl n` kadnlbdt`orai y ils bdnbeanlr`s
havlrBagi`
n`shavlragi`
@vliuebõd UBD varbagi`s sbodbhbeatbvas
@vliuebõd ELD varbagi`s `xe`pebldai`s(+ 0:%)
Xarbaebld`s kuy bkplrtadt`s (5:%-0:%)
Xarbaebld`s sbodbhbeatbvas (0%-5:%)A. Elrta `r da
IA W@IAEBLD @D^W@ ILU BDNBEANLW@U
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
IA W@IAEBLD @D^W@ ILU BDNBEANLW@U(`f`kpil)
X`dtas plrprlnuetl
X`dtas plr
eib`dt`
Eadtbnan n`eib`dt`s
X`dtas
Elstl
Dbv`i n`
`hbeb`deba
Ptbibnan
W`suitanllp`ratbvl
Elstl n` ils
Zasbvls(_AEE)
W`dtagbibnann` ias
bdv`rsbld`s
Uatbshaeebõdn` eib`dt`s
Eaptaebõddu`vlseib`dt`s
^BZLU N@ BDNBEANLW@U
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
^BZLU N@ BDNBEANLW@U
• Bdnbeanlr`s n` `strat`oba
• Bdnbeanlr`s n` aetuaebõd
BDNBEANLW@U N@ @U^WA^@OBA
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
BDNBEANLW@U N@ @U^WA^@OBA
• Ils qu` biustrad slgr` `i avade` n` ias `strat`obas
elkp`tbtbvas n`ibd`anas• Ai`rtad slgr` `i avade` n` ias `strat`obas qu`
gusead eakgbls elkp`tbtbvls trase`dn`dt`s
• Uld aplyanls plr ils bdnbeanlr`s n` aetuaebõd• W`oia6 Dl n`g`d s`r kas n` 1:/7: plr pad`i para
ia Lroadbzaebõd tlna
BDNBEANLW@U N@ AE^PAEBÕD
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
BDNBEANLW@U N@ AE^PAEBÕD
• Ils qu` bdhlrkad sb `i d`olebl s` elkplrta elkl
s` `sp`ra, y ai`rtad slgr` prlgi`kas• Erbt`rbl n` bdhlrkaebõd plr `xe`pebõd
• W`oia6 Dl kas n` 1:/7: para eana orupl l
bdnbvbnul
ZWLGI@KAU ^BZBELU AI BKZIAD^AW PD
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
EPANWL N@ KADNL BD^@OWAI• Haita n` uda `strat`oba eiara
• Haita n` vbdeuiaebõd n` lgf`tbvls-k`tas y`strat`obas
• Haita n` asbodaebõd n` r`eursls
• Haita n` r`trlaibk`dtaebõd y afust`
HAI^A N@ PDA @U^WA^@OBA EIAWA
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
HAI^A N@ PDA @U^WA^@OBA EIAWA
• Elds`dsl
• ^radspar`deba• Zld`r `d ’giadel y d`orl‛
8/12/2019 2014 Tablero de Comando
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HAI^A N@ AUBODAEBLD N@ W@EPWULU
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
HAI^A N@ AUBODAEBLD N@ W@EPWULU
• Zr`supu`stls lp`ratbvls
• Ziad n` bdv`rsbld`s• Lgf`tbvls ’n`eiakanls y vliudtarbstas‛
HAI^A N@ W@^WLAIBK@D^AEBLD R
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
AFPU^@• Anm`sbõd y `kplw`rk`dt
• @seuema aetbva• Elrr`eebõd
@U^WA^@OBA N@ BKZIAD^AEBLD
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
@U^WA^@OBA N@ BKZIAD^AEBLD
• U`i`eebldar `i/ias ár`a/s pbiltl
• U`i`eebldar ils lgf`tbvls a kldbtlr`ar• N`t`rkbdar ils bdnbeanlr`s apibeagi`s
• N`t`rkbdar `i prle`sl para ia lgt`debõd n` ils
vailr`s y ia hr`eu`deba n`i eldtrli• W`hbdar
• Autlkatbzar
• @xpadnbr
@D UBD^@UBU
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
@D UBD^@UBU
@I EPANWL N@ KADNL BD^@OWAI
KLXBIBVA A IA LWOADBVAEBÕD
MAEBA ILULGF@^BXLU @U^WA^@OBELU
Bdnbeanlr`s `d ias ár`as n` ^BEsW gi n tb bn n t
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
Wazldagi`s para eana aetbvbnan y klk`dtl.• NBH@W@D^@U KÂ^WBEAU ZAWA N@UAWWLIIL, ZWLNPEEBÕD R
KAD^@DBKB@D^L.
• N`saor`oar lgf`tbvls.• N`hbdbr bdnbeanlr`s eld eiara vbdeuiaebõd eld ils lgf`tbvls.• N`t`rkbdar ia hlrka n` lgt`d`r y aibk`dtar ils natls.• N`hbdbr bdnbeanlr`s n` razldagi eukpibkb`dtl. Dl qu`r`r ’saitar‛
`tapas sb ia lroadbzaebõd dl s` `deu`dtra kanura.• Eldeb`dtbzar slgr` ia utbibnan n` ils bdnbeanlr`s, `vbtar bdnbeanlr`s qu`
prlvlqu`d r`sbst`debas bdd`e`sarbas• Nbstrbgubr r`suitanls para qu` eana aetlr pu`na `vaiuarils, prlpld`r
eakgbls `d `iils y lp`rar ias k`flras qu` suob`r`d.
• Nbhudnbr ias k`flras iloranas plr nbspld`r n` bdhlrkaebõd.
OQK - Zaranboka n` Lgf`tbvls, Zr`oudtas `B nb n (O i Q tb K t b Z nb )1
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
Bdnbeanlr`s (Olai Qu`stbld K`trbe Zaranbok)1
• K`eadbskl para k`nbr ia lrb`dtaebõd ai lgf`tbvl `d `in`sarrliil n` slhtwar`
• Zrbk`rl s` `sp`ebhbead ils lgf`tbvls n` ia lroadbzaebõd ysus prly`etls.
• Iu`ol s` vbdeuiad ils lgf`tbvls eld ils natls qu` pu`n`dn`hbdbrils lp`ratbvak`dt`.
• Zlr uitbkl s` bdt`rpr`ta ils natls eld r`iaebõd a `slslgf`tbvls.
(1) Gasbib, Eainb`ra, Wlkgaem, lrbobdai. 122>. W`vbsbõd 7::7. @deyeilp`nba lh Ulhtwar` @dobd``rbdo, Flmd _bi`y &Ulds, Bde.
OQK - LGF@^BXL (OLAI, dbv`i elde`ptuai)
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
OQK LGF@^BXL (OLAI, dbv`i elde`ptuai)
• U` n`hbd` eana lgf`tbvl para6
― Zrlnuetls6 Art`haetls, nleuk`dtls a prlnuebr, `f6`sp`ebhbeaebld`s, n`serbpebõd n` padtaiias,prlorakas, fu`ols n` pru`ga.
― Zrle`sls6 Aetbvbnan`s a r`aibzar, bn`dtbhbeanas `dhlrka n`saor`oana, `f6 nbs`ñl, prlorakaebõd, `te.
― W`eursls6 Apibeaebld`s n` r`eursls, `f6 mlrasmlkgr`, `qubpls, pb`zas n` slht, `spaebl n` lhbebdas,nbd`rl.
OQK - ZW@OPD^A (QP@U^BLD, dbv`i lp`ratbvl).
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
( , p )
• Eldfudtl n` pr`oudtas usanas para earaet`rbzar ia
hlrka `d qu` ud lgf`tbvl s` aieadza.• Ias pr`oudtas earaet`rbzad `i lgf`tbvl n`sn`
nbh`r`dt`s pudtls n` vbsta. @f6 tb`kpl `kpi`anl,aprlgaebõd n`i usuarbl, r`suitanl n` pru`gas.
OQK - BDNBEANLW (K@^WBE, dbv`i euadtbtatbvl).
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
( , )
• U` asleba ud eldfudtl n` natls a eana pr`oudta
para pln`r r`spldn`ria `d hlrka euadtbtatbva.• Ils natls pu`n`d s`r lgf`tbvls l sugf`tbvls (s`
aelta y traspar`dta ia sugf`tbvbnan plr ia pr`oudta).@f`kpils6
― Lgf`tbvls6 Duk`rl n` v`rsbld`s n`i nleuk`dtlmasta qu` hu` aprlganl. Eadtbnan n` mlras`kpi`anas. Bkplrt`s agldanls.
― Uugf`tbvls6 Eiarbnan n`i nleuk`dtl
(aita/k`nba/gafa), dbv`i n` satbshaeebõd n`i usuarbl(kuy/razldagi`/plel/bdsuhbeb`dt`).
OQK - @f`kpils6
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
f p
@dtlrdl6 K`sa n` ayuna.
• Lgf`tbvl6 K`flrar ia eapaebtaebõd n`i prbk`r dbv`i n`slplrt`.
• Zr`oudta6 ¼Euái `s `i dbv`i n` r`spu`sta aetuai<
• Kâtrbeas6 ― Zlre`dtaf` n` p`nbnls qu` s` r`su`iv`d `d `i prbk`r dbv`i n`
slplrt`.
― N` ils p`nbnls qu` r`qub`r`d ud kaylr dbv`i n` slplrt`6
• Zlre`dtaf` qu` r`qub`r` aee`sl hësbel ai `qubpl.• W`obstrl n` kltbvls plr ils euai`s s` r`qub`r` ud aee`sl hësbel.
OQK - @f`kpils6
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
f p
@dtlrdl6 K`sa n` ayuna.
• Lgf`tbvl6 K`flrar `i piazl n` prlvbsbõd n` sliuebõd ai eib`dt` bdt`rdl.• Zr`oudta6 ¼Euádtl s` tarna mly `d nar ia sliuebõd ai p`nbnl n` ayuna<• Kâtrbeas6
― ^b`kpl káxbkl ― ^b`kpl këdbkl. ― Zrbk`r euartbi. ― ^b`kpl prlk`nbl n` sliuebõd. ― ^`re`r euartbi. ― ^b`kpl káxbkl n` sliuebõd. ― N`svël stádnar.
OQK - @f`kpils6
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da>
f p
@dtlrdl6 Ár`a n` n`sarrliil.
• Lgf`tbvl6 Eukpibr ias `xp`etatbvas n` ils eib`dt`bdt`rdl `d ils prly`etls prblrbzanls y eukpibnls<.
• Zr`oudta6 ¼Euái `s i dbv`i aetuai n` satbshaeebõdn` ils eib`dt`s bdt`rdls `d ils prly`etls prblrbzanlsy eukpibnls<
• Kâtrbeas6 ― @vaiuaebõd sugf`tbva n` ils eib`dt`s bdt`rdls slgr`
eu`stbldarbl `strueturanl.
@f`kpils n` lgf`tls a bdnbear.
8/12/2019 2014 Tablero de Comando
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A. Elrta `r da
f p f
• Apibeaeëõd n` r`eursls.
• Iëd`as n` eõnbol (tai v`z audqu` lgf`tbvl r`suit` sugf`tbvl).• Zrlgi`kas r`plrtanls `d ud p`rëlnl.
• Uatbshaeebõd n`i eib`dt`.
• Dbv`i n` hudebldaibnan.
• W`qu`rbkb`dtls n` slplrt` y kadt`dbkb`dtl.• Zudtls n` hudebõd para `i n`sarrliil y `i kadt`dbkb`dtl.
@f`kpil n` aioudls bdnbeanlr`s
8/12/2019 2014 Tablero de Comando
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• O`stbõd n` bdebn`dt`s (lgs`rvaebld pudtuai y elkparaebõd mbstõrbea). ― ^b`kpl n` `sp`ra plr hradfa mlrarba, prlk`nbl y káxbkl.
― Eadtbnan n` iiakanas agadnldanas adt`s n` su at`debõd plr hradfamlrarba. ― ^b`kpl eld tlnas ias iëd`as leupanas plr hradfa mlrarba. ― Zlre`dtaf` n` bdebn`dt`s r`su`itls `d `i prbk`r dbv`i n` slplrt` (o`d`rai,
plr eliaglranlr). ― ^b`kpl prlk`nbl y tb`kpl káxbkl `d qu` s` r`su`iv` `seaiar ud
bdebn`dt` (o`d`rai, plr eliaglranlr). ― Zlre`dtaf` n` bdebn`dt`s dl r`su`itls `d `i s`oudnl dbv`i n` slplrt`. ― Zlre`dtaf` n` bdebn`dt`s r`asbodanls iu`ol n` ia asbodaebõd bdbebai
(o`d`rai, plr n`rbvanlr). ― ^b`kpl prlk`nbl y káxbkl n` r`sliuebõd n` ud bdebn`dt` `d eana dbv`i
n` slplrt` (o`d`rai, plr eliaglranlr).
― Uatbshaeebõd n` usuarbls (`deu`sta plst`rblr, o`d`rai, plr eliaglranlr). ― Eadtbnan n` bdebn`dt`s plr tbpl.
A. Elrta `r da
@f`kpil n` aioudls bdnbeanlr`s
8/12/2019 2014 Tablero de Comando
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― N`sarrliil. O`stbõd n` prly`etl.• Zlre`dtaf` n` tar`as eld aioöd atrasl.
• Zrlk`nbl y káxbkl n` eadtbnan n` nëas n` atrasl `d ias tar`as eld h`ema n`hbdaibzaebõd aieadzana.• Bkpaetl `d eadtbnan n` nëas n` atrasl `d `i prly`etl n` ias tar`as eld atrasl.• Eadtbnan n` nëas n` atrasl plr tar`a.• Nëas n` atrasl `d ia nbspldbgbibnan n` nleuk`dtaebõd
― N`sarrliil. O`stbõd n` eakgbls.• Eadtbnan n` p`nbnls n` eakgbl eld `vaiuaebõd p`dnb`dt`.• Adtboù`nan `d nëas n` ils p`nbnls n` eakgbl dl `vaiuanls, prlk`nbl y káxbka.• Zlre`dtaf` n` p`nbnls n` eakgbl ae`ptanls slgr` p`nbnls n` eakgbl `vaiuanls.• Bkpaetl `d eadtbnan n` nëas n` atrasl plr ia ae`ptaebõd n` p`nbnls n` eakgbl.
― N`sarrliil. Eaibnan y prlgi`kas. (plr eliaglranlr y o`d`rai)• Eadtbnan n` `rrlr`s n`t`etanls `d eana ebeil n` pru`ga.• Zrlk`nbl y káxbkl n` eadtbnan n` nëas n` `rrlr`s aöd dl elrr`obnls.
• Eadtbnan n` `rrlr`s elrr`obnls slgr` eadtbnan n` `rrlr`s tltai`s.• Eadtbnan n` v`rsbld`s.• Eadtbnan n` `rrlr`s n`t`etanls plr `i usuarbl.
A. Elrta `r da
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